Bridgend Motor Group - Ayr Autoplex Opiniones 

335
TrustScore: 4.5 sobre 5

4,6

Heathfield Road, KA89BN Ayr, South Ayrshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Experience was great as a result of the way staff dealt with us from the time we arrived on site, until we left. We were advised initially where all the cars in different price ranges were locate... Ver más

Valorada con 5 estrellas sobre 5

my experience with Bridgend motors was exemplary. Owing to a disability I am no longer able to drive longer distances to view the car but this was no problem for the wonderful JordanKemnedy. He sent m... Ver más

Valorada con 5 estrellas sobre 5

Courteous efficient and helpful staff . Very friendly too and kept his word about timescale for getting car

Valorada con 5 estrellas sobre 5

From start to finish Jordan looked after us and helped us with forms etc that we would have struggled to complete (cashing road tax in etc ) He helped in numerous ways which as slightly older buyer... Ver más


Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Taller de chapa y pintura
  3. Concesionario de autos
  4. Mantenimiento y reparación de automóviles

Sobre Bridgend Motor Group - Ayr Autoplex

Escrito por la empresa

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Información de contacto

  • Heathfield Road, KA89BN, Ayr, South Ayrshire, Reino Unido

  • 01292 290902

4,6

Excelente

TrustScore: 4.5 sobre 5

335 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 17% de las opiniones negativas

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4,6

Todas las opiniones

(335)

407 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The salesman is knowledgeable

The salesman, Liam Charlton, explained everything I needed to know about the vehicle and he handled all the paperwork correctly. One or two niggles with the vehicle but I am confident these will be put right

29 de junio de 2026
Valorada con 5 estrellas sobre 5

Great staff great cars

I have got my last 5 cars from Bridgend the staff have been brilliant very helpful with anything i have asked just got a 24 plate mazda brilliant car im over the moon thanks to the staff 👍👍

17 de junio de 2026
Valorada con 5 estrellas sobre 5

Extremely helpful staff.. impressed

We dealt with Liam while purchasing our car. He was very helpful and there was no pressure to buy. He answered all of our questions provided even further information to help us in reaching out decision about car we were interested in. He took us on a test drive too. The entire purchase was simple and straightforward. Hassle free. We had to call after the purchase due a technical error with the car which we didn't understand. We were attended to by Daniel who was again very helpful and explained everything to us clearly . We were very impressed by this too. Overall excellent service

14 de mayo de 2026
Valorada con 4 estrellas sobre 5

Stress free

My experience with Bridgend was quick easy and stress free they basiclly done everything for me and made it a very simple transfer as I also traded in my car

14 de mayo de 2026
Valorada con 1 estrellas sobre 5

DON'T EVEN TOUCH WITH A STICK.

My experience with this Company has been disgusting. Bought a Mitsubishi phev and from the First week started having issues with the Car. Couple of months down the line and the vehicle generated a heating Fault. This is going to the fourth month now and the issue has not been fixed. The staff at the Ayr Branch handling the case are a bunch of unserious people. This is gong to the second month since I returned the vehicle for repair, as previous repair did not resolved the heating issue. Worst of it is the fact that they keep saying there is no timeline for repair. How can I be paying Finance, Insurance, Road Tax and Warranty on a Car that I am not using.

IN RESPONSE TO YOUR REPLY
You have never given me the option for a refund. I can take all your incompetence but lying is a no no for me. I had to contact the Finance Broker who asked if I wanted a refund, you did not. You were in a hurry for me to give you the go ahead to continue keeping the Car for your “repair”. You know that once I agree to that, I would be boxed in. Your time is up, as I am returning the Car. Enough of your incompetence and lies.

20 de mayo de 2026
Opinión espontánea
Logotipo de Bridgend Motor Group - Ayr Autoplex

Respuesta de Bridgend Motor Group - Ayr Autoplex

Thank you for taking the time to leave your feedback. We are genuinely sorry to hear how unhappy and frustrated you are with this situation and we fully understand how difficult this has been for you.

From the outset, we have taken the heating fault extremely seriously. Unfortunately, this has proven to be a complex technical issue, and we are currently working closely with Mitsubishi’s technical support team to obtain specialist guidance to ensure the correct and permanent repair is carried out. While we appreciate how disappointing it is not to have a confirmed timeline, this is dependent on the manufacturer’s technical process rather than something within our direct control.

Throughout this period, we have done everything possible to minimise inconvenience. You have been kept updated regularly, provided with a free courtesy vehicle, and all diagnostics and repair work are being carried out at no cost to yourself. In addition, we have been completely open to alternative resolutions, including offering a vehicle swap or a full refund, as we understand how important a fair outcome is.

We appreciate how frustrating it is to continue with finance and other costs while your vehicle is off the road, and we do not take that lightly. As a repairing dealer, we truly believe we have explored every reasonable option available to support you and resolve this matter as quickly and fairly as possible.

If you would like to discuss this further, we remain more than happy to do so directly.

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