I had called into the Andover store looking for a rug for my living room, But i couldn't make my mind up which one to buy, So on another visit to check if there was any new stock in i spoke to Lisa wh... Ver más
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Churchill Retail Park, Churchill Way, SP10 1RY Andover, Hampshire, GB
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I had called into the Andover store looking for a rug for my living room, But i couldn't make my mind up which one to buy, So on another visit to check if there was any new stock in i spoke to Lisa wh... Ver más
La empresa ha respondido
We were looking for a replacement carpet for the lounge, which was being paid for by our insurance company - Lisa was very helpful in recommending the best carpet / underlay, and she was determined to... Ver más
La empresa ha respondido
Lisa and Teresa a brilliant Duo, that helped us . They spend time even after the shop was closed so that we as customers had the best opportunity to choose the right carpet underlay and vinyl. Both of... Ver más
La empresa ha respondido
We were overly impressed with Simon, the sales assistant who dealt with our requirements, as he was very knowledgeable of the product and gave sound advice where required without being overbearing or... Ver más
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Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Churchill Retail Park, Churchill Way, SP10 1RY, Andover, Hampshire, Reino Unido
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Very good and attentive service, most helpful thank you.

Respuesta de Carpetright Limited - Andover
Easy to search for product, and easy to order, kept informed of order process.

Respuesta de Carpetright Limited - Andover
A very helpful lady called Lisa gave great customer service

Respuesta de Carpetright Limited - Andover
Manager showed keen interest to make sure our needs were addressed. Staff cheerful and helpful.

Respuesta de Carpetright Limited - Andover
Helpful in store
Professional survey
Pleasant and helpful sales person

Respuesta de Carpetright Limited - Andover
Lisa was very helpful, knowledgeable and friendly.
Fab experience

Respuesta de Carpetright Limited - Andover

Respuesta de Carpetright Limited - Andover
From choosing a carpet to fitting everything was handled in a helpful and efficient manner. Well done to everyone at the Andover branch.

Respuesta de Carpetright Limited - Andover
Quick and efficient measuring service and Lisa who booked everything in for me couldn’t be more helpful to get all the stock in and laid in time for our quick moving date

Respuesta de Carpetright Limited - Andover
Very helpful staff. Good information to help with the correct carpet for my stairs.

Respuesta de Carpetright Limited - Andover

Respuesta de Carpetright Limited - Andover
very easy to choose, and expertly guided by an experienced Sales Adviser; very honest in her opinion of what would be suitable for our needs.
Quoting process, order process, fitting and delivery was seamless. In fact the stock arrived earlier than expected and it was fitted over a weekend!

Respuesta de Carpetright Limited - Andover
Simon was very helpful. The young girl was very helpful too. They didn’t make me think that I was a pain to serve me. 10. Out of 10.Well done Andover.

Respuesta de Carpetright Limited - Andover
really quick turnaround for survey, fittings booked for a month later. Very happy with the service so far.

Respuesta de Carpetright Limited - Andover
The Sales Adviser at your Store was very helpful and today the Carpet Fitter was very good.

Respuesta de Carpetright Limited - Andover
The young girl that helped can’t remember her name was very helpful and did her best to to help within the budget we had

Respuesta de Carpetright Limited - Andover
Experience in Andover store when ordering was good. Person was helpful and we received an installation date we wanted. However, from that point, it went downhill.
The person who measured up got one of the rooms wrong. This meant we were left without a carpet in our lounge just before Christmas. They arranged for it to be sorted a week later but the fitter then had to rearrange that. It was eventually fitted
We also had bathroom vinyl laid plus the hallway and stairs done.
The hallway had a unsightly join. The stairs had a cut away piece which was glued on but came away when we hoovered it. The bathroom vinyl had a cut in it which the fitter tried to hide. The lounge had a ripple in it plus they did not level a step so we were left with a dip in the floor.
To put this right took huge effort on our part. A visit from the store manager where he agreed it was unacceptable and eventually, after chasing, most areas were put right.
However, we had to pay ourselves for the step to be levelled. And the hall carpet now had 2 joins where the fitter has tried to get away with it again.
We now cannot be bothered to keep on at a brand that obviously has no care for its customers once you have handed over your money.
Avoid at all costs.

Respuesta de Carpetright Limited - Andover
Nice carpet and good fitting, but it was delayed as the carpet was delivered to the wrong store!

Respuesta de Carpetright Limited - Andover

Respuesta de Carpetright Limited - Andover
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