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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Hi 👋 Customer Service sales/purchase experience was first class 👌 Unfortunately the product was less than I was expecting, The panel’s received/ delivered were “cover panels” and not “replacemen... Ver más

Valorada con 5 estrellas sobre 5

Spoke the person sound advice and great panels to work with Wish more companies were like this Highly recommended

Valorada con 5 estrellas sobre 5

Parts were as described. Coach builder said he could not have done the job without them. One part not available from their supplier so refunded me immediately. Hard parts to package securely but all... Ver más

Valorada con 2 estrellas sobre 5

Frustrating experience. Product shown as in stock on website, so ordered. Received phone call week later to say they couldn’t get it. What?!! One month and several unreturned phone calls to an answ... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de repuestos de carrocería de automóviles

Escrito por la empresa

We have over 20,000 aftermarket body panels for your crash repair, replacement and restoration needs. All our car parts come with a fast & reliable delivery service that can also be tracked via our courier service.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(369)

9 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Avoid like the plague!

Avoid like the plague!

Ordered volvo s40 panels on 31st August for a customer as we are a family run Business, Web site was showing stock and 2-3 day delivery. No parts delivered to date, very poor communication when I enquired about parts and requested a refund. Shivun has not been very helpful and told me anything but the truth, blame was passed to his own accounts department for not refunding my money, which I'm still waiting for and now having to take this matter further to retrieve my money. I've had to apologise to my customer for the very lack of service from this company who was quick enough to take my money and not delivery the goods. I will not be using this company again, this has to be the worst experience I've had in all my years of Trading.
Don't even respond to emails and it's unlikely that they answer the phone too.
Shocking customer services.

31 de agosto de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Part was not in stock as promised took…

Part was not in stock as promised took to long to supply and didn't even refund my next day delivery price. Paid a lot of money for this and could have got a lot cheaper elswhere. This is probably a cheap part with expensive price.

23 de agosto de 2023
Valorada con 4 estrellas sobre 5

Car parts

Rang me when they were unable to deliver and gave me new date.
Arrived as promised but was damaged in transit. Suggest the carrier takes more care.

14 de junio de 2023
Valorada con 5 estrellas sobre 5

Excellent service

It took seven weeks for my panels to arrive but at least I can look forward to getting my green Vauxhall Astra atlas e-drive back on the road after 23 months in storage !

30 de mayo de 2023
Valorada con 1 estrellas sobre 5

The website and ordering process was…

Edited: The company bent over backwards to sort out my issue and now i have my order. I dont blame Carbodypanels4U so much as DX couriers who failed to attempt delivery twice and returned the order to sender.

The website and ordering process was excellent but my order took far too long to be dispatched despite the items being in stock. Most frustrating was the delivery process where the courier claimed it to be able to deliver but there was someone at home all day. I still don't have my order as it is now on its way back to the seller. I emailed them but have yet to get a response.
I'll happily change my rating if my problem is resolved but right now I'm unimpressed.

24 de mayo de 2023
Valorada con 1 estrellas sobre 5

PLEASE AVOID!!

Where do I start!! Please AVOID!!!!! What’s a disaster of a company, take your money but you never receive your order and when you call they tell you lies and I had to call about 12 times and 4 months went past I finally got a refund but that was a struggle. I ordered a bonnet for my truck and was told it was sent out but never received it so called them and they said it had got lost?? So would send a other one and that never arrived after 3 weeks called again and they said I had to pay a extra £50 for better postage?? Which I had already paid £25 for postage so now a total of £75 for postage so they said they had sent a other one out but still didn’t receive it and said it had been damaged again??? So they said they would send a other one this is now the 4th one that was suppose to be sent out and still never received it. I called again and again and asked for a refund but was told they would call me back but never so I had to keep calling and calling to finally get my money back but this place it was joke and a disaster of a company. PLEASE AVOID!!!

11 de mayo de 2023
Opinión espontánea

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