Unfortunately you guys selling appliances which you don’t have on stock Doing that causing confusion for many of who us who are not buying appliances every month or every day. By selling us appliances... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jason did a great job of tracking the shipment, kept me informed and masde sure I was happy withe delievery. The delivery people arrived on time unpaked the Dryer and set it inplace, removed thev old... Ver más
La empresa ha respondido
They are very accessible I looked on their site on the Wednesday picked my dryer and it was in my basement on the Friday. When ordering the dryer online I missed putting my number of my ho... Ver más
La empresa ha respondido
Decided to have CAS as my go to place for appliances. Fortunately I had the pleasure of meeting and dealing with Jason Boyer. Service was great, patience by staff was commendable and delivery guy... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Canadian Appliance Source - Barrie
Escrito por la empresa
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Información de contacto
468 Bayfield St, Unit 2, L4M5A2, Barrie, ON, Canadá
- 7059996074
4,8
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
They were unable to put on the stands…
They were unable to put on the stands we had and did not hook up.
22 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Canadian Appliance Source - Barrie
Hi Chris,
We are so glad to hear that you had such a positive experience with both our staff and delivery teams. We truly appreciate your business and look forward to serving you again.
CAS
Prix intéressant.Service impeccable par…
Prix intéressant.Service impeccable par Sonia Clair Merci beaucoup
15 de julio de 2026
Great Customer Service Agent Jason Boyer
Easy effortless experience for us , love my new appliance
22 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Annie,
We're so happy to hear that your experience was easy and effortless, and that you love your new appliance! We truly appreciate your positive feedback.
CAS
Good knowledgeable salesmanship
Good knowledgeable salesmanship, competitive pricing, good selection of products, good lead time and delivery.
Previous experience was the same!
Randy (Wasaga Beach)
22 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Randy,
Thank you for your great review and continued trust in CAS! We're pleased to hear you’ve consistently received knowledgeable service, competitive pricing, great selection, and a smooth delivery experience. We truly appreciate your business and look forward to helping you with your future appliance needs. We’d be grateful if you continued recommending CAS to your family and friends!
CAS
Rob Adam’s was professional and…
Rob Adam’s was professional and knowledgeable. I did not feel any pressure. I love that the delivery drivers are in house also extremely professional and courageous. I would highly recommend this store. Btw the washer works great.
21 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Sandra,
Thank you for your fantastic review! We're delighted to hear Rob Adams provided professional, knowledgeable, and pressure-free service, and that our in-house delivery team made a great impression. We're also happy to hear your washer is working great! We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you recommended us to your family and friends!
CAS
From the excellent sales associate Rob…
From the excellent sales associate Rob Adams to the two gentlemen that delivered the washer couldn't ask for better service. Thanks very much for the great job.
14 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Barbara,
Thank you for your wonderful review! We're delighted to hear that Rob Adams and our delivery team provided excellent service from start to finish. We truly appreciate your business and are glad we could make your washer purchase a great experience. We look forward to serving you again at CAS and would be grateful if you recommended us to your family and friends!
CAS
Amazing service
It was just fast and easy and the price was right. Rob made so so effortless and enjoyable that I was almost nervous that I was missing something!! Delivery was flawless. Thank you so much for saving me all the shopping around!
21 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Renee,
Thank you for your fantastic review! We're thrilled to hear Rob made your experience fast, easy, and enjoyable while helping you find the right product at a great price. We're also glad your delivery went flawlessly. We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you recommended us to your family and friends!
CAS
Great service and quick delivery.
19 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Trish,
We are so pleased to hear that you experienced excellent service and prompt delivery. Thank you for sharing your positive feedback with us!
CAS
Went in knew what I wanted
Went in knew what I wanted, got it, was out within minutes. Delivery guys set up and removed old stuff, wife was pleased.
18 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Penny,
We're so pleased to hear that your visit was quick and efficient, and that our delivery team provided excellent service by setting up your new item and removing the old one. We're especially glad your wife was happy with everything!
CAS
Great service!
Great service, professional and courteous. Installed, setup washer and hauled old washer away. Highly recommended !!
17 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Sharon,
Thank you for your wonderful review! We're delighted to hear that our service was professional and courteous, and that the installation and removal of your washer were handled efficiently. We truly appreciate your recommendation and look forward to assisting you again in the future.
CAS
Rico miron handled setting me up with…
Rico miron handled setting me up with bosch microwave and dishwasher. Made the process easy. Delivery was right on time and Rico was friendly and knowledgable.
17 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Mike,
Thank you for your great review! We're glad Rico made the process easy and provided friendly, knowledgeable service while helping you with your Bosch microwave and dishwasher. We truly appreciate your business and look forward to serving you again. If your family or friends are shopping for appliances, we'd be grateful if you recommended CAS to them!
CAS
Seamless experience
Friendly, knowledgable service, great delivery!
Seamless…. Will definitely shop there again.
17 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi,
Thank you for your wonderful review! We're happy to hear you enjoyed our friendly service and smooth delivery experience. We truly appreciate your business and look forward to helping you again with your future appliance needs. Please feel free to recommend CAS to your family and friends!
CAS
your sales staff were excellent no…
your sales staff were excellent no further comment
necessary.
7 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Bert,
We are so pleased to hear that our sales staff provided you with an excellent experience. Thank you for taking the time to share your positive feedback with us!
CAS
Respuesta de Canadian Appliance Source - Barrie
Hi Anette,
Thank you for your kind review! We're delighted to hear that you found our team knowledgeable and appreciated our no-pressure approach. We truly value your business.
CAS
Great shopping experience
We had a great shopping experience with CAS. Our salesperson was Jason Lamoureux and we highly recommend him. We started looking months before our kitchen renovation and specific appliance changes were required. Jason would communicate promptly and work through the issue. As the company guarantees the lowest price, a sale started just before our delivery and Jason made sure we paid the lowest price. Delivery of all the appliances was smooth with no issues.
16 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Les,
Thank you for your wonderful review! We're thrilled to hear Jason provided attentive service and helped make your kitchen renovation appliance purchase a smooth experience. We truly appreciate your business and are glad our team could assist you in finding the right solutions. We look forward to serving you again, and we’d be grateful if you recommended CAS to your family and friends!
CAS
Overall great experience
Website was easy to find things. Price was great. Checkout was very straightforward. Arranging delivery was easy. Delivery guys were on time, fast, and professional. Overall great experience. Wouldn’t hesitate to use them again.
15 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Dan,
Thank you for your wonderful review! We're delighted to hear that your experience, from finding items on our website to the straightforward checkout and easy delivery, was so positive. We're especially pleased that our delivery team was on time, fast, and professional. We truly appreciate your business and look forward to serving you again.
CAS
We have used CAS twice now
We have used CAS twice now, in 2 different city’s. Service from start to finish has been great.
15 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi David,
Thank you for your continued support and for choosing CAS for your appliance needs! We're delighted to hear you've had great experiences with us in both locations. We truly appreciate your business, look forward to serving you again, and hope you'll continue recommending CAS to your family and friends.
CAS
Delivery was quick and freezer was…
Delivery was quick and freezer was exactly as expected.
15 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Gail,
We're so pleased to hear that your delivery was quick and that your new freezer met your expectations! We appreciate your positive feedback.
CAS
Sales person was considerate and did…
Sales person was considerate and did not try to over sell.
8 de julio de 2026
Respuesta de Canadian Appliance Source - Barrie
Hi Larry,
We are so glad to hear that our salesperson was considerate and provided you with a positive experience. We appreciate your feedback!
CAS
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.