Amazing service and decent price. Needed a trophy for our running group race. Mocked up a design in PowerPoint and sent it off. Brunel Trophies responded the next day with a draft which I amended... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Amazing experience with the team! They helped me get my award very fast and efficiently, and the product itself exceeded my expectations.
We ordered an engraved cut glass Paperweight for the judge at our Championship Dog Show. We have purchased these lovely paperweights for the past 3 years. It was my error tjat I had forgotten to plac... Ver más
I was asked to order some glass engraved trophies for our office Christmas party - a week before. The average turn around for glass engraving seems to be 6 working days, so I was worried about getti... Ver más
Información sobre la empresa
- Tienda de trofeos
- también en la categoría
- Grabado de vidrio
- Proveedor de regalos corporativos
- Tienda de artículos promocionales
Escrito por la empresa
Brunel Engraving Company (T/A Brunel Trophies)established in 1989 celebrates 25 years in business. Our commitment to Quality, Service, Competitive Pricing and Attention to Detail has been the basis for our success.
About Brunel Trophies
Escrito por la empresa
- UK's Largest Online Engraver
- Brunel Trophies is the UK's largest specialist online engraver
- Free Artwork, No Set Up Charge
- Unlike most other engravers we do not charge for set up and we offer free artwork when placing your order. View your artwork and amend as often as required until you are 100% happy, all this at no additional charge.
- Simple and Straightforward
- Our online ordering process is one of the easiest to follow. It offers a straightforward step by step guide to placing your order.
- More Choice
- Brunel Trophies offers more choice of Glass Trophies and Awards, Silver Cups and Salvers, Sports Trophies and Presentation Plaques than any other engraver. We are also the largest supplier of engraved Dartington Crystal in the UK.
Información de contacto
Britannia Way, BS21 6QH, Clevedon, Reino Unido
- 01275871720
- info@brunelengraving.co.uk
- www.bruneltrophies.co.uk
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful staff great company
Very helpful staff. Design staff were great order just as requested. Delivered today by Parcel Force well packed and safely delivered. Will definitely deal with you again can't recommend your company too highly. Hope you all have a lovely Christmas.
4 de diciembre de 2024
Quick turnaround friendly staff…
Quick turnaround friendly staff precision work good price so all good!
4 de diciembre de 2024
Fast efficient service and easy to…
Fast efficient service and easy to contact on the phone to discuss. Very friendly.
The only flaw was that the item was delivered to the wrong address as this had been missed on the order but an immediate apology was given and offered a solution. Have used for 15 years and will continue to use for another 15 years!!
20 de noviembre de 2024
Great service and fast production and…
Great service and fast production and delivery time. Brunel have been a great asset to us. Thank you.
25 de noviembre de 2024
Great service and top quality trophy…
Great service and top quality trophy delivered quickly and very well packaged
2 de diciembre de 2024
Good service as usual
28 de noviembre de 2024
excellent trophies and service
the trophies and engraving we received were excellent but some of the presentation boxes were damaged during transit and Brunel were unable to get them replaced which was disappointing otherwise it would have been 5 stars
19 de noviembre de 2024
Engraving is not as clear as I would…
Engraving is not as clear as I would have liked but it’s ok.
26 de noviembre de 2024
Positive experience
21 de noviembre de 2024
We use this company every year
We use this company every year, and normally we are last min putting our order in, and every year they make it happen for us, incredible customer service, and a great product. Would highly recommend.
22 de noviembre de 2024
Good service and friendly staff.
Good service and friendly staff.
However a more direct service of when your product is ready for collection would be beneficial
18 de noviembre de 2024
Good quality product as ordered
19 de noviembre de 2024
Brilliant service
Brilliant service, used Brunel for a few years now and always a quick turn around when needed and good quality products. Thank you
18 de noviembre de 2024
Job well done …
The team at Brunel communicated promptly and I was pleased with the result. The only hiccup was that I received some old presentation boxes that had seen better days and were too small for the glasses. However, they resolved the problem very quickly and received smart boxes the following day.
25 de octubre de 2024
Easy to use website
Easy to use website. Quick turn around and a good product. Only suggestion is postage packaging needs to remove the expanded foam and replace with something more eco-friendly/recyclable.
22 de octubre de 2024
Not a happy experience!
Ordered on a Friday for following Thursday; incurred ‘express’ fee £18!. Was told couldn’t pay in collection. Arranged direct payment on the Thursday to collect Friday for AGM: order hadn’t been started! Seems they want payment before starting order which I wasn’t made aware of causing embarrassment at AGM prize giving.
11 de octubre de 2024
Respuesta de Brunel Trophies
Hi Max,
Thank you for the review you have placed although I must say I am disappointed by the 2 stars.
When you came into our shop and placed your order you would have been asked to pay at the time, we understand that this is not always convenient so we do give our customers the option to arrange a bank transfer. I do not think it is unreasonable to ask for payment prior to the order being started as the items we produce are bespoke for each and every customer and whilst we would never intentionally wish to cause a customer embarrassment by missing a deadline it is incredibly difficult to complete a bespoke order the day after the payment has been made.
I do hope this clarifies the situation for you
Kind regards
SP
Customer Support Adviser
Super quick turnaround
Super quick turnaround, quick responses and the product was great. Thanks!
9 de octubre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.