Brayleys Cars - Brayley Nissan Rochdale Opiniones 

184
TrustScore: 4.5 sobre 5

4,6

Kingsway, OL16 4AB Rochdale, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Firstly I received a timely reminder my mot & service was due, and booked both. Service reception greeted me and I decided to wait while both service & mot took place on site. I was given refreshmen... Ver más

Valorada con 5 estrellas sobre 5

It was an excellent service at Brayleys Rochdale. Paul was fantastic to deal with and made sure from start to finish that everything was explained and prepared . The car was immaculate and everything... Ver más

Valorada con 5 estrellas sobre 5

All staff were very helpful. There was a new guy on the reception desk, and he apologised for taking longer than his superiors. I don't think he took any longer than his peers. The only fault I have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have just recently purchased a car from this garage and wow the customer service was absolutely amazing. Paul who sold us the car couldn't do enough. Sorted everything out for me, right to the l... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(184)

3092 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Firstly I received a timely reminder my…

Firstly I received a timely reminder my mot & service was due, and booked both.
Service reception greeted me and I decided to wait while both service & mot took place on site. I was given refreshments and relaxed in comfort. On completion I reviewed details on the service report and video.
I drive a fully electric vehicle and have confidence in Brayleys Rochdale and their respectful staff.

28 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Always great service at rochdale…

Always great service at rochdale brayleys especially carrie sadly we had a long wait on Wednesday our car was booked in for its first MOT at 10-30am sadly it was not started till 11-20 a full 50 minister late we had opted to stay with the car as Broyleys have stopped the car collection and delivery service it was a long morning

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

It was an excellent service at Brayleys Rochdale. Paul was fantastic to deal with and made sure from start to finish that everything was explained and prepared . The car was immaculate and everything went smoothly. Can't speak about others because Paul was our first and last contact so due to him would highly recommend this dealership for buying a car.

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything was explained about the…

Everything was explained about the particular vehicle I wanted to look at. The staff were very welcoming and considerate.

31 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Wendy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Bought from Nissan Rochdale for over 30…

Bought from Nissan Rochdale for over 30 years, Paul McInnes has been an absolute pleasure to deal with helping us decide whether a particular car is suitable for us, thanks Paul, I think we've bought 9 (maybe 10) cars over the years and, quite honestly, wouldn't go anywhere else, love Nissan cars!

27 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Graham, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

All staff were very helpful

All staff were very helpful. There was a new guy on the reception desk, and he apologised for taking longer than his superiors. I don't think he took any longer than his peers.
The only fault I have, is I had to have a courtesy car, so I was charged £30 for the use of it. I'm disabled and now use a walker, and if I was still on the mobility scheme, the courtesy car would have been free.
Other than that, they were very professional.

25 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff. Let me use one of the desks to do my work whilst my car was being serviced. 👍

17 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 1 estrellas sobre 5

No communication

I booked my car in for a recall, free tyre and clutch check, following a notification from Nissan. When the car was collected I was given the keys but no information as to what had been done and if everything was as it should be. The chap didn't say a word and I found this to be very rude.

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very informative sent me videos of my…

Very informative sent me videos of my car being checked and informed me regularly

10 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Professional, Helpful and Friendly Service

I recently purchased an approved used car from Nissan, and the whole process was smooth and hassle-free. Everyone was friendly and professional, especially my sales executive, Keith, who was very helpful and supportive throughout. I’m very happy with my experience and would highly recommend Nissan to others.

7 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

First Service

Dropped car off at designated time Plenty of room to park. I was messaged to say when the car was taken into the workshop and how long it was likely to take Then messaged when it was ready.
Really good hassle free service

3 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Nigel, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

My vehicle was serviced to the usual…

My vehicle was serviced to the usual high standard, MOT completed, some minor extra work was required. I was phoned, told the cost of the work and gave my agreement. Vehicle ready to drive away in just over 4 hours, brilliant service

30 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi James, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Paul at Rochdale along with Mark have…

Paul at Rochdale along with Mark have the journey in f buying my car simple and easy from the moment I walked into the showroom to collection

31 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

I have been waiting for this survey

I have been waiting for this survey. The whole experience was amazing with fabulous customer service.

We dropped the car off a little earlier than it was booked in for and we received a text saying when the car had entered the workshop. This was good for us to then work out how long we had before going to collect the car.

We received a phone call and a text to say when the car was ready.

There was a few spray marks on the inside of the door which we’d not been able to remove but they’ve now gone.

Excellent friendly service all round. Thank you.

31 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Caz, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service and video updates throughout the service process. I waited on site for the service to be completed, relaxing in the newly refurbished showroom, with great coffee facilities - perfect.

29 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Bronty, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Quick and efficient service

Quick and efficient service, had a chat with one of your car sales staff. Keith was very impressed with his knowledge and honesty.

23 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Michael, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

21 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Carole, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Amazing customer service

I have just recently purchased a car from this garage and wow the customer service was absolutely amazing.
Paul who sold us the car couldn't do enough. Sorted everything out for me, right to the last detail. Very knowledgeable and also friendly.
Explained everything from start to finish.
I would definatley recommend this garage to purchase your next vehicle.
Paul you are a credit to this company, I will be returning when ready for an upgrade. Thanks 😊

22 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Nissan Rochdale

Respuesta de Brayleys Cars - Brayley Nissan Rochdale

Hi Rebekah, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más