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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As Trustee of a small charity running a wood based workshop, our sawdust extraction hadn't been cleared in about 5 years ... We had about 200kg of clean dry sawdust to be removed... Business Waste ha... Ver más

Valorada con 5 estrellas sobre 5

I would like to thank Grace Goudge for the excellent service she provided. We needed to change over our account, and Grace made the process incredibly easy from beginning to end. She kept in regular... Ver más

Valorada con 5 estrellas sobre 5

Massive thank you to Declan who has gone above and beyond to ensure than our collection services have been going ahead as planned and following up after each collection to keep me in the loop and... Ver más

Valorada con 5 estrellas sobre 5

I needed an extra bin collection Grace Goudge, felt with my request and made sure I was informed the date of my new collection. Grace monitored the progress of the collection and was very helpful.

Información sobre la empresa

  1. Servicio de recolección de residuos
  2. también en la categoría
  3. Servicio de tratamiento de desechos

Información proporcionada por diversas fuentes externas

Business Waste operate all types of commercial waste management collection solutions throughout the UK. Contact us today and save 30% on your current costs.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

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4,9

Todas las opiniones

(3380)

393 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent

Excellent! The service is affordable and the team are always so helpful and informative. I recently needed to make some changes to my agreement and received a response to my enquiry very quickly. The changes were implemented in just a couple of days. Thank you Thomas Binns for your excellent customer service.

5 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give no star if i could this is…

I would give no star if i could this is one of the worst business waste collection company they never empty the bins on time but keep charging you money for monthly invoices without any collection then go on to charge almost 45percent if you want to close the account with them two words I would say stay away from business waste.

5 de octubre de 2026
Opinión espontánea
Logotipo de Business Waste

Respuesta de Business Waste

Hi Sumit,

Thank you for taking the time to speak with me today.

I’m sorry that things reached this point and that you were unhappy with the service you received. Having reviewed everything with you today, I’m glad we’ve been able to resolve your concerns, and I’ll continue to personally monitor the remaining bin removals until everything is completed.

I would just like to clarify that you have not been charged a 45% termination fee. We’ve discussed the final account and charges today, and I’m pleased we were able to reach an outcome that you were happy with.

Thank you again for your time today, and I wish you all the best for the future.

Kind regards,
Ryan Beaumont
Accounts Receivable Team Leader

Valorada con 1 estrellas sobre 5

Very poor cost me £400 when they did…

Very poor cost me £400 when they did not even collect with court charges don't use them they are so bad.

5 de octubre de 2026
Opinión espontánea
Logotipo de Business Waste

Respuesta de Business Waste

Good Afternoon Adrian,
We’re sorry that you feel this way, but we do need to clarify the circumstances surrounding this matter.
Since March, our team made repeated efforts to work with you and offered payment plans to help resolve the outstanding balance. These arrangements were agreed to on multiple occasions, but unfortunately the agreed payments were not made.
The services you refer to did not go ahead as the required payments were not received. Legal action was not our first course of action and was only taken after our attempts to resolve the outstanding balance failed.
We always aim to work constructively with our customers where payment difficulties arise, but where agreed payments are repeatedly not made, we are left with no alternative but to pursue the outstanding amount through the appropriate legal process.
Kind Regards,
Ryan Beaumont
Accounts Receivable Team Leader

Valorada con 5 estrellas sobre 5

Great service

Lily has always dealt with our queries and enquiries efficiently. She has made it very easy for us working together.

2 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient.

Excellent service from start to finish. Really efficient, with great communication throughout the whole process. Evie in particular was fantastic, helpful, professional and always quick to respond. Highly recommended!

2 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Molly was a star

Molly was a star. From start to finish. She was a delight to deal with - answered all my questions clearly and precisely. Molly was very patient regarding my circumstances and I wouldn’t hesitate to recommend her and Business waste to anyone

1 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

very helpfu

Molly and the team are very helpful and make the whole process easy.
Will definitely be using their services for the foreseeable future

12 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service is fantastic

Service is fantastic. We've been kept up to date at every stage from first enquiry to bin uplift. Everyone has been so on the ball. Especially Curtis who has responded to emails instantly and checked everything he went smoothly with first uplift. Fab company to deal with.

1 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We've worked with Business Waste for a…

We've worked with Business Waste for a number of years and have always found them to be a pleasure to deal with. The team are friendly, professional and always happy to help, making the whole process straightforward and stress free.

Communication is great, they're easy to work with and they consistently deliver a reliable service. We've built a really positive working relationship and wouldn't hesitate to recommend them to others.

A fantastic company with great people behind it. Highly recommended!

29 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We’ve had a really positive experience…

We’ve had a really positive experience with Declan. He has been very helpful throughout and always communicated clearly with us. He regularly called and emailed to keep us updated and confirm everything, which made the whole process much easier.

He was always happy to help and genuinely tried his best to resolve any issues we had. We really appreciate his patience, communication and excellent customer service.

Thank you so much, Declan! We would definitely recommend his service. 😊

28 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Support

We had a very good experience with this company while closing down our business. Daniel Greenwood was extremely helpful throughout the process of getting our account closed and made what could have been a complicated process straightforward and stress free. It was reassuring to have such good support at a time when there were lots of other things to take care of. Highly recommended for their helpful and professional service.

28 de septiembre de 2026
Opinión espontánea

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