Buzzard Reptile Opiniones 

332
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We are first time owners of a Hermann tortoise and visited Buzzard Reptiles with a whole lot of questions relating to his upkeep and welfare. Wookie and his team were amazing. They were so patient and... Ver más

Valorada con 5 estrellas sobre 5

I shopped online and I love that you can choose from 100's of individual pieces of wood/branches/cork etc. The communication from the store was great & the delivery was quick, everything arrived in g... Ver más

Valorada con 5 estrellas sobre 5

Many thanks to those at Buzzard repltiles, i ordered an aquarium that was packaged brilliantly. i had ordered the same aquarium from a well-known online retailer but they failed to show any attention... Ver más

Valorada con 1 estrellas sobre 5

Have purchased live food from buzzard reptile once or twice and never ever again..I would strongly advise against these people as they do not take any care when orderering live INSECTS ..I spent 20 mi... Ver más

Información sobre la empresa

  1. Tienda de reptiles

Escrito por la empresa

Based in Leighton Buzzard, Buzzard Reptile offers a wide range of products, both online and instore, giving all you need to keep your exotic pets happy and healthy. From Livefood to live plants, water bowls to specialist plant lighting, we have it all at Buzzard Reptile!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(332)

42 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top class company

Little mix up with one of the items but I emailed them and they sent out the correct one,ordered a few times now and this has been the only problem but was swiftly sorted,top class company

29 de mayo de 2024
Valorada con 1 estrellas sobre 5

Dubia invasion

Dubia beetles loose in a cardboard box. They went everywhere. 😡I have never recieved an email response. I buy loose beetles all the time from other companies. Never just opened a box where they are all loose.

28 de mayo de 2024
Logotipo de Buzzard Reptile

Respuesta de Buzzard Reptile

Hi Dawn. As mentioned in our email response, the website description is quite clear on this product that there are 2 packaging options - eco-pack and pre-pack - pre-pack come in tubs while eco-pack are loose in the cardboard sleeves. On your order, you have selected the eco-pack option. Whilst we appreciate that mistakes can happen on ordering, but it is disappointing when we are left poor reviews for providing exactly what a customer orders...

Following your edit, your email was responded to on the 2nd June

Valorada con 5 estrellas sobre 5

Top marks all round

Fast delivery, well packaged and regular communication. The springtails were sold at a good price, plenty in the package and healthy/lively.

29 de abril de 2024
Valorada con 5 estrellas sobre 5

Amazing stock!

Great experience, its been some years since I've ordered from them last and I've been well reminded of their great quality. I won't be ordering from anywhere else from now on!

26 de abril de 2024
Valorada con 5 estrellas sobre 5

attention to detail, great service

Many thanks to those at Buzzard repltiles, i ordered an aquarium that was packaged brilliantly. i had ordered the same aquarium from a well-known online retailer but they failed to show any attention to packaing it properly where as these guys wrapped it in foam showing care, and it was well worth the effort as it arrived in one piece. Brilliant will use you guys again.

22 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Package

Package was in good condition but some of the powder spelled out into the second outer layer of packaging

2 de abril de 2024
Valorada con 5 estrellas sobre 5

Exceptional Customer Service

Called to ask for some advice on setting up our bio active set up for a Crested Gecko and the help was amazing. The lady who I spoke to had a crestie and provided a wealth of knowledge and vital information. Went out of her way to call me back as the plant set we needed wasn’t in stock but was having a delivery the following day so called to confirm that I could add to my order.
Made the order on line and was all delivered the following day. Plants were great and a good mixture. Had a little issue with the Habistat accessory kit which wasn’t there fault as it’s a pre packed kit however after speaking to them on this issue they sorted it out quickly and promptly.
I couldn’t recommend them enough and will use them in the future.
Excellent customer service and support.

26 de marzo de 2024
Valorada con 5 estrellas sobre 5

Amazing as always!

Super fast delivery! Everything well packaged. Plants all arrived perfectly secure and look brilliant in my tortoises table top enclosure. Buzzard Reptile is the only place I shop as I know I'll never be disappointed!

2 de abril de 2024
Valorada con 5 estrellas sobre 5

Finally found a knowledgeable, ethical reptile shop!

I've been shopping for aquatics/invertebrate/reptile supplies since 2021 and I've had....such a mixed bag of experiences, to put it mildly. Mostly not great, honestly - slow to ship, some that decline to ship at all after payment (?!), poor quality, unreasonable prices, etc.

And until this shop, I haven't seen any that indicate that a serious amount of research has been done into the husbandry for the species the shop caters to - it's clearly up to the buyer to be educated enough to buy the appropriate items for their animals, not just the items that manufacturers market for.

I took a chance on a larger order than I normally would be comfortable risking on a shop I'd never purchased from before (this has come back to bite me several times in the last few years, as recently as December), based purely on the impression I got from the products offered (as well as the item descriptions), which clearly evidenced a knowledgeable enough owner that this would be less of a "risk" than usual.

Items were shipped immediately and received quickly, and I was very impressed with the quality of the livegoods/plants. I'm still fairly novice in reptile-keeping, but I do prefer naturalistic/research-based husbandry in general, and it's a relief for me at this point to know that there's a shop available that not only ships to the Highlands without issue, but can support me to make sure I'm purchasing appropriately for my animals.

4 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Cork bark and branches I ordered were…

Cork bark and branches I ordered were as pictured. Box that delivery came in was shocking. Open at the top and falling apart, delivery driver said was picked up by him like that.
Would worry what the live bug shipment boxes would look like.

26 de febrero de 2024

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