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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'd just like to say thank you to Jack in the Epsom branch of Cairds. I had been looking for a house in various areas around Epsom and across several estate agents. Cairds the company was very profess... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience with Chris. He explained everything about the property clearly and answered all of our questions patiently. He also acted as a mediator and successfully negotiated the rent, w... Ver más

Valorada con 5 estrellas sobre 5

The personal touch! Despite us being maybe being slightly picky, Christian soldered through to find us a place! We know the market is difficult at the moment thus making it tricky for everyone invol... Ver más

Valorada con 5 estrellas sobre 5

I recently sold my flat through Cairds and dealt directly with Oscar throughout the entire process. I cannot speak highly enough of him. Oscar was fantastic to deal with, always professional, incredib... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios

Escrito por la empresa

Cairds is the go-to local agency for selling or letting properties in Epsom and Ashtead, known for their expert knowledge and five star service. Free valuation visit cairdsval.com


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

569 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(569)

197 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing

Thank you to Lola and Christian for all their help and support getting us new tenants. They were both incredible.

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trusted estate agent

Trusted estate agent. Organised with regular updates of progress. Staff were helpful and friendly. Reassured and secured during the whole process from selling to moving.
Highly recommended. Thank you to Gary, Luke and Jenny. Also many thanks to Donna and Vicky from Madiva.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible persistence and professionalism in a complex chain!

We just completed our dream home thanks to Cairds Estate Agents, Epsom branch. After 6 months and 5 people in the chain, it was a long journey. All kudos to Luke, Senior Sales Consultant, who persisted and expertly communicated, keeping us on track. He truly made a stressful, long-drawn-out process manageable. He was very professional and honest, and his proactive communication really made the difference. We are so happy to finally be in. We will definitely be recommending you to friends and family. Thank you for making our move happen!

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Positive house sale with Cairds

We have just sold our house with Cairds and want to thank Luke for being great through the whole process. He's responded to emails and phone calls quickly and went above and beyond to get our exchange over the line.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional, Proactive and Committed – Thanks Gavin!

We sold our house through Cairds in Ashtead and in the end, it was Gavin who really made the difference.
After a fairly quiet start, Gavin took over the viewings himself and brought a renewed focus and energy to the sale. The impact was immediate — he secured a buyer quickly and completely turned things around for us.
From that point on, he was excellent. Communication was clear and consistent, and he worked hard behind the scenes to keep the chain progressing and everything on track through to completion. He was also a pleasure to deal with throughout — professional, proactive and genuinely committed.
We’re very grateful for Gavin’s efforts and wouldn’t hesitate to recommend him. Thank you, Gavin!

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christian Pickett

We had a really great experience with the agency, specially with Christian Pickett.
Lovely and very professional.
Thank you so much for making our experience really memorable.
We will always be grateful with you.
Dayana and Alberto.

21 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The most dreadful experience with…

The most dreadful experience with Cairds in Epsom. They rented me a large house that was infested with silverfish. They said they were unaware of the issue and christina the manager said she had never visited the property so wouldnt support me with the landlord who was a dishonest man. I had to vacate the property soon after moving in due to the extent of the infestation and the landlord not only refused to refund the months i had paid in advance but also lied in order to keep my deposit. There was no help or support from cairds and i would never use them again. I advise to highly avoid them! They do not care about you once they have your money and protect rogue landlords.

4 de octubre de 2025
Opinión espontánea
Logotipo de Cairds

Respuesta de Cairds

Dear Victoria,
Thank you for taking the time to share your feedback. We are sorry to read about your experience and the difficulties you describe.
To clarify, Cairds did not manage this particular property. Our role was limited to the initial letting, and the property was managed directly by the landlord. As a result, any maintenance concerns or issues relating to the condition of the property needed to be addressed directly with the owner, which unfortunately meant our ability to intervene was limited.
In relation to the deposit, this was registered and held with the Deposit Protection Service (DPS), which is an independent government-approved scheme. Cairds does not hold or benefit financially from tenants’ deposits, and any decisions regarding deposit deductions are handled through the DPS dispute process rather than by us.
We appreciate that this situation has clearly been frustrating for you, and we are sorry that your experience did not meet expectations. Your feedback has been noted. If you have any further queries we will always afford you a warm welcome and professional advice.

Valorada con 5 estrellas sobre 5

I recently worked with Oscar caird estate agency

I recently worked with Oscar while selling my property, and I couldn’t be happier with the service I received.

From start to finish, Oscar was professional, knowledgeable, and always easy to reach. He kept me updated throughout the entire process and made what can be a stressful experience feel smooth and well managed.

His communication was clear, honest, and proactive. He handled viewings efficiently and worked hard to secure a great outcome. I really appreciated his transparency and dedication to getting the sale completed without unnecessary delays.

I would highly recommend Oscar to anyone looking to sell their property. A reliable, trustworthy, and hardworking estate agent.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recommend George from Cairds

I had a positive experience with George, who is a professional well-versed in property recommendations. He always managed to find time for viewings and was consistently polite during our conversations. I highly recommend Cairds Estate Agency based on my positive experience so far.

28 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you

Thank you, all staff at Cairds who have helped us with the Probate, valuation and sale of our 'longtime' family home. Luke and George have been particularly involved, but all staff seemed to be aware of every detail and equally helpful on the phone at any time.
We were delighted that they were able to find very suitable buyers who
will hopefully continue to enjoy the house as much as we have done.
An emotional and challenging sale for us, made so much easier than it could have been.
We have no hesitation at all in recommending them.

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

Oscar has been incredibly helpful in supporting us with our search for our first home. As first-time buyers, the process can feel overwhelming, but he has made it so much easier with his clear communication and proactive approach.

He’s friendly, approachable, and always quick to respond, keeping us updated every step of the way. We really appreciate how on it he is and would highly recommend him to anyone.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We’ve had an excellent experience with…

We’ve had an excellent experience with Cairds! Luke who we have been dealing with, has been incredibly responsive throughout and highly professional. His communication has been brilliant and he always gets back to us in a timely manner. This really does make a huge difference, and not always a given in this process.

It has been a pleasure working with Luke/Cairds, and we would highly recommend them to our friends/family!

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would unreservedly recommend Cairds…

Would unreservedly recommend Cairds when looking to buy a property. Oscar and other staff I also met in-branch were all extremely helpful, proactive, professional and friendly. I also particularly appreciated Oscar listening to my specific requirements and really considering what properties might be suitable based on these and really focussing on these when it came to properties to view. While I have had to pause my property search, I will definitely be going back to Cairds when I am able to start it up again in the near future.

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great independent estate agent

We found Cairds to be helpful, responsive, professional, and friendly from start to finish. Communication was excellent, and Oscar always kept us updated and answered any questions promptly. Oscar’s approachable and supportive manner made the whole experience much easier and less stressful. Thank you also to Luke and Lorraine who were also extremely helpful and supportive.

20 de febrero de 2026
Opinión espontánea

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