Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... Ver más

Valorada con 4 estrellas sobre 5

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... Ver más

Valorada con 1 estrellas sobre 5

I've been trying to resolve a warranty Claim with Camera Jungle I initially started back on 12th June 2020. Now 28th July. Camera Jungle are now not returning my emails, their phone lines are shut.... Ver más

Valorada con 5 estrellas sobre 5

Using the online valuation facility I obtained an attractive offer for the lens I wished to sell. I posted the lens using the Royal Mail 48hr tracked service which was very cost effective. After jus... Ver más

Información sobre la empresa

  1. Tienda de fotografía

Sobre Camera Jungle

Información proporcionada por diversas fuentes externas

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(2721)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I was selling back to CJ

I was selling back to CJ, process extremely simple to follow. Decent price offered for kit. Don’t know what more to ask tbh

21 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent equalled ‘As New’ (wow)

Thanks for using DPD with secure code (possibly the best logistics guys out there for these kinds of fragile transports)! - Anyway, got my EF 35mm f/1.4 L Mk.II and was impressed at what you described as ‘Excellent’ turned out from my POV to be ‘As New’. Ran all tests. Used it. Wow! Thank you! (Ref. CJ22610173)

30 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

New delivery system not great.

I Have used this site on a few accessions and also recommended them to many of my friends.
Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be in to give them a pin) No drop off or collection oppositions!!
This seems very unfair and not ideal for people who work full time..
In this modern way of doing things only having one delivery option seems daft.

24 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t want to give a 1 star rating but…

Don’t want to give a 1 star rating but when you have a £4,000 camera of yours waiting to be returned to you and it has a failed delivery attempt TWICE, due to Camera Jungle not inputting your telephone number correctly - then a 1 star review is needed to ensure this doesn’t happen again to customers.
Not only has my expensive camera body been tossed around in DPD delivery vans for 5 days, but due to the Easter bank holiday I cannot get my camera back to me for two very important jobs. Just really disappointing all round due to an administrative error. There must be a way of checking and double checking.
Also what happens if my camera comes back to me damaged? I’m sure CJ will not take any responsibility.

2 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing communication and order…

Disappointing communication and order handling
I received no confirmation email, no invoice, and no dispatch notice for my order. I also never received a tracking number. Unfortunately, this isn’t the first time I’ve had to chase an order from Camera Jungle. Most of the time orders eventually arrive, but on some occasions I’ve had to follow up repeatedly just to get an order cancelled and refunded. The lack of consistent communication makes the buying experience frustrating.

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very smooth trade in……

A very smooth selling process for camera equipment I no longer needed. Easy to set up the list of equipment and to receive an online quotation.
Once I accepted the offer phoned in to arrange a free collection time and date. Equipment received and confirmation quotation sent, accepted and funds received 3 working days later.
Would certainly recommend.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and a good price paid.

Using the online valuation facility I obtained an attractive offer for the lens I wished to sell. I posted the lens using the Royal Mail 48hr tracked service which was very cost effective. After just one week I received a revised offer for my lens, marked down from mint to excellent, which I was happy to accept. Very pleased with the service from Camera Jungle.

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peace of mind

Firstly they give the best part exchange rates for your equipment in the country. I completed their online quote form which involved just clicking on options. A quote appears instantly. I sent my camera to them on the Monday, I received a verified quote by email on the Wednesday, gave them my bank account details and got paid 5 days later. What's not to like about this great service?
Colin from Cheshire

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended for selling equipment

Sold a camera and aside from some courier mishaps (not the fault of Camera Jungle) the process was very good and efficient.

They offered me more than competitors and the entire process was quick and easy.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful

Helpful, efficient and fair prices.. they did exactly what they said without and issues and good friendly service.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys are great!

Dealt with camera jungle for multiple trade ins and sales of my old kit.
Easy process, good communication, choice to drop off at a store or they arrange collection.
Inspection team seem to know their stuff and are fair, quotes always equal or better than others I've had and payment made quickly, can't complain.

4 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Used Lens Rip Off

I bought a Canon lens from you in 2021 for £898.

In the last 3 years I have barely used it, perhaps 3 or 4 times, it's only left my home once in this time.
Now when I tried to trade it back in I was told " excessive wear and tear as well as heavy amounts of dust visible within the lens elements and the rubber grip expanding".

This lens has been in a clean dry cupboard for 3 years unused, the 'excessive wear and tear' must have happened before I purchased it.

So, thanks to Camera Jungle I have paid nearly £900 for a lens which they are describing as worthless.

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy process.

After getting many quotes for my nearly new lens Camera Jungle gave by far the best quote.
After reading horror stories about a certain company that they don't send back the exact item you sent in I contacted Camera Jungle, they assured me that at any time I can pull out of the sale and I would receive the item I send in.
Lens was picked up next day, it took three days to check it out and they gave me the price quoted after examination, five working days later the money was in my account, a very easy process.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service and have used Camera Jungle many times. They have a fast turnaround too if you are trading in. I would Highly recommend.

14 de marzo de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más