Buy It Direct Opiniones 

14.056
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service once again from laptops direct. Product ordered Thursday evening arrived Friday lunchtime. Easy to find and compare products on the website and the best price on the internet. Hig... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We bought an oven from Appliances Direct and paid the extra for them to install. At no stage during the ordering process was there any opportunity to find or request a delivery date. When we tried to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really easy to order free delivery available. The company phoned me to confirm everything then the driver rang me 30 before delivery. Excellent service all round.

Valorada con 5 estrellas sobre 5

First purchase from the company, everything was as advertised, delivered next day, product brand new unopened. Even got a call to check on delivery and if all as expected, and offering insurance for t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de TV
  2. Tienda de electrodomésticos

Información proporcionada por diversas fuentes externas

Huge discounts on Cameras, Camcorders, iPods, Sat Nav and more. Buy it Direct are one of the UKs largest online retailers offering a huge range of electrical and home products available with next day delivery.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

14 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(14.056)

689 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Microwave dead Bank Holiday Friday,ordered a new one ,told it would be Tuesday 7th due to holiday weekend.Fair enough.
Great news they sent it on DPD arrived Saturday. Fantastic service ,one happy partner.Thanks more than 5 stars

4 de abril de 2026
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Respuesta de Buy It Direct

Hello,

Thank you for sharing your experience with us! We are thrilled to hear that your new microwave arrived earlier than expected and that it brought happiness to your partner. We strive to provide excellent service, and we are delighted that we could meet your expectations. If you ever need anything else, please don't hesitate to visit Laptops Direct for all your tech needs.

Best regards,
Ivy

Valorada con 5 estrellas sobre 5

Good quality product delivered at the…

Good quality product delivered at the agreed time.

28 de marzo de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Thank you for sharing your positive experience with us! We're thrilled to hear that you are pleased with the quality of the product and that it arrived on time as promised. If you ever need more products, feel free to check out Appliances Direct for a wide range of options.
Take care!
Lee

Valorada con 5 estrellas sobre 5

Real easy to install

Real easy to install.drill a hole,mount both units,connect the pipes and electric cable between both units,bleed system,and plug it in and its good to go.
Everything that is needed to full fit the system is included in the kit apart from of the outside wall brackets(which i ordered seperately).
Overall very happy with the look and operation.

5 de abril de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Hello,

Thank you for sharing your positive experience with us! We're delighted to hear that you found the installation process easy and that everything needed to fit the system was included in the kit. It's great to know that you are happy with the look and operation of the units.

If you ever need any more home improvement products, we recommend visiting Appliances Direct for a wide range of appliances to suit your needs.

Best regards,

Lee

Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery
Excellent mini fridge
Cheapest on market

1 de abril de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Thank you for the fantastic review! We're thrilled to hear that you had a great experience with our super fast delivery and that you're happy with your excellent mini fridge, especially at the cheapest price on the market. If you're in need of any other appliances, we recommend visiting Appliances Direct for a wide selection.
Best regards,
Frank

Valorada con 5 estrellas sobre 5

I can't fault the experience I had…

I can't fault the experience I had buying a MacBook Neo from Buy It Direct. The price was as low as I've seen. Delivery was prompt and on the day promised and the item is as expected.

3 de abril de 2026
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Respuesta de Buy It Direct

Hello,

Thank you for sharing your positive experience with us! We're thrilled to hear that you found the MacBook Neo at a great price, and that the delivery was prompt and on the promised day. Enjoy your new item!

If you're looking for more fantastic deals, we recommend visiting Laptops Direct for a wide range of laptops and tech products.

Best regards,
Molly

Valorada con 5 estrellas sobre 5
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Respuesta de Buy It Direct

Thank you for your positive feedback! We're glad to hear that you found our products to be of good quality and that the fitting information was helpful. If you're looking for more great products and information, we recommend visiting Laptops Direct for a wide range of laptops and accessories.
Take care!
Lee

Valorada con 1 estrellas sobre 5

Give them a miss for trade ins.

Was looking to trade in my iPhone 14, which was in good to excellent condition and Buy It offered £225.

Sent the phone off in the original Apple box and received confirmation it was received on 20th. Heard nothing for a week, tried to call a few times and constantly engaged. Eventually called the sales number on 31st to be told it was in process.

Within 2 hours received an offer of £22.50 based on the phone having 2 light scratches on the screen, an 89% battery health and still having a disconnected SIM card in it.

I rejected the offer and received the phone back on 2nd less the Apple box, which they kept.

I expect to be knocked down a bit but these guys are total scammers.

31 de marzo de 2026
Opinión espontánea
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Respuesta de Buy It Direct

Hi,

Thank you for your review.

We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.

We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.

Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?

Kind regards,
Dyann

Valorada con 5 estrellas sobre 5

Helpful first class service

2 de abril de 2026
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Respuesta de Buy It Direct

Thank you for your positive feedback! We are delighted to hear that you had a helpful and first-class experience with us. If you ever need anything else, feel free to visit Laptops Direct for a wide range of laptops and accessories.
Best regards,
Lee

Valorada con 5 estrellas sobre 5

Great device

Great device, right price. Communication was great. Laptop arrived next day securely !

Great job !

1 de abril de 2026
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Respuesta de Buy It Direct

Hello,

Thank you for the fantastic review! We're thrilled to hear that you are pleased with the device you purchased, the price, and the excellent communication. It's great to know that your laptop arrived securely the next day.

If you ever need any more tech solutions, we recommend visiting Laptops Direct for a wide range of options.

Best regards,

Lee

Valorada con 5 estrellas sobre 5

All good happy cooker nice price look

All good happy cooker nice price look

29 de marzo de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Hello,

We are thrilled to hear that you are enjoying your new cooker and that you found it at a nice price. If you ever need anything else for your home, remember to check out Appliances Direct for more great deals on a wide range of appliances.

Best regards,

Lee

Valorada con 1 estrellas sobre 5

Avoid at all costs

What an awful company to deal with, ordered a built in double oven and it arrived with significant damage, notified them of the damage 17 days after delivery due to going on holiday for 2 weeks and i couldn't get it installed until after the holiday, only when it was unpacked was the damage noticed. Contacted them, sent pictures of the damage, they told me they have a 14 day reporting of damage policy, and I can no longer get in touch with them. Obviously under the consumer goods act you have a 30 day return policy for damaged goods, but they don't seem to care. Buyers beware, don't say you weren't warned

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy process to buy

Very easy process to buy, then I was phoned by one of their staff to check delivery details and update me on how I would be informed of my 4 hour delivery slot, the delivery team phoned me half an hour before arrival, and were friendly and helpful.

29 de marzo de 2026
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Respuesta de Buy It Direct

Thank you for sharing your positive experience with us! We are delighted to hear that you found the buying process easy and that our staff provided excellent service by keeping you informed about the delivery details. We're glad the delivery team was friendly and helpful during the process. If you ever need anything else, feel free to visit Laptops Direct for more amazing products and service.

Best regards,
Lee

Valorada con 5 estrellas sobre 5

Great price, quick delivery

I bought a dehumidifier and got a Great price and it was delivered quickly

28 de marzo de 2026
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Respuesta de Buy It Direct

Hi there,

Thank you for your positive review! We're delighted to hear that you found a great price on the dehumidifier you purchased and that it was delivered swiftly.

If you're looking for more fantastic deals, we recommend checking out Appliances Direct for a wide range of appliances at great prices.

Best regards,

Mark

Valorada con 4 estrellas sobre 5

Quick return

Quick return, good quality appliance, good value for money, but a connector missing!

26 de marzo de 2026
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Respuesta de Buy It Direct

Hello,

Thank you for sharing your feedback! We're delighted to hear that you found the appliance to be of good quality and value for money. We apologize for the missing connector and any inconvenience this may have caused. If you need any assistance with the missing part, please don't hesitate to reach out to our customer service team.

If you're looking for more appliances and great deals, we recommend visiting Appliances Direct at appliancesdirect.co.uk for a wide range of products.

Best regards,
Lee

Valorada con 5 estrellas sobre 5

Item 100% as described

Item 100% as described, delivery on the morning as forecast and very helpful

28 de marzo de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Thank you for sharing your positive experience with us! We are thrilled to hear that the item you received was exactly as described and that the delivery was prompt and helpful. If you ever need more products, we recommend checking out Appliances Direct for a wide range of appliances.
Best regards,
Lee

Valorada con 5 estrellas sobre 5
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Thank you for sharing your positive experience with us! We're thrilled to hear that your delivery was fast and that the driver was helpful. If you ever need more products, feel free to check out Laptops Direct for a great selection.
Best regards,
Lee

Valorada con 5 estrellas sobre 5

The purchase process was simple

The purchase process was simple, easy, and quick. I received my purchase quickly as well. This was my second time purchasing from this company and I will continue to be a repeat customer.

29 de marzo de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Hello,

Thank you for sharing your positive experience with us! We're delighted to hear that you found the purchase process simple, easy, and quick, and that you received your purchase promptly. We truly appreciate your loyalty as a repeat customer and look forward to serving you again in the future.

If you're looking for more great products, we recommend visiting Laptops Direct for a wide range of laptops and accessories.

Best regards,
Lee

Valorada con 5 estrellas sobre 5

Good communication

Good communication, quick delivery

30 de marzo de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Thank you for sharing your positive feedback about our communication and delivery speed! We're delighted to hear that you had a great experience with us. If you ever need anything else, feel free to visit Laptops Direct for a wide range of tech products.
Best regards,
Lee

Valorada con 5 estrellas sobre 5

The service was excellent from the time…

The service was excellent from the time I place the order online, I received an acknowledgment email that the order was placed. It was delivered on the specific day I chose and without any problem. The delivery man was polite and smiling. The extractor has been fixed in my kitchen, it looks beautiful, work well, easy to use and did not take only one hour for it to be installed.

28 de marzo de 2026
Logotipo de Buy It Direct

Respuesta de Buy It Direct

Thank you for sharing your positive experience with us! We are delighted to hear that you found our service excellent, from placing the order to the delivery process. It's great to know that the extractor looks beautiful in your kitchen, works well, and was easy to install. We appreciate your feedback and hope you enjoy using your new appliance.

If you're in need of any other products, we recommend visiting Appliances Direct (appliancesdirect.co.uk) for a wide range of options.

Best regards,
Ivy

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