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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I was given one of their watches as a gift by my parents, I was very grateful to receive said gift though upon getting my hands on the watch I could tell immediately that they had been ripped off. Ext... Ver más

Valorada con 5 estrellas sobre 5

This is a great company and a great product. My first watch came with damage, but the company was quick to replace the product and solve the problem. I would recommend purchasing a quality watch from... Ver más

Valorada con 1 estrellas sobre 5

Paid £160 over 2 weeks ago and no correspondence from them. Phone lines not functional and no response from multiple emails STAY AWAY

Valorada con 5 estrellas sobre 5

The hunter pocketed watch that I bought just over two months ago stopped working a couple of weeks ago. Having read some reviews about poor after sales service I was dubious about getting any redress.... Ver más

Información sobre la empresa

  1. Fabricante de relojes

Escrito por la empresa

Brelsen is a pocket watch manufacturer and retail seller based in the United Kingdom. Brelsen aims to embody the avant-garde, precision and bold style, that have marked the world history of the pocket watch industry. We invite you to explore our legacy, through our timepieces and innovations.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

244 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,0

Todas las opiniones

(244)

25 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My New Brelson Pocket Watch with my 3 piece Suit makes me look like the guy from the movie "The Kingsman".

I bought a new Pocket Watch from Brelson to wear with my new 3 piece suit. It has a bright silver chain and I wear it on my vest with my suit like the Daysfrom the past. I could'nt walk 3 feet without somebody stopping me to give compliments. Brelson is an Amazing Company, with Excellant Service, at very affordable prices. I wish All companies cared for their customers like Brelson does. With a little help from Brelson I now look like the guy from "The Kingsman" movie. At least in my head. I can't sing the praises of this company enough. Brelson, YOU ROCK!!

19 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality and great price

Brought this as a Golden Wedding Anniversary present for my husband. It was just what I was looking for. The watch is lovely and my husband loves it. A perfect present. I give the watch and the company 5 stars. A very quick and efficient service, thank you.

3 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brelsen pocket watch

I bought my pocket watch, it arrived quickly. It's a lovely watch with a nice chain in gold. I am so pleased with it that I am going to buy a silver one as well.

22 de abril de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

An update on my last review

An update on my last review. I received my watch today, it looks great.
I gave it 3 stars just because of the time it took to be delivered.
I received an email on 12th April advising that it would be delivered between 3 - 6 days and it arrived today 14 days after I ordered it.

22 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great gift

My brother loves the watch. He also thought the box the watch came in was pretty special.

20 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought this pocket watch for my sons…

I bought this pocket watch for my sons 40th birthday. It wasn’t expensive but personal to him from me and he loved it. I thought I’d have to batteries in it but back in the days they were wind up just like this so no batteries required just wind it every day . How lovely is that. Great present

4 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Updated I don't like to leave low reviews but…

I don't like to leave low reviews but I'm fuming I Brought a pocket watch for my father in law 60th which was 28th March I checked right delivery so would come in time all seem great when a few days later I get a notification of dispatch only to not arrive by my father in law birthday I looked at tracking and royal mail explained even though I'd been told was shipped so would reach me latest 26th March it wasn't even received by royal mail til 26th so there was no intention of getting here in time. I have emailed twice to have no response and given it was such a important birthday I hat to buy elsewhere to have a gift for birthday all I want is a refund and some answers but no answers. Fuming

*** update offered 10 percent off order 4 pound for a item that was flimsy and was no use as hat to buy another item would not refund won't use again

29 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a beautiful watch

Such a beautiful watch, I purchased it for my husband for our Ruby Wedding anniversary and he was over the moon with it, excellent value for the money.

24 de marzo de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Bad customer service, but got back to me eventually

Bought a watch for my boyfriend. It was gorgeous, though not stainless steel as advertised. The watch started to have mechanical issues pretty immediately and when I tried to contact support I was initially ghosted before posting a review, afterwhich they "found" my email. To their credit, they sent a replacement watch which has arrived and appears to be working. Their watches are really beautiful but be cautious about buying from them and don't expect good customer service.

24 de marzo de 2022
Opinión espontánea
Logotipo de Brelsen

Respuesta de Brelsen

Hi Meagan, Thanks for providing the extra information we requested. We are sorry your messages were somehow not received by our support team, but we have found and responded to the two messages you sent yesterday. You can respond to us there and we can hopefully get your issue resolved.

Valorada con 5 estrellas sobre 5

Fantastic watch company

This company was so fantastic and the item just perfection! So easy to deal with and fantastic communication. Highly recommended for all watch needs.

19 de marzo de 2022
Opinión espontánea

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