Tony is lovely and helped me secure a great deal on the model I wanted. He explained everything beautifully, arranged a pick up from the station when I collected the car and even filled it up with pet... Ver más
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Consulta las opiniones de los clientes
I dropped off my daughter's Motability car for its annual service last Friday morning, and the member of staff I dealt with at the Service desk couldn't have been friendlier or more welcoming. I didn... Ver más
La empresa ha respondido
Great customer service from the team I dealt with (Ian & Danny) very helpful & knowledgeable on product. Excellent handover on collection of my new car, explaining the vehicle in depth. Followed up a... Ver más
La empresa ha respondido
The purchase of my new vehicle and trade in of my old one was executed to my satisfaction with efficiency. My sales advisor was most courteous and cheerful. I was very happy with the whole exper... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Tienda de reparación de automóviles
- Tienda de repuestos de automóviles usados
- Concesionario de automóviles usados
Escrito por la empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Información de contacto
Barnsdale Drive, MK4 4DD, Westcroft, Reino Unido
- 01908 866200
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Ha contestado el 31% de las opiniones negativas
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we went to look at a new car at Renault…
we went to look at a new car at Renault greated with a smile and a warm welcome,really impressed with the service we received from Kelly, didn't feel pressured.
He is a credit to your company. Will definitely be recommended to freinds and family.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
New car purchase
All the staff are very helpful and professional. I have just purchased my third Renault from them and it has always been a pleasure to deal with them

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Not the service I asked for …
I asked to book my vehicle for a 4 year service as recommended by Renault. I was quoted £215.00 for this. When I dropped the van off I notified reception that I had already had the battery replaced. Instead of the recommended 4 year service I was given an A service ZE service sheet it appears the last 6 checks were not completed and neither the cabin filter and brake fluid were changed. I have since been told that the brake fluid change would now cost £170.00. I feel when using an authorised service provider that I would be quoted the correct price for the actual service I had requested and that that service would be completed.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Purchase of a car
Test drove a car, agreed purchase, couldn't pay deposit as card machine wasn't working, agreed collection for 2 weeks later, paid full price prior to collection, 1 day prior to collection told that the car was no longer for sale and was being taken off the road after an inspection regarding something i reported.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Very helpful
Very helpful, Smooth and easy process. Exceptionally fast, would absolutely recommend this dealership to anyone.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Tony was really helpful from the start…
Tony was really helpful from the start till the when we got the car. Despite issues with its delivery he was always updating us of the status and been very quickly, to sort out last minute problems.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Customer Service (or lack of)
Almost impossible to contact the Service Dept by phone, as it wasn't answered!! (Line 3)
Every time I called I felt like giving up.
My car was with Brayley's for an extended period necessarily, as they were waiting for a part from Renault, but no helpful update messages.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Very professional

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Renault Specialist
Excellent professional friendly staff. Staff have all-round wealth of knowledge and make customers feel at ease. I would highly recommend visiting this showroom.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
It was a very pleasant experience…
It was a very pleasant experience buying our new car. From ordering through to collecting it, we were kept up to date by Joe. Excellent service and wouldn't hesitate to recommend this Dealership to anyone.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Joe the guy to see for top service
Joe was great with his service and the turnaround was so quick and painless! You want a car and a decent one at that - speak to Joe at Renault Westcroft! Honestly the service was 11/10 if I could rate more than I would !

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Danny was really helpful
Danny was really helpful, clear and helped us explore the options of a car that might be best for us. He sorted out wheel refurbishment for us and was flexible for our collection date.
We bought our first Hybrid - the Clio is fantastic... the best car we've owned to date
Thank you for the great service, the help and most of all the wicked car.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Very responsive and efficient service
Very responsive and efficient service. Many thanks.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Timely service and good coffee too!

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Positive Customer Service
Seamless check in and handover of my vehicle. Call when my vehicle was ready to collect. The staff were very friendly and helpful and my car was lovely and clean and running well.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Friendly reception and work done as quoted
Friendly reception and clear details of work done and observations of things to keep an eye on. Work was done as per quoted price. 5 Stars with only one niggle, trying to to find somewhere to park the car on arrival, but found a small space eventually.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Excellent Service
After a short phone call Jack sorted out a deal and arranged for us to test drive the car we were interested in. The whole deal was handled excellently. The car was delivered to our home exactly at the time that was arranged. All the paper work was sorted efficiently

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
A very long wait for a replacement part.
After a couple of visits to diagnose an airbag warning light showing it was decided to replace a sensor on the seat belt assembly. I’ll estimate it’s been more than 6 months (car is 18 months old) no one at Brayley’s or Renault Customer Services could say when the part was likely to arrive. It didn’t affect use of the car but I did say to Renault that there must be a plan to produce ‘out of stock’ parts. Anyway, suddenly a week ago it arrived. Problem solved, Brayley’s fitted it and today a large box with an apology for the long wait and containing an assortment of quality snack goodies arrived from Renault, which WS quite a surprise. Thanks to both dealer and manufacturer!

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
A great service
Check in went well, car serviced as require and by the expected time. Also they threw in a wash.

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
Loyal customer, highly recommends!
I’ve been a customer for 8 years and cannot recommend highly enough! I got my most recent new car last week and it was the best one yet! Kelly got me an incredible deal, the exchange process was super smooth and the service faultless! Thanks Kelly, was easier than buying a new pair of shoes!

Respuesta de Brayleys Cars - Brayley Renault Milton Keynes
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