Brayleys’ service was friendly and efficient, and the work carried out on my car was extremely good. Brayleys called me to let me know when my car was ready for collection. I wish to particularly prai... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Brayleys’ service was friendly and efficient, and the work carried out on my car was extremely good. Brayleys called me to let me know when my car was ready for collection. I wish to particularly prai... Ver más
La empresa ha respondido
Car in for annual service. Tom at service department Brayleys Harpenden Kia, was very professional and quick to acknowledge the lumbar support driver seat wasn't working as we raised the issue duri... Ver más
La empresa ha respondido
Great service. Booking process was easy. Car collected from and returned to my home. Particularly appreciated the vehicle health check video sent via email. Very informative! A minor issue, the anti-p... Ver más
La empresa ha respondido
Helpful, friendly and informative throughout my experience of looking at an EV2 to deciding to purchase. All necessary documents, finance to drive home insurance were set up, so that I had an easy sa... Ver más
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Luton Road, AL5 2UA, Harpenden, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 27% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My car was serviced and had its MOT done within the expected time slot and was cleaned inside and out when I collected it.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Nice people to do business with, not pushy let you make your own opinion on things. Salesman Jonathan leston very helpful and nice guy done everything for us would recommend this company to everyone.

Respuesta de Brayleys Cars - Brayley Kia Harpenden

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Very good service as always. Great experience.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Went to showroom to upgrade our car and was met by a professional sales person who took the time to listen to our requirements and answer any questions we had. We went through different options to purchase and ended up buying an ex-demo car. Very pleased with the car and purchasing experience and would more than likely go back when we change our other car.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Straight forward MOT. Staff efficient and courteous as always. Comfortable waiting area

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Always a warm welcome at Brayleys, professional friendly staff

Respuesta de Brayleys Cars - Brayley Kia Harpenden
For annual service and MOT, I booked a pickup from and delivery back to home. This went smoothly, with friendly staff member picking up car. Communication with service department was good and they fixed a rubbing noise in back wheel that I had mentioned (a stick was caught and needed wheel removed to get it out). Car nicely valeted afterwards. Payment was easy via an email link they sent. Will use again.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
The sales executive was very helpful and took us patiently through everything we needed to do. The whole transaction went very smoothly and quickly thanks to his guidance.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Maurice was very helpful throughout and made the whole experience as stress-free as possible for us.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Professional services, kept me informed, car returned washed and hoovered

Respuesta de Brayleys Cars - Brayley Kia Harpenden

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Purchased a nearly new Kia Sportage ,which I had seen on Brayley's website.
Upon arrival at the showroom ,I was met with Jonathan ,the sales executive who dealt with my purchase.
He was just as pleasant and efficient as he had been during my phone communications and the transaction was conducted in a calm and non-hurried way.
I was impressed and particularly so,with my vehicle and its presentation,which lived up to my expectations.
Thankyou to Jonathan and all at Brayleys.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
I waited a few hours while the service was carried out and was able to work through the WiFi and the free coffee was good

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Just a straight forward hand car keys over, grab a coffee from the wait area, then cross the road to catch a bus 4 miles to a Wetherspoons for a full English, bus back, car ready and cleaned, quick hand over and home. No big deal.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Helpful, clear guidance on the car’s features enabling me to drive away confidently. It’s 12 years since I had a new car and so many new features are available.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
A good, courteous service provided.
After the service and MOT were completed, my car was cleaned inside and out, which was an added bonus and was very much appreciated.

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Polite, considerate, efficient, friendly service. My car was serviced and had its first MOT.
All done very efficiently. As I couldn’t wait this time, my car was collected from my home and returned looking absolutely brand new!

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Excellent customer service as always but only thing I didn’t know about was they charge for collection and delivery your vehicle for annual service. When I booked my car for service I chose that service because it was convenient for me but I didn’t know that you have to pay for service because nobody mention it to me.

Respuesta de Brayleys Cars - Brayley Kia Harpenden

Respuesta de Brayleys Cars - Brayley Kia Harpenden
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.