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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I was given a box of luxury Butlers chocolates - they were greasy and mostly tasteless, some I threw away after one bite although I'm a chocoholic. The Latte was well-named - white chocolate with tas... Ver más

Valorada con 1 estrellas sobre 5

Extremely poor and officious customer service in Clonshaugh café unit this morning. Ignorant staff service. Also, bought a €36 box of chocolates and no adequate size carry bags available. On top of th... Ver más

Valorada con 5 estrellas sobre 5

The most luxurious hot chocolate that comes with a luxury chocolate of your choice on the side. Hands down the best I have ever had! I visited Butlers Cafè with a friend every single day of our recent... Ver más

Valorada con 1 estrellas sobre 5

Used to enjoy Butlers Chocolates but was given a box recently. The chocolate was a very poor taste and texture and the sweets were underfilled leaving a concave surface on the underside. Either very... Ver más

Información sobre la empresa

  1. Tienda de chocolate
  2. Tienda de chucherías
  3. Chocolate artesanal
  4. Fábrica de chocolate
  5. Tienda de golosinas

Información proporcionada por diversas fuentes externas

Butlers Chocolates, shop online for luxury chocolate gifts, hot chocolate, chocolate wedding favours and chocolate Candy. Buy premium dark chocolate and milk chocolate bars, luxury fudges and creamy toffees and send a chocolate gift worldwide.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

Todas las opiniones

(45)

11 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Butler's cafe dundrum half cups of coffee asked for a drop hot milk in one coffee and the face said it all.Coffee was destroyed with milk the way it was poured in.They were so digit and inexperienced.

Bad experience in Butler's cafe today Dundrum centre.
Half cups of coffee
Drop of hot milk in one cup may as well be thrown at me.Sorry for asking. Inexperience staff
to be able to deal and be helpful to costumers. No sign of manager
A big 😡 🫳

19 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Generosity of Spirit

I do voluntary work, have been for 15 years and Butlers have always donated something. I don't know any company that is so generous. I love their hot chocolate and the reception staff are wonderful in Coolock.

2 de abril de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I was given a box of luxury Butlers…

I was given a box of luxury Butlers chocolates - they were greasy and mostly tasteless, some I threw away after one bite although I'm a chocoholic. The Latte was well-named - white chocolate with tasteless pale brown gue in the middle which I mistakenly thought might be coffee.

29 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Branded as luxury and comes in nice…

Branded as luxury and comes in nice packaging but the quality is truly awful and loaded with artificial ingredients like 'invert sugar syrup' so the chocolate tastes unnaturally sweet instead of tasting like chocolate.

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super customer service, excellent coffee and chocolates.

I regularly stop for a Butlers Coffee in the Kildare Outlet Village, the staff are very friendly and are a credit to Butlers. Coffee is always fantastic and the chocolate is a nice treat on the side. Highly recommend stopping for a coffee if you are passing.

27 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

8.80 euros for 2 white hot chocolate-…

8.80 euros for 2 white hot chocolate- that had no taste of chocolat but milk is outrageous. Inflation doesn't mean you have to take your customers for stupids. Same type of businesses that will complain once they will close. I will never (ever) come back.

26 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just having the worst Flat White in…

Just having the worst Flat White in Butlers Chatham Street! Far too hot and very, very weak! I normally always have a coffee here when I’m in the city… but the lady who served me today clearly hasn’t been properly trained!!

5 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unacceptably bad customer service

Extremely poor and officious customer service in Clonshaugh café unit this morning. Ignorant staff service. Also, bought a €36 box of chocolates and no adequate size carry bags available. On top of this I was refused a sample chocolate - wow! I have been buying Butler's chocolates as gifts for many years, but will be sharing this experience with a wide range of contacts, and will make alternative gift choices in future.

16 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

70th birthday

I received your beautifully presented box of platinum collection chocolates for my 70th birthday. The box was magical and the chocolates obviously made with great care and taste. I recommend the platinum collection to anyone looking for a special present. Thank you!

1 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would normally buy Lily O'Brien"s…

I would normally buy Lily O'Brien"s chocolates lovely Irish chocolates but when I saw Butlers chocolates another Irish chocolate manufacturer I thought I would give them a try. I was NOT disappointed. The chocolate is smooth and delicious and bursting with flavours I will certainly buy them again

8 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The new price is shocking!

I have been a customer of Butlers for as long as I can remember, but to go in today, and pay €4.30 for a coffee that just last week (?) cost me €3.80 like this is too much! Increase of .50 cents, come on!!!! thank you that's me done! Very disappointing to see such an increase in one go....I know each business owner right now is taking the most of the word inflation, however, I am happy to say that they are some places that seem to be able to avoid it, and so I will support these businesses! Very disappointing!

9 de febrero de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Received in UK via post the 16 milk…

Received in UK via post the 16 milk choc box as a gift from son in Eire. This might sound odd but the chocs were too big, so too much of a hit at any one time.
Also tried the Hazelnut Caramel box from airport, nice but way too sweet.
Losing your touch Butlers.

28 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I got these as a gift

I got these as a gift, curiosity took over and I googled the price. A £40 box of inedible chocolates. They were absolutely disgusting. One actually made me feel sick it tasted horrible. No idea why anyone anywhere would buy these. They were so bad I had to Google reviews to see if it was just a bad box. It seems no. They are hideous. I'd never ever ever eat another butlers chocolate. They are so bad. So so bad and the actual chocolate just tasted cheap. Yuk.

11 de noviembre de 2022
Opinión espontánea

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