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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... Ver más

Valorada con 5 estrellas sobre 5

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... Ver más

Valorada con 3 estrellas sobre 5

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... Ver más

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Información sobre la empresa

  1. Tienda de artículos de belleza
  2. también en la categoría
  3. Proveedor de productos de belleza
  4. Tienda de productos capilares
  5. Tienda de salud y belleza

Información proporcionada por diversas fuentes externas

Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

479 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,1

Todas las opiniones

(479)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

All positive

It has been the first time I bought something from Calissa. I am very happy with the fast reply, price and shipping of the product. I knew the product (Aromatherapy Associates body oil) and I think it is excellent. I opted for the untracked shipping and it took a while [I am in New Zealand), but everything turned up well.
Francesca

27 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and service

Seamless service - product arrived well packaged and in great condition, plus it was significantly less expensive than any other website.

27 de septiembre de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

damaged product

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but wasn’t checked prior. Otherwise I was really happy with everything but receiving a broken product was disappointing.

23 de septiembre de 2019
Opinión espontánea
Logotipo de Calissa

Respuesta de Calissa

Hello Simone,
Thanks for taking the time to leave a review.

We are really sorry that one of the products arrived damaged. Please accept our apologies for this. We have contacted you at the email address provided in order to resolve this issue.

Please don't hesitate to contact us on help@calissa.com for any information you need.

Kind regards,
Roberto.
Calissa.

Valorada con 1 estrellas sobre 5

Did not answer my question and slow…

Did not answer my question and slow service

19 de septiembre de 2019
Opinión espontánea
Logotipo de Calissa

Respuesta de Calissa

Hello Agyei,
Thank you for taking the time to leave a review.

We are really sorry that a question have been missed. We have reviewed our emails and chat messages and we have not received any previous communication from you. On the other hand, we have been able to see that, according to the tracking information, your order was delivered the next day after being placed.
Please don't hesitate to contact us on help@calissa.com for any information you need.

Best Regards,
Roberto.
Calissa.

Valorada con 4 estrellas sobre 5

Good customer service

Customer service were quick to answer my queries which was excellent. Would order from Calissa again

14 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

first purchase - good value

This was my first purchase on Calissa. I bought a few products which I have bought and used before from other retailers, but I wanted to try a new online retail experience and I liked the independent brands available on Calissa. The products were reasonably priced and the website was full of other products and brands which appeal to me. I received a nice welcome discount and some free samples which made my purchase better value! Ordering was simple and I received confirmation of my order and dispatch pretty quickly. My order was tracked and arrived on time. My free samples were missing from my delivery but a quick email to Calissa soon put that right and they arrived next day :-) I’m happy with my products and will definitely use the site again to buy my beauty products from.

11 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great product

Great product, far cheaper than I can get over in NZ for the same thing, took a long time to arrive but thats standwrd going from uk to nz. Customer service was great and quick when I made contact with the team. They stated that they'd do all they could to help if my package had gone missing, even though I'd opted for non-tracked delivery :)

Could use less plastic in your packaging though

6 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great hairbrush

Happy with my purchase, a Mason Pearson hairbrush and the process of overseas delivery. (All that would be 5 stars). Just didn't want the marketing emails that followed, but I've unsubscribed from them.

30 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a number of products all of…wonderful products

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps keep him at ease. The natural rose roll on deodorant has a subtle scent I love, can fault the mascara and moisturising replenishing lash cream either.
Can any of the products I ordered be purchased within Australia at all? Would love to buy them regularly.
Thanks Helen

24 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

God pricing and quick delivery to Australia. Very happy and will definitely order again. Thank you

23 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shipping was swift

Shipping was swift and my Shu Uemura conditioner arrived in perfect condition. Look forward to ordering again.

23 de agosto de 2019
Opinión espontánea

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