Excellent service from the man on reception. The detailed video of my 1st service was outstanding. It's great to see what's going on underneath the vehicle. After seeing this video, I know that my car... Ver más
La empresa ha respondido
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Excellent service from the man on reception. The detailed video of my 1st service was outstanding. It's great to see what's going on underneath the vehicle. After seeing this video, I know that my car... Ver más
La empresa ha respondido
I originally bought my Mazda from Brayley's Harpenden and have them service and MOT it every year. Arranging the booking was easy and even accommodated the day I wanted. Check in is quick and easy.... Ver más
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Friendly and knowledgable staff made my experience as easy as possible and sorted out my requirements with no prblems
La empresa ha respondido
Superb and fast help from the service team. We had an electrical problem with the car, that needed urgent attention, because we couldn't risk driving it too far and breaking down. Various wa... Ver más
La empresa ha respondido
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Luton Road 17, AL5 2UA, Harpenden, England, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 31% de las opiniones negativas
Suele responder en menos de 1 semana
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Very pleasant,helpful people in all departments. I have been using them to service and MOT my Mazda MX-5 s ( bought used from other garages farther afield) and have been happy to do so.Although they have recently stopped being a Mazda dealer I am reassured ,and relieved that they will continue to service mine. I have confidence in ,and trust them.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Oil change booked, everything went according to plan, the car was also washed for free, friendly staff.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Car service with collection from home, very convenient. Timely arrival for collection and returned as agreed on time. Great service.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Excellent service.
My car was collected from my home, the service and MOT were carried out and the car was returned the same day. What more could you ask.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Great service as usual, phone call to ask me if I wanted certain things done to my car, a phone call to say my car was ready then shown where my cleaned car was parked.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
The Brayleys staff are always very friendly and helpful with a 'can do' attitude which helps to take the stress of the car problem situation away from the customer. They were particularly helpful in this occasion in allowing me to bring my car in a day early and then carrying out the work on this day.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Prompt, efficient service and courteous staff.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
No hassle ,on time and not long to wait for job to be done . First class service

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Danny at Brayley is extremely helpful and very knowledgeable about the mobility scheme.
The whole process was very quick and efficient, but I really want to emphasise how good Danny was!

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Really helpful staff, explained everything thoroughly and problem solved. Would thoroughly recommend!

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Me and my wife recently came to Brayley Mazda Harpenden to inquire about a used Mazda-approved Mazda 6 car, and we had the best, top-of-the-line customer experience from the start to the end and finally ended up buying the car. Buying a used car can be an extremely stressful life event, as you need to be absolutely certain that what you are investing in is worthy of it.
We were taken care of by Jon Simpson during this entire journey, and we were extremely grateful we met him. Jon came across as a very helpful, knowledgeable, patient, respectful, and customer-oriented gentleman. He went above and beyond to ensure we got the best customer experience at each stage during the car buying process. From the time he showed us the car, test driving, securing the car, doing all the paperwork, and ensuring the car is perfectly prepared when you come to drive it away, the whole process was extremely smooth for us.
Even after purchasing the car, Jon took time to explain everything about the car and made sure that I was well equipped with vital information about the car before I actually drove off. Jon also inquired about my journey back home and made sure everything was okay on the following day. This is a great example of excellent customer care. Thank you so much, Jon, for your help and making the whole process smooth.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
I was kept informed throughout the day of the service. It needed a new battery and it wasn't in stock although was showing on the system. To save me going back the following week (work commitments), they offered to come and collect my car for me. The communication and customer service has been fantastic!

Respuesta de Brayleys Cars - Brayley Mazda Harpenden

Respuesta de Brayleys Cars - Brayley Mazda Harpenden

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
I’ve been a customer at Brayley Mazda in Harpenden for twelve years and have always been impressed with their customer service and customer care.
The service department I’ve consistently found to be very good communicators and always prepared to do everything to take care of you as their customer. Jody and Tom are particularly outstanding in their roles in the service department.
A great pleasure to deal with Brayley Mazda. I would thoroughly recommend them.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Very friendly, polite and efficient service!!!

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
A very good service and very lovely people who work at Brayleys in Harpenden, also they look after my Mazda MX5, very good all round. 👍

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Very efficient and positive service, parking can be a problem though.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
Willing to negotiate on price, provided a courtesy car as part of the deal foc.

Respuesta de Brayleys Cars - Brayley Mazda Harpenden
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