Order never arrived. Emailed 3 times. Never responded. Took the money and ran. Scam company - do not order from them.
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Consulta las opiniones de los clientes
I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... Ver más
I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... Ver más
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de belleza
- también en la categoría
- Proveedor de productos de belleza
- Tienda de productos capilares
- Tienda de salud y belleza
Información proporcionada por diversas fuentes externas
Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.
Información de contacto
Reino Unido
- 03300 883765
- help@calissa.com
- www.calissa.com
3,1
Medio
479 opiniones
No consta que haya invitado a opinar recientemente
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Denman Brush 7 Rows
This was my first time buying from Calissa.My Denman Brush arrived later than expected however my brush arrived in perfect conditions so I didn't mind as much, their customer service is great they answer your inquiries quickly. The product itself was great it wasn't harsh on my hair. I will buy from Calissa again and recommend them to others.
16 de julio de 2020
Opinión espontánea
Items arrived quickly and were good…
Items arrived quickly and were good value compared with other sites 😊
16 de julio de 2020
Opinión espontánea
Excellent service
9 de julio de 2020
Opinión espontánea
Received my Mason Pearson nylon and…
Received my Mason Pearson nylon and boar bristle brush in the mail. Love my new brush. Only downside is that shipping took a little bit longer but that's understandable as well.
3 de julio de 2020
Opinión espontánea
Ordered an item over 3 weeks ago and…
Ordered an item over 3 weeks ago and have yet to receive anything... The website is down and I have no way of contacting them to check on my order’s status. Very disappointed :(
Update: Calissa contacted me and we are now resolving this issue.
3 de julio de 2020
Opinión espontánea
Love my new Mason & Pearson Popular…
Love my new Mason & Pearson Popular Hair Brush! Great price too!
1 de mayo de 2020
Opinión espontánea
Shipped promptly after re-stock of…
Shipped promptly after re-stock of items- Communications up to speed as well.
17 de abril de 2020
Opinión espontánea
Wonderfully efficient and trouble-free
17 de abril de 2020
Opinión espontánea
Im happy with the product.
17 de abril de 2020
Opinión espontánea
Never came and no communication
My Partner ordered me a birthday present from Calissa about 3 weeks ago, it's now my birthday and the order has not arrived. I have sent two emails with no reply. Both my partner and i are super upset it hasn't come, and i'm even more upset that i have had no communication. The fact it was $150 worth of products is even more upsetting :(.
16 de abril de 2020
Opinión espontánea
Respuesta de Calissa
Hello Britney,
Thanks for taking the time to leave a review.
We are really sorry that your order hasn't arrived yet. I can confirm that we received a message in the chat on the 16th which we replied via email on the same day. Please check your spam folder in case the email went directly there.
As mentioned in our email, we have contacted our carrier to learn about where your order is. We have also included a tracking link so that you can follow the parcel. Unfortunately there are some delays due to the current pandemic situation. We appreciate your continued patience. We are working as quickly and safely as possible to get your order to you.
Please rest reassured that we are keeping an eye on your parcel. In the case that it doesn't arrive, we will either fully refund you or resend your order at no extra cost.
Please don't hesitate to reply to our last email for any further questions, and accept our apologies for the inconvenience, particularly being a birthday present.
Kind regards,
Roberto Lopez
Salon Wholesale
The order took several weeks to arrive
The order took several weeks to arrive. I emailed the company and received a very quick response and then received the item.
13 de abril de 2020
Opinión espontánea
The best bath brush ever!
Hello Calissa,
It is with pleasure that I respond to your request for a review of your shower/bath brush - it is exactly what I was looking for! It enables me to scrub my entire body, and especially my back, with no difficulty. And it's made of very beautiful wood, with a pleasing feel in the hand.
It arrived safely about a week ago, in spite of the current problems with air deliveries.
With my thanks and kind regards
David Nalden - a very satisfied customer!
Auckland, New Zealand
11 de abril de 2020
Opinión espontánea
I was so glad to find a product i…
I was so glad to find a product i couldn't find elsewhere, and at a great price.
10 de abril de 2020
Opinión espontánea
Found my hair product I like and can't…
Found my hair product I like and can't get in my rural area on facebook.Glad to get it!
10 de abril de 2020
Opinión espontánea
One more happy customer!
Great product! All arrived safely and in a timely manner. I would definitely order again!
10 de abril de 2020
Opinión espontánea
Great and efficient service from…
Great and efficient service from ordering, payment and prompt delivery even during current testing times. Thank you xx
10 de abril de 2020
Opinión espontánea
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