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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Useless company Ordered paint changed my mind an hour later Sent 7 emails cancelling order got 1 email back only saying email received Then phoned 12 times automated reply each time The... Ver más

Valorada con 1 estrellas sobre 5

As far as I'm concerned this website is a Con, paint orderd over 3 weeks ago and no sign of it, kept ringing there customer support line no answer and no reply to my voice mails, emailed them twice an... Ver más

Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY! Placed an order for 2 x paint pots that did not arrive. Sent numerous emails asking for my money back but just kept getting ignored, apart from one about 2 weeks later telling... Ver más

Valorada con 1 estrellas sobre 5

Carpaintrepair.co.uk are clearly operating a low level scam/fraud and get away with it as the sums involved are individually very small but large enough in total to fund Florida holidays on a regular... Ver más

Información sobre la empresa

  1. Tienda de accesorios para automóviles
  2. también en la categoría
  3. Servicio de automóvil
  4. Servicio de limpieza completa de automóviles
  5. Taller de chapa y pintura
  6. Tienda de repuestos para automóviles

Información proporcionada por diversas fuentes externas

Car Paint Repair - Car Touch Up Paint - Body Paint Repair - Car Paint Chips - Car Paint Scratch


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(213)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had a good experience with Car paint repair

I had a good experience with this company despite the negative reviews. Place an order , supplied my Reg and paint code on Friday. Had a worldpay notification but no order confirmation from Carpaintrepair..I decided to wait the max 5 days delivery time, but on Wednesday morning the order turned up in Full with a copy invoice and instructions on how to apply..based on this I would order again from these people ..so 5 stars
Well done!

10 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Oh dear!

Oh dear! Me too. This appears to be a fraudulent operation. Phone calls are unanswered. Voicemail refers you to the web-based customer service that issues only an automated response that again is made to appear as if it comes from a female human. The promised response within 48 hours of course never happens.
After 6 emails and 4 voicemail messages I have given up.
My bank has been informed but disappointingly World pay FAQs takes you as far as saying contact the retailer - if only we could!
My bank is Scottish so let’s hope they do some internal investigations and put a stop to these shameless people.

8 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

If zero star was an option it would be…

If zero star was an option it would be that. Ordered paint they sent the wrong colour, it wasn’t even a close match. I contacted them over 20 times via email, phone no response just a message that they will get back in 48 hrs. DO NOT buy from this company.

6 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company posted package without…

This company posted package without paying postage. Had to go to the local post office and pay a further £3 to receive parcel. In total I had to pay £7.49 for a small package of touch up paint. Tried to get in touch with the company via land line and email to get a refund of the extra postage paid, but as has been reported before their customer service is non existent. You will be ignored if you have a problem. Please be aware of all this in before using this company!

5 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Took a while to arrive

Took a while to arrive, did try and phone also email to no avail. Arrived after 7 days of ordering. The paint was correct as well as instructions which were easy to follow. All in all excellent product and would highly recommend. A++++ product and service.

20 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Crooks

Crooks. They are just scammers. Ordered paint. They took money immediately. No paint arrives. They totally ignore emails and phone calls. She claims to be called Evelyn but criminals often use an Alias. I ordered from dealer. Arrived next day and cheaper. This lot are crooks, scammers and villains. I shall report to police.

11 de mayo de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Please read carefully as although my…

Please read carefully as although my experience was the same as others-late arrival of product/no answering phone, they did answer emails but this is not the main problem for me.
This one major issue could cost you more than you thought and this is why. The paint matched pretty well tbh but appeared very "thin". I was about to use the supplied clear coat but thought it looked very watery and smelt like paint thinners. I did a test off the car and the clear coat literally stripped the base coat. I bought paint and clear coat from another supplier and this was thicker and much more similar to the Halfords touch up paint most of us are used to I would assume. Only through experience I didn't "strip" the paint with the product supplied. The cutting compound is also very abrasive when trying to blend (G10?), Maybe not.
I feel this whole £19 episode has been a real learning point-trust Trustpilot reviews with this business. Go elsewhere-you would feel less ripped off.

7 de abril de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

They'd get a zero if it was possible.

They'd get a zero if it was possible.

Useless waste of time. Dont answer phone, and order as not materialised.

Only £15 but a small claim going in by end of next week if no order or refund.

AVOID AVOID AVOID AVOID AVOID AVOID

25 de marzo de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Paint arrived eventually. Bad customer service.

Ordered paint for my Ford Kuga on the 5/3/19. Delivered on the 22/3/19 so over their delivery time. They tell you to contact if not deliver in 10 days. Don't answer phone. Haven't replied to 3 emails so customer service is abysmal. Saying that the paint arrived and is a perfect match so all in all good.

23 de marzo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed an order beginning of February…

Placed an order beginning of February still waiting for my paint repair kit have sent three emails chasing my goods and left a message on the phone, not a happy customer will not use this company again.

20 de marzo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Honestly go elsewhere ..

Honestly go elsewhere ... their reviews DO reflect their service or should I say Lack Of Service.
They take the payment but up till now have not delivered or refunded.
They certainly do not reply to any communication .
Will contact bank for advice ... please listen to my advice ... DON'T TOUCH THEM.

14 de marzo de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

It Arrived !!

I have read many of the reviews on Trust Pilot in regard to this company after ordering my own car paint requirement. I must admit I was most alarmed at the reviews and felt that I also had been duped after sending the two e-mails requesting information as to when my paint would arrive. Apart from the phone calls and emails it was to no avail and I was about to contact my Bank today to discuss the next course of action and low and behold the paint arrived through my letter box. The paint seemed to be a match and although small bottles it seems adequate for the purpose. I must admit that I did mention in my email that I would be calling in to discuss my order, who knows ?

13 de marzo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Avoid, avoid, avoid, these are an awful company, they'll take your cash and your won't get your paint. I ordered some touch up paint 4 weeks ago and I've still not received my order. They don't answer emails.....keep your money and shop elsewhere.

11 de marzo de 2019
Opinión espontánea

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