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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Hi 👋 Customer Service sales/purchase experience was first class 👌 Unfortunately the product was less than I was expecting, The panel’s received/ delivered were “cover panels” and not “replacemen... Ver más

Valorada con 5 estrellas sobre 5

Spoke the person sound advice and great panels to work with Wish more companies were like this Highly recommended

Valorada con 5 estrellas sobre 5

Parts were as described. Coach builder said he could not have done the job without them. One part not available from their supplier so refunded me immediately. Hard parts to package securely but all... Ver más

Valorada con 2 estrellas sobre 5

Frustrating experience. Product shown as in stock on website, so ordered. Received phone call week later to say they couldn’t get it. What?!! One month and several unreturned phone calls to an answ... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de repuestos de carrocería de automóviles

Escrito por la empresa

We have over 20,000 aftermarket body panels for your crash repair, replacement and restoration needs. All our car parts come with a fast & reliable delivery service that can also be tracked via our courier service.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(369)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I ordered panels for a 350z

I ordered panels for a 350z, which given the car age aren't that easy to get. Unfortunately there was an issue with one of the panels which was noticed before it was dispatched. As a result it had to be ordered from the manufacterer, so there was some delay. However, the customer service was great and the entire situation was explained to me, with realistic timelines as to when I could expect the panels to arrive. All in all it was a good service and good value for money.

1 de marzo de 2023
Valorada con 5 estrellas sobre 5

Extremely efficient & knowledgeable

Staff were helpful and extremely knowledgable when I spoke to them on the telephone. The service from ordering the parts I needed to arriving at my home was very efficient and punctual. They couldn't have been more helpful.

4 de abril de 2023
Valorada con 3 estrellas sobre 5

help in transit

What i liked about , dealing with this company ,is if there is complication to resolve , they do make contact ,and problems sorted , great in this day and age 11

7 de marzo de 2023
Valorada con 1 estrellas sobre 5

Avoid like the plague!

Avoid like the plague!

I wish I'd read the previous reviews before ordering. Parts weren't ordered when they said they were (on more than one occasion), huge delays to our customer who the parts were for and our business as a whole. The customer service is atrocious. If you're lucky enough that they actually answer the phone to you, the owner just makes up what he thinks you want to hear, not the facts, which causes further issues. Communication is non-existent and as a business we have never known service like it.

21 de agosto de 2022
Valorada con 5 estrellas sobre 5

Above and beyond

Looked online to order a wheel arch , and got totally confused so I called them, man on the phone was an absolute diamond. He went beyond expectations. Sorted my part out and called me back twice to make sure I was happy before I purchased. Will definitely be ordering again.

14 de diciembre de 2022
Valorada con 4 estrellas sobre 5

Repair Panels for an older Ford

I needed an Off/Side Outer and Inner Sill for my Ford Granada MK3 Estate which had failed the MOT due to corrosion. I ordered these from Car Body Panels 4U via their website on the 6th October 2022.

I received a call from Customer Services the next day telling me that there was a two week delay in being able to supply the Inner Sill. I spoke to the bodyshop where the vehicle was in for repair and they said they would probably not need this so I went ahead and just confirmed the order for the Outer Sill.

This arrived a few days later, on the 12th October 2022 well protected against damage and is currently being fitted.

I was promised a refund in respect of the cost and VAT of the Inner Sill that was no longer required but this has not yet been received.

6 de octubre de 2022

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