Canadian Appliance Source - Regina Opiniones 

No issues from start to finish

We were very happy with the sales people and the choices of appliances in the show room.
Also the fact that I could receive my purchase within a week.
I wished they could have delivered my washer and dryer to my home. This would have made this purchase so much better for me.

Service was quick, direct and personal. Follow up via phone, email and text. Order and delivery happened seamlessly.

$500 cheaper than the big box competition on a 36” fridge freezer, and delivered 2 days later.

Our experience with our purchase has been excellent. The entire process is a model of professionalism and everything went smoothly. The delivery was on time and the communication was top notch. I will not hesitate to purchase another appliance from Mittal and CAS.

I went in to replace a washer, dryer and chest freezer. I had an idea what I wanted and a price range. Rami Mittal was very knowledgeable and efficient. I was in and out in very little time. When the appliances were delivered the washer was missing the hoses. I called Rami and he sent out a gift card to help cover the cost of hoses. It would have been more convenient to have everything with the washer but the solution to the problem was quickly rectified. I will shop here again. Thank you.

The salesperson was courteous; I knew which model I wanted and he didn’t try to sell me something else; he explained the cost along with the extended warranties and it was a smooth process to do the paperwork.

Love ability to do a deal through live chat. Answered my questions and had my appliance sitting in my home in 3 days.

Thank you for recommending great appliances

Excellent price. Advice. No nonsense approach. Delivery scheduling easy. Delivery and installation team excellent. Arrived on time. Very helpful.
I will buy again !

Incredibly disappointing experience. I had high hopes after receiving a recommendation from a friend to use CAS. I used the online chat to speak with Swati from the sales team who sold me on a specific machine as she said it was the only option that would stack with my current dryer and were told it was a “white glove” service. I sent photos to demonstrate the current stacking arrangement and no issues were raised. We paid an additional fee for next day service. When the delivery team came, they brought the new machine but refused to stack it with the previous dryer so instead the machines are now sitting side by side and would not hook up the dryer. Now we have an operational washing machine but a non operation dryer. I tried to contact swati that day and she did not pick up my call or reply to my voice mail or emails. For the next two days she did not reply to me. When I finally got a hold of her 3 days later she was very unhelpful and defensive and said it was our fault we did not have a proper stacking kit. This concern was never raised during our chat conversation even when I sent photos of how the machines were previously stacked. I requested that her team please come and at least hook up the dryer sitting beside the washing machine and she would not. I requested a copy of our chat transcript so I could escalate the concern with customer service and she would not provide it. We could have purchased a much more affordable machine to sit side by side. In the end we paid extra to be left with no stacked machines a non operational dryer. Incredibly disappointed and feeling like we were taken advantage of.

Sale was easy, the salesman gave us a better price than we could get elsewhere, and delivery date was much sooner than others as well. We have just received our pick up notice. Thank You

You were very friendly and helpful during the purchase of our gas range. But once it was INSTALLED, we found that it was defective….the oven did not work properly. When I emailed you to complain, you apologized and then promptly passed the buck to Whirlpool. They are giving us a hard time about the time between delivery and discovery of defect. You REALLY should warn purchasers of gas appliances to delay delivery until gas fitters are available for install in case there is a problem ! Ours was delivered May 26, and installed June 1. After trying to cook in the oven June 1 and June 2, we realized that there was definitely a problem with the temp not being hot enough !
I contacted you June 3, where I was referred directly to Whirlpool. They only have LIVE people to speak to Mon-Fri. So, I waited and initiated a live chat on June 5. I was disconnected unexpectedly while typing out our problem ! I eventually managed to reconnect, only to be re-directed back to the 1-800 # provided by you.
I had to go to school, so it was June 6 before I could try again to get through to Whirlpool…..not an easy task ! Their phone menu is TERRIBLE ! Once I got through to a live person, they arranged for a service tech to come on June 9. He arrived without all of his tools…..service call for an oven not coming up to temp, but no temp gauge to check. Really ?? We had to wait over the weekend and he came back June 12. He confirmed that there was indeed a defect with the oven and that it was probably the electronic motherboard. He called Whirlpool to request a replacement range. They said no. They said it was past 7 days since delivery, AND they said it was not considered “ damaged “, but it was “ malfunctioning “ , so it could be repaired !! Seriously ?? Why should we need to REPAIR a brand new range ?? They have now left us with a ( hopefully ) 7-10 day wait for a replacement motherboard. All they offered us was an upgrade to a 6 month extended warranty. This is all completely unacceptable and we are beyond furious !! We will never deal with CAS or Whirlpool again ! We have many friends / family in the market for new appliances in the near future and we will steer them in another direction as well.

Thank you for helping us find a replacement microwave. Your staff made the shopping experience positive. We felt no pressure to buy, but we’re well informed regarding choices. Staff were flexible and accommodating. Thank you.

Went to the store to research Bosch dishwasher. Price was good, but not in stock.
I was able to buy and pickup a unit using your chat online option and got a better deal.

Dealing on-line with Swati Kakkar on Sunday, May 21st was a real pleasure. She answered my questions thoroughly and we were able to make a deal right there. The electronic paperwork was timely and the real time delivery information was very helpful. The delivery was made within the time quoted and the delivery guys were very helpful.

Great stuff, good delivery.