Bunnings Opiniones 

These stores are amazing, helpful and knowledgeable staff, extensive range of products and heaps of community kid friendly events throughout the year.

I've shopped at Bunnings ever since it opened and have always been of the opinion that Bunnings is the best until now, when I witnessed the business show greed that speaks volumes about them. I shared my good news with some of the staff at Blacktown store, about how I painted my house ceiling and loungeroom walls for $45 from the clearance trolley, using used sample pots cleared for $2-4 and a damaged half empty, used 4l tin for $15. Ever since, the exact same that was $2 is now $10 and used paint tins are only slightly cheaper than full price. Now, there is no opinion for high effort low cost house paint, because bunnings heard someone did their house too cheap. No one knows details apart from price though, it was painting your house out of 250-500ml different opened, tinted, used, sample pots, bought one at a time over time ...hello, its Max effort for Min$. But not now.

The staff at Fairfield Bunnings are the most unhelpful and rudest staff I have ever come across in any business. To say I am shocked is an understatement. They close registers when there are people waiting and they never want to help

I really love Bunnings. It's actually my favourite store. However, they sell orchids that are set up to die and I want to show you how much I paid versus what I received.

For a whole $35.00 I got two beautiful stalks that were stuffed into a ceramic pot with blocked drainage holes. I knew that this meant a high chance of death for this plant.

I brought it home and of course half the roots were dead or rotting and I had to repot with a massive cull which risks the survival of an orchid in bloom.

I wonder if all their plants are potted incorrectly like this or just the orchids that are infamous for being difficult.
Very much in corporate best interest but not the consumers for the plant to survive.

I visited Bunnings Smithfield on 12 September 2026 at approximately 4:30 pm to request a replacement for a Ryobi Airwave RA-NBS1664-S nail gun after a nail became stuck inside it.

A team member initially indicated that a replacement could proceed. However, after referring the matter to a manager, the replacement was refused because the tool had been used for trade work.

My concern is the conflicting advice and the lack of clarity about the restriction being applied. The online product description does not explicitly exclude trade use, while the manual lists cabinetry, shelving and furniture assembly as intended applications. I understand these applications do not automatically establish commercial warranty coverage.

I would like Bunnings to explain the specific applicable warranty clause, clarify the assessment of the jam and review whether a replacement or another remedy is available.

Worst online shopping ever. Ordered floating shelf from Bundaberg store,delivered in a plastic bag offering no protection,badly damaged. Contacted store and they advised me to contact the supplier! Eventually received a replacement shelf,again,in a plastic bag,this time the product had scuff marks on the surface. 🤬

They promote themselves as DIY yet don't stock products like predrilled melamine in 600 mm so you can build your own cabinets. Highly likely because they stock ready made cabinets at exorbitant prices. They have rude unhelpful and unknowlegdable staff. They also put small hardware shops out if business.

This is the best shop i spend hrs going up and down every isle and the prices are fantastic 👌🏿 love Bunnings 💯

This organization lack coordination's between Petone and NAENAE trades department. I ordered my building products and paid on 18/8/2026, 3 weeks ago and confirmed delivery date 8/9/26. I rang them 7:30 am, the Naenae delivery and confirmed my building materials are on the track today. Near 5pm still waiting. I rang them 4 times since this morning and following up . The lady who answered my late call is un- helpful and my opinion lack customer manners and no intention to assist my queries. It's like facing a brick wall. She is raising the issue for me to go back to petone branch where I placed my orders. The petone trade department arranged all my building materials requirements to be delivery to my property. It's seemed to me this 2 branches don't communicate each other. As a customer, is not my job to sort out their internal breakdown communication. I paid my dues and they need to deliver the goods.

In regards to your leaf/scoop rake. Maybe you should of went with the original idea that was presented to you 10 years ago. As a inventor I've spent 17 years nutting out the problems and this is terrible. Lucky I have the opposite.

Bunnings has a lot of great products, The one I wish to discuss is Zenith 1/4" X 15mm bolts and nuts this lot are completely useless Cant tighten with out striping the head. this is so far the only skrew system that needs bettering.

Bunnings has killed off many of the local stores and now have a monopoly on the market. They are understaffed, staff are poorly trained and I feel like they no longer care about customers. I used to head to Bunnings all the time for hardware needs but won't step foot in there again, nor will my family.
The last two times I did Click and Collect, I waited over 15 minutes to be served. In this time I watched the men serving prioritise socialising with each other over customers and then helping people who approached without lining up.
Today, I stood in line up for over 10 minutes at the garden counter. A little old lady in front of me was paying a large bill with small notes and coins. It was cute to watch and I loved seeing the patience of the employee. The opposite register opened and the employee called over the person behind me in the line up. When I asked if I could be served first, the response was that I was next in current line up. In the meantime, person behind me paid and left and I was still waiting. In the end, I put my products down and left empty handed. I only had 3 small items. It was so frustrating to again be ignored and made to wait for extended time. That's 3 visits in a row. The customer care is so bad. I stopped in at a local much smaller hardware shop on way home and as soon as I walked in, an employee asked if they could help, found the item I tried to buy at Bunnings and served me at the counter. In and out in 5 minutes. Bunnings was 4 times that time and I walked out with nothing. Support your local hardware. I know I will be from now on.

Bought a chest of drawers from Cosmopolitan furniture through Bunnings online. Sent the wrong item and refused any kind of help. Made excuses and was told to just keep it. Rude and dismissive. Worst customer service I have ever encountered.

Disgusting online service every damn item from cat food to herbiside were unavailable this has happen on different occasions what a waste of time dont do online shopping with bunnings poor poor service. 😡😡😡😡😡😡😡😡

Bunnings Manor Lakes the most hopeless store most staff very rude and they think everybody is stealing wi-Fi is not working a lot of times can’t use PowerPass not enough checkout staff have to stock is not on the shelf right

Today a young gentleman called Will was very quick to see if he could assist, was knowledgeable and helped with a smile. There should be more like him! Well done.

Alice Springs store is a complete mess, stock missing in all departments. No effort made over several weeks to rectify. Time for a spring clean .

Poor response from garden centre staff when making a simple enquiry about an out of stock plant
They should be able to handle the public I'm a friendly, informative manner.

I absolutely love going to bunnings. Evrrytime I need something for my garden projects or home improvement or maintance tasks they have everything I need. They'll explain to me how to use s tool if needed. What information I need to bring with me so I dont just guess and have to keep going back. Ive never had to wait very long to checkout and staff are friendly. Plenty of parking

To start I'm not blaming the young worker who tried to help me .
He/She was terrific but didn't know enough to really help me but he/she did his/her best.
10 years ago I would walk into Bunnings and have about 5 workers asking me if I needed any help.
How things have changed.
Now it's near impossible to find a member of staff to help you.
Bunnings surely could hire more staff and stop thinking of there profit and loss sheet and start thinking of there customers.
To anyone who reads this try one of the other large hardware stores and you will notice the difference.