Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Liked the games but withdrawals take too long. Once you request a withdrawal, you get an email saying it stays pending for 24-48 hours....4 days later I am still waiting for it to be processed and ap... Ver más

Valorada con 1 estrellas sobre 5

Update to my last review. Unfortunately they have now decided to stop me having any bonuses. Apparently they only like taking your money & not winning. I deposited & before I even got to my bonus mone... Ver más

Valorada con 4 estrellas sobre 5

I really don't get why there are so many negative reviews! I've played here for a few months now, they have an amazing slot selection, regular deposit match offers and the live help are generally very... Ver más

Valorada con 4 estrellas sobre 5

WELTKLASSE VIP! Ich bin ein Kunde mit Captain Spins seid ungefähr einem Jahr. Es gab Zeiten in denen ich total frustriert war über die Unmengen an Unterlagen die ich durchschicken musste. Wie auch im... Ver más

Información sobre la empresa

  1. Casino
  2. Agencia de apuestas
  3. Casa de apuestas
  4. Servicio de apuestas
  5. Casino o apuestas online

Información proporcionada por diversas fuentes externas

With over 100 games to play including Bingo, Slots, Table Games, Roulette and Blackjack. Captain Spins is one of the best Online Gaming sites


Información de contacto

Información importante

2,1

Malo

TrustScore: 2 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,1

Todas las opiniones

(72)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

2 weeks waiting for nothing.

I can also confirm that captin spins is a scam. Don't expect to see any money at all even if you are a verified player. 2 weeks of waiting for any kind of response or the money to be deposited however I heard absolutely nothing from them. when contacting them through live chat all you get is excuses and scripted responses especially when u mention withdrawal status. Just not on stay away guys. Your hard earned cash is better spent elsewhere.

27 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hi there

Hi there
Please utterly avoid those scams, thiefs and liars. They take your money from your account with a system very technical and smart of pending and rebounded payments.
My local bank from their side it's all fine.
So the broker instead pay your winnings takes them from.
Utter disgusting, well managed cyber crime. DONT PLAY ON CAPTAIN PISH SPIN platform. You won't see any money.

16 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay away from this site their just…

Stay away from this site their just scum they try to put me again in this stupid gambling life I registered with GameStop 2 years ago now after two yours they (captain spin) emailed me saying you have money in your account we try to process the payment but your bank is not accepting the payment
Then I send them my account and again they ask me to provide bank statements
Which I did after all of this they told me you don’t have money in your account
When I ask them why did you make me do all those things for no reason and they say I don’t know

6 de febrero de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

All netent games are lagging

All netent games are lagging, but the other games works just fine, got my money to my bank account 40 hours after the withdraw, kinda slow but atleast i got them. if the netent games would work as they should it would be a good casino

3 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Another mug who has deposited around…

Another mug who has deposited around £600. Emailed daily and no response. Got a call from an account manager who said he was available at any time. Cant phone or text as not within my contract terms. Avoid. Just wish I had of read these reviews first. Also be aware of Very Well casino same thing occurred.

24 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wont deposit my winnings

I won 200$ and have been trying to collect it for over 2 months!! I have sent my banking information as well as my bank statements 4 separate times and all they do is send my an email saying their team is working on it amd to wait, or I am asked for banking info again!!
When I go to live chat Im simply told to send another email it has been so frustrating and I am getting nowhere! Please dont waste your money on ths casino go on jackpotcity or rubyfortune both I have had no trouble with thoses ones. Captain Spins is an absolute Scam!!!!

18 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t ever use! Still owed withdrawal nearly 6 days later with no confirmation! Suspect fraud

I played for roughly 500 on slots, I’ve won 1019 euros and tried to withdraw the money. That’s where the problems have begun! I had to verify my identity which was very tough and then they said they couldn’t process my withdrawal due to my bank card. The same bank card they took the money from. They told me to withdraw the money in Bitcoin even though i told them it’s impossible.

I tried the chat, which is constantly closed and finally found a email to which they directed me to finance saying they couldn’t liaise with other internal departments. Emailed finance five times with no reply and customer service said I need to wait a further 36 hours for review! They said I cannot withdraw the full balance as they need to do it 500 then apply for the further withdrawal. It’s now been 5 days and customer service still can’t seem to process my withdrawal! I am seriously concerned this is fraud and am trying to find a governing body to investigate! If anyone knows of one regulating these guys please let me know

11 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trust the reviews folks

Trust the reviews folks , deposited £600 and only 2 features which were both bloody awful. Didn’t even get the chance to attempt there dodgy withdrawal process. AVOID

11 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

100% SCAMMERS🙈🙈🙈

SCAMMERS🙈🙈🙈 I have no words: Buffalo King slot-120 spins,the bonus never came🙈🙈🙈 What the feedback can I leave for this cesspool🙄🙄🙄

2 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Depuis le 21juin qu'il me doivent 400$…

Depuis le 21juin qu'il me doivent 400$ et il mon jamais payé encore ne jouer pas a se casino il ne paye pas quand tu gagné dangeureux j'ai parler au moins 10fois avec eu il me dise qu'il vont me payer et il me payer jamais jamais jouer a se casino dangeureux

29 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Don’t know why so many bad reviews but…

Don’t know why so many bad reviews but I’ve had a pleasant experience with Captain spin from depositing to withdrawal. Signed up on Wednesday and I guess I got electronically verified as no documents were requested from me as I received email today confirming my withdrawal has been processed. Great site, good selection of games so will continue to playing occasionally.

16 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

They removed 30$ from each amount won

They removed 30$ from each amount my mother used to win. She tried contacting them several times to ask what those are. They made her waste her time, she had to call her banking institution + the company that provides the e-payments, they each told her that Capitaine Spin was the problem. Since she struggles with writting due to less "education", I tried contacting them, asking them to answer her question: "What are those 30$ about and who takes them?". They never provided an answer, they kept telling me they cannot answer me even though I explained them to answer her directly. They kept telling me that she has to contact them even though she did it SEVERAL TIMES!! Waste of time and money. Worst customer service I have come to encounter. Don't give them your money, play elsewhere.

13 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

They have no problem receiving your…

They have no problem receiving your deposits but when you actually win, they keep making you wait. First I had to provided with documents, which I did, account was verified.
I asked to be deposited in my credit card which they said the bank rejected the deposit so they put it back in my account. I quickly withdraw through bank transfer. First withdraw was on May 20th and nothing. Its now June 1st and no answer. I am waiting on 6 different withdraws.
When I chat with the agent, the response is the same "We are aware of the current withdrawal(s) issue with the payment provider. We sincerely apologize for the delay as we actively work on a resolution, as soon as any further information is available, we will be in contact with you via email"
It sounds like a joke actually and please do not even bother contacting support by email because they will tell you "for security reasons, chat with an agent"
I have played many casinos and never had issues withdrawing my winnings. Should have never played on this one

1 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would rather drag my balls through a…

I would rather drag my balls through a mile of broken glass then play on this scamming casino.

Low RTP on games (bad choises, keeps also lagging). Online casino (also prohibited, and full with errors). I even did 2000 spins on a blue print game (low vol.) without any random feature or bonus.

And then the service (live chat), stupid... as.f.

24 de abril de 2021
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más