Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... Ver más
La empresa ha respondido
Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change If your vehicle requires spares and fitment much better value w... Ver más
We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... Ver más
La empresa ha respondido
Had issues with a rear shelf booked vehicle into Brayleys Oldham staff there are great. Very polite reception booked my vehicle in under its warranty kept me well informed of progress. I did miss o... Ver más
La empresa ha respondido
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Saint Mary's Way, OL1 1NW, Oldham, England, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 31% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Went to enquire about a new Juke Tekna + car and was greeted by Paul, sales executive. He left us to browse but when we wanted some advice he was very amenable and informative. Gave us some prices and a part exchange valuation on our car. We had no pressure or hard sell at all! We returned a few days later and went for a test drive with Paul. We were totally happy with the vehicle and decided to buy a brand new Juke. Paul was fantastic to deal with! Can't thank him enough! Looking forward to picking up our new car next Wednesday! Thanks for everything and being so patient with us!

Respuesta de Brayleys Cars - Brayley Nissan Oldham

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Service was fantastic especially Mo. Very smooth process was fully informed and updated

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Probably the finest customer service I have ever experienced a pleasure to visit

Respuesta de Brayleys Cars - Brayley Nissan Oldham
It was very busy when we arrived but they still managed to have our car right in front of reception ready for a test drive. Very pleasant dealer who managed the paperwork really quickly and other nice touches like having a decent amount of petrol. Great experience.

Respuesta de Brayleys Cars - Brayley Nissan Oldham
very easy no messing on completion off the Service car was washed and cleaned inside overall good job

Respuesta de Brayleys Cars - Brayley Nissan Oldham
From start to choosing car and collecting Jack Hancill made it easy. He explained everything we had to do , very knowledgeable nothing was too much trouble. He made getting a new car a very pleasant experienc. In fact Brayleys is an exceptional dealership.

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Sales rep Zayne was very professional, courteous and friendly. He quickly identified my needs and after some discussion was able to offer a very generous and compelling part exchange deal which was accepted. A hiccup later occurred due to an error in the stock manifest from Nissan. However, Zayne went the extra mile to ensure that a new Qashqai with the correct spec was ready on the agreed collection date.

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Great service from sales guy mohammed miah.went out of his way to find answers to all my questions quick and friendly thanks again

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Yas really listened to what I needed and was looking for and found the perfect car for me. He kept me updated every step of the process and has answered any questions I have had along the way. Very professional and efficient.

Respuesta de Brayleys Cars - Brayley Nissan Oldham
The girls in the service department are a credit to your company,My car broke down on the Thursday and my car was repaired and back with me by Friday lunchtime. ⭐️⭐️⭐️⭐️⭐️

Respuesta de Brayleys Cars - Brayley Nissan Oldham

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Excellent customer service and very informative during service and MOT.

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Great service miah sorting out the vehical was polite and helpful walked me through everything clearly great help.

Respuesta de Brayleys Cars - Brayley Nissan Oldham

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Had a great experience choosing and purchasing a new car at Brayleys Nissan Oldham.
Yassin the sales guy there was fantastic with us and very patient with me! He made sure we were very well looked after and I felt no pressure from him at all.
Would highly recommend him to anyone interested in purchasing a Nissan

Respuesta de Brayleys Cars - Brayley Nissan Oldham
I was late picking up and the staff not only waited for me, they were really pleasant about it too! Thank you!

Respuesta de Brayleys Cars - Brayley Nissan Oldham
Dear Nissan Team,
Excellent Service from Yasin at Nissan
5 Star service *****
We recently had the pleasure of purchasing a vehicle from your dealership Nissan Juke N Sport, and I wanted to take a moment to express my gratitude for the exceptional service provided by Yasin. From the moment I walked through the doors, Yasin's friendly demeanor and professionalism made the entire car-buying process a breeze.
Yasin was incredibly knowledgeable about the vehicles, patiently answered all my questions, and went out of his way to ensure I found the perfect car to suit my needs. His attention to detail and genuine care for my satisfaction truly set him apart. I am absolutely thrilled with my new car and the outstanding experience I had at your dealership.
I will undoubtedly recommend Yasin and your dealership to friends and family. Thank you for having such dedicated and exceptional team members like Yasin!
I would like to express my heartfelt gratitude and commend Yasin for the outstanding service provided during my recent car purchase. Yasin's exceptional professionalism, knowledge, and customer-centric approach made the entire process smooth and enjoyable.
Yasin went above and beyond to ensure I found the perfect car to meet my needs and preferences. His attention to detail and willingness to answer all my questions exceeded my expectations.
Thank you, Yasin, for making my car-buying experience at Nissan truly exceptional.
Lovely touch with the flowers too
Best regards, Ray and Joanne

Respuesta de Brayleys Cars - Brayley Nissan Oldham
With reference to recent service and MOT (Tuesday 4th March).
Booking in, delivery of car was excellent.
Unfortunately, the car failed its MOT due to a F/offside suspension spring problem. I was told of this at 12.10 on the day. I was told the part was not in stock (acceptable) and that the delivery would arrive the next morning (5th March) excellent. I told them to continue with the Job.
The part did not arrive next day (Wednesday 5th) or the day after (Thursday the 6th). The part was eventually delivered the morning of the Friday 7th March. I had been advised that it was a delivery problem by Nissan Parts and there was nothing Brayley’s could do.
The job was completed (Friday 7th) and I collected the car round 3.30pm. I was grateful for Brayley’s prompt action on receipt of the part – Thank You.
I understand that Brayley’s cannot replace a part they do not have in stock but as I use a main Nissan dealership and pay the extra cost for doing so, I would not expect to be without a car for 4 days. This left a bitter feeling, any reply on this matter would be greatly appreciated.
Special thanks to Colin (Service Manager) and Abby in the office.

Respuesta de Brayleys Cars - Brayley Nissan Oldham
We came in on the 15th Feb during your VIP weekend and met with Pawel we signed up to buying a new car, I mentioned to him that our car we were trading mot was due on the 5th March and I didn’t want to cover cost of that and also the deposit of £1500.
Pawel in front of both me and my wife said don’t worry we will cover the cost and if work is needed we will cover that.
I came in last Wednesday and was told car needs a new tyre and front brakes.
Pawel then told me he was unable to cover the cost but would pay for mot which I had already payed for on service schedule, I was given a bill for £96 as they didn’t do the brakes even though they were recommended as 90% worn so not sure how passed mot.
I understand that I would have payed for jobs snd mot if not buying new car but to be promised something then told something different didn’t sit well with me if I had have known this earlier I would have cancelled the car.
Maybe your salesman need to only promise what they can deliver.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.