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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Liked the games but withdrawals take too long. Once you request a withdrawal, you get an email saying it stays pending for 24-48 hours....4 days later I am still waiting for it to be processed and ap... Ver más

Valorada con 1 estrellas sobre 5

Update to my last review. Unfortunately they have now decided to stop me having any bonuses. Apparently they only like taking your money & not winning. I deposited & before I even got to my bonus mone... Ver más

Valorada con 4 estrellas sobre 5

I really don't get why there are so many negative reviews! I've played here for a few months now, they have an amazing slot selection, regular deposit match offers and the live help are generally very... Ver más

Valorada con 4 estrellas sobre 5

WELTKLASSE VIP! Ich bin ein Kunde mit Captain Spins seid ungefähr einem Jahr. Es gab Zeiten in denen ich total frustriert war über die Unmengen an Unterlagen die ich durchschicken musste. Wie auch im... Ver más

Información sobre la empresa

  1. Casino
  2. Agencia de apuestas
  3. Casa de apuestas
  4. Servicio de apuestas
  5. Casino o apuestas online

Información proporcionada por diversas fuentes externas

With over 100 games to play including Bingo, Slots, Table Games, Roulette and Blackjack. Captain Spins is one of the best Online Gaming sites


Información de contacto

Información importante

2,1

Malo

TrustScore: 2 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(72)

3 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good support

I lost €500 very quickly, after contacting support, Jenny gave me a bonus and recommended a game that I won over €2000 on. I gave them all my details and doc and got my withdrawal in a couple hours.

I think the people complaining about documents need to understand that this is a legal requirement for the casino, not sure what they can do about it. I have the docs in a pack on my PC just for this.

1 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

More like a locked savings account than a casino!

After I had made the deposit they restricted my account but I didn’t realised this due to being sent an email about it. I deposited the funds and started playing.

Half way though a game I got a message saying you have reached your loss limit. Baring in mind I have only put £50 on, it’s not a huge sum.

I’m now stuck at a loss with no way to win my money back from these scam artists. Unless I wait 28days to play again!

A loss limit? I’m at a loss with the money that’s stuck in my account for 28days! What an absolute joke.

29 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst gambling site ever

This is by far the worst gambling site I have ever tried. I won $1000 a few weeks ago and still haven’t received my money. I talked to them about it and they basically told me to go “beep myself” kicked me off the site and refuse to pay me. They shouldn’t be able to get away with something like that but they did. Anyways I advise anyone who even thinks trying this site is a good idea that you stay away, go to playnow.com as it’s the best site I’ve ever tried! I have several friends on captain spins and now they are closing their accounts due to how I was treated.

25 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Last Tuesday I won 900 euros

Last Tuesday I won 900 euros. Today is Monday and I still don’t have my money. You can only chat with them and the all tell you different stories. Bottom line is I played a lot of online casinos and I never experienced this before. Please don’t play here they are not gonna pay you your winning money.

13 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Huge range of games from loads of providers, great site layout, best casino bonus offers I've seen anywhere, and zero issues verifying account and playing. I Highly recommend this site.

22 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bet on roulette it wins return stack i have proof aviod

Place bet on roulette and won only gave back my stack. Just aviod as this is digusting wont be using them no longer

So far so good
Good casino i have review many casinos the customer service is good

Just sent in doc for my pending withdrawal will update before i recommend to the gambling community lol

Update to follow regarding withdrawal

Games selection top

10 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Update to my last review

Update to my last review. Unfortunately they have now decided to stop me having any bonuses. Apparently they only like taking your money & not winning. I deposited & before I even got to my bonus money I won £100 & decided to withdraw. I can't risk losing that much. They now have banned me. Awful awful awful. Could understand if I used bonus cash but didn't. This was my own money. Disgraceful

6 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Documents needed in order to spend your deposit =`s a lot of hassle,AVOID

I signed up wanting to spend my hard earned cash , I registered my debit card and deposited...then at the last stage of deposit the site sends me an email saying they have frozen my account and that in order to play I must send documents ect Proof of Identity:
• Passport
• ID Card (both sides)
• Driver’s license (both sides)
Proof of Current Residential Address:
• The following documents are valid for proof of address: -
• Utility Bill (less than 3 months old)
• Credit/Debit Card Statement (less than 3 months old)
• Council Tax Statement (less than 12 months old)
I don't know if they took my money or not but to freeze my account after taking card details so I cannot find out is criminal in my eyes, they grab your details and possibly your money and then say you have to supply documents before you play.
Avoid this casino if you want hassle free gambling. No other site in the UK that I know off demands such documents in order to just play your own money, if you win then yes some smaller casinos will demand documents but only when you have won and tried to withdraw not to just play your own money.

31 de marzo de 2020
Opinión espontánea

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