manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.
La empresa ha respondido
Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok. The c... Ver más
La empresa ha respondido
Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time. He is so knowledgeable, explains ever... Ver más
La empresa ha respondido
I met with Paul and went through the paperwork before looking over the car. Paul’s colleague Kevin showed me the main controls and features which was very helpful. Both guys were excellent and clearl... Ver más
La empresa ha respondido
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Barnsdale Drive, MK4 4DD, Westcroft, England, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 32% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Very friendly approachable staff.
First time purchasing a car since my husband passed away and they were very helpful and kind with clear explanations of the process.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
We bought a car a couple of weeks ago, found the service poor. Difficult to get hold of and get replies.
A weirdly tense completion too when asking about breakdown cover (which was advertised). Moving the cones to leave when driving out, all really poor.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time.
He is so knowledgeable, explains everything in detail.
I am moving to Lincoln but will always come back to Milton Keynes Mazda for any future purchases .

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Brayleys did a great job of providing the perfect car for me, quickly and very professionally.
Every aspect of the transaction was easy to understand and carried out smoothly.
Ben Trainor was excellent.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok.
The car we were interested in unfortunately had some body work issues which were repaired very well, but because of the complexity of the repair took a little longer to do than expected. (hence the 4 stars & not 5). Overall we are very happy with the car & our experience of Brayley cars. well done guys.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Thanks Ben great service and great price on our new mx5

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Excellent dealership, I've had a CX-5 from this dealership for the past three years and loved it, so traded in for a CX-60. Ben Trainor, my salesman was great, went through all the details with me clearly and made sure I understood everything before committing to anything. Nothing was too much work for him, even though he had back to back customers he made sure I was looked after.
Im very fussy and he took all my pestering with countless phone calls about general queries, gave me a good deal and assured me if anything wasn't right, he would rectify prior to collection. Everything was right.
Only been here a couple times for service so can't comment too much or name anyone but the dealership seems very well run from my experience.
If I stick to a Mazda next time round I'll defo be back

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Excellent service - from mistreat to finish very reassuring

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
I contacted Mazda Milton Keynes simply looking for information and to speak to someone about my vehicle needs before committing to a visit or booking an appointment.
Unfortunately, the experience was extremely frustrating.
No one was willing to have a proper conversation. I was repeatedly directed back to the website or told to book an appointment, despite making it clear that I just wanted to ask a few questions and understand my options first. I wasn’t asking for a test drive or anything unreasonable — just basic guidance and human interaction.
For a car dealership, the reluctance to talk on the phone or provide straightforward information was surprising and disappointing. Not everyone wants to book appointments blindly or make decisions without speaking to a knowledgeable person first.
If this is how enquiries are handled before a sale, it doesn’t inspire much confidence in the customer service afterwards.
Would not recommend based on this experience.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
I’ve been dealing with Ben at Mazda in Milton Keynes for the last 6 years and he could not be more helpful. It’s always a positive experience at Brayleys and I would highly recommend.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Recently purchased a 2021 CX-30 Auto from Brayleys, the car was in impeccable condition and received first class service from sales exec Ben and the entire team at the dealership from start to finish. Thank you very much!

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Very helpful. Received testdrive and detailed explanation of features of car.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Great customer service from Tony who went above and beyond to get my vehicle from another branch to test drive. Then took me through the purchase step by step.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Brilliant service.
Made buying the car easy, Tony my sales man was great everything was clear and explained.
Would definitely go back and recommend.
Andy Bowers

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Helpful, easy, customer friendly and straightforward. Everything explained. Ben was very helpful and nothing was too much trouble. Thank you. The car was handed over very clean

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Compared with other dealers Brayleys (Tony Hatton) provided a professional service from first enquiry to collection. Keeping me informed of progress from build to delivery to the dealership.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
I saw the Mazda 3 advertised online, made the enquiry and went to see the vehicle and all an easy process.
The communication from the sales representative Tony was absolutely spot on through the 10 day process, went above and beyond with his customer service, made the whole process so simple and easy throughout and drove away happy on the 19th Sept.
Tony is a credit to the dealership.

Respuesta de Brayleys Cars - Brayley Mazda Milton Keynes
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.