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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Calembou has fantastic products and the items always arrive safe! Use nijitoys10 for 10% off your order!

Valorada con 1 estrellas sobre 5

My daughter’s doll broke the first day we received it. She was trying to change the feet, and the poor manner in which the doll is constructed, made her entire leg and foot come apart. I told her that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Now usually I expect packages from overseas to take a long time but this was pretty quick!! I ordered September 30th and it came September 8th so it was really fast! I actually have four of the Keycha... Ver más

Valorada con 5 estrellas sobre 5

I had nothing but the best shopping and customer service experience with Calembou! Their plush blind boxes are stunning and they have amazing quality. One of the items had a defect and customer servic... Ver más

Información sobre la empresa

  1. Fabricante de juegos y juguetes
  2. también en la categoría
  3. Club de animé
  4. Fabricante de juguetes
  5. Tienda de artículos coleccionables
  6. Tienda de regalos

Escrito por la empresa

Calembou is your ultimate destination for trendy collectible toys, creative accessories, and all things DIY. We specialize in BJD dolls, DIY dress-up dolls, kawaii plush keychains, and ita bags, alongside an exciting range of blind boxes and stylish designer toys. Our products celebrate creativity, customization, and self-expression, making them perfect for collectors and fans of pop culture. At Calembou, we aim to bring joy and uniqueness to every collection with high-quality, innovative items that spark imagination. Discover the world of trendy toys and accessories with Calembou today!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(45)

15 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

My daughter’s doll broke the first day…

My daughter’s doll broke the first day we received it. She was trying to change the feet, and the poor manner in which the doll is constructed, made her entire leg and foot come apart. I told her that we will never buy another doll from your company; and now my husband is going to try to fix it for her.

1 de julio de 2026
Logotipo de Calembou

Respuesta de Calembou

Dear Customer,

Thank you for sharing your experience with us.

We are truly sorry to hear that your daughter's doll did not meet your expectations, especially as this happened so soon after receiving it. We understand how disappointing this must have been for both of you.

At Calembou, creating products that bring joy to children and families is very important to us, and feedback like yours helps us identify areas where we can do better. We sincerely appreciate you taking the time to let us know about your experience.

Our team will be reaching out to you by email shortly to learn more about what happened and to find a suitable solution. We would be grateful for the opportunity to assist you further.

Thank you again for your feedback and for giving us the chance to improve.

Warm regards,
The Calembou Team

Valorada con 5 estrellas sobre 5

Little Frieren hanging plush

The packaging was good the figure was an adorable. Just one complaint is the loop I was hoping to be longer and a bit stronger. The same goes for the hook maybe a carabiner or something to make it easy to switch between bags. Other than that I love it.

8 de mayo de 2026
Valorada con 5 estrellas sobre 5

So far so great

So far so great! The person answering my constant messages have been really patient and understanding...let's just wait for the rest of the delivery and hope to keep the great experience.

2 de abril de 2026
Valorada con 5 estrellas sobre 5

Polite and efficient workers

I had order the 6pcs mystery set and when I had gotten a duplicate, they took care of the problem and sent a replacement for the one I was missing. They handled the issue very efficiently and I really appreciate everything they've done.

3 de marzo de 2026
Valorada con 1 estrellas sobre 5

No product, money lost.

I ordered 6 blind boxes from this company, it was delivered to the wrong address- even though everything I entered was correct. They sent a photo from the delivery company that showed a bag delivered to my house however it was not my product, as it would have come in a box, the bag was not my name or anyone in my home, and it came from Temu

They won’t send either a replacement or give me my money back. So now I’m out $109 dollars with no product to show for it. DO NOT buy from them.

5 de marzo de 2026
Opinión espontánea
Logotipo de Calembou

Respuesta de Calembou

Thank you for sharing your feedback. We’re truly sorry for the frustration this situation has caused.

From the moment we first received your email, our team has been actively working to investigate the issue and has been in continuous communication with the shipping carrier. According to the carrier’s tracking information and delivery confirmation, the package was marked as successfully delivered to the front door of the address provided, and a delivery photo was also supplied. We have shared these details with you via email.

Although the carrier maintains that the package was correctly delivered, we understand how disappointing it is not to receive your order. For this reason, we are still willing to help resolve the issue and have already contacted you by email with a proposed reshipment solution.

Please kindly check your inbox and reply to our message so we can assist you further. Our goal has always been to resolve the issue and ensure you have a positive shopping experience.

We truly value every customer and appreciate the opportunity to make this right.

Valorada con 5 estrellas sobre 5

Amazing product and customer service

I had nothing but the best shopping and customer service experience with Calembou! Their plush blind boxes are stunning and they have amazing quality. One of the items had a defect and customer service was amazing. After submitting pictures and video of the item they quickly responded and had a replacement shipped out to me the same week. Very happy with my purchase and I do recommend to anyone who collects these kind of plushies!

2 de febrero de 2026
Valorada con 1 estrellas sobre 5

I havent gotten my package :(

2 de diciembre de 2025
Logotipo de Calembou

Respuesta de Calembou

Hello there,

We’re very sorry to hear about your concern and understand how upsetting this can be.

After reviewing your order, the carrier’s tracking shows that your package was delivered on December 11, 2025 and marked as received, with a delivery photo confirming it was left at the front door of the address provided. We have also sent this delivery photo to your email for reference.

We kindly recommend checking around the delivery area and with family members or neighbors who may have received it for you. If you’re still unable to locate the package, please contact us directly and we will gladly assist you further.

Thank you for your understanding, and we’re here to help.

Valorada con 5 estrellas sobre 5

Supreme Service

Staff updated me on my purchases quickly and were very helpful. They were very kind and informative. I can't wait for my blind boxes to get here.

25 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect!

Staff replied at a timely manner and my parcel was delivered on the expected date safely and in good condition. I’m thoroughly satisfied with my purchase!

7 de octubre de 2025
Valorada con 5 estrellas sobre 5

Great handmade products!!

The quality of the stuffed animals is incredible, I love the Cino The Endless Forest blind boxes, the customer service is very good, they are very attentive when responding, the only negative thing I could say is simply the protection of the orders, it would be nice to have a little more protection not for nothing, but because there are people who like to keep the boxes intact because they are very well made!!^^

7 de abril de 2025

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