Unit 2, Wallingford Road Retail Park, Wallingford Road, OX11 9BF Didcot, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service in the store and from the assessor who came out to measure up and make the final arrangements

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with the service provided by Ibby his knowledge was fantastic which made it very easy to purchase the right flooring for my self. I Would definitely recommend!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly, knowledgeable and helpful staff to help us chose the right carpets and a quick measurement appointment.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service by your staff member ibby was very helpful with difference in the carpet and we manged to find something I wanted to order

La empresa ha respondido


Información sobre la empresa

  1. Contratista de materiales para suelos
  2. Tienda de muebles para dormitorio
  3. Tienda de alfombras
  4. Tienda de pisos
  5. Tienda de muebles
  6. Diseñador de interiores

Escrito por la empresa

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Información de contacto

  • Unit 2, Wallingford Road Retail Park, Wallingford Road, OX11 9BF, Didcot, Oxfordshire, Reino Unido

4,3

Excelente

TrustScore: 4.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service in the store and from the assessor who came out to measure up and make the final arrangements

13 de marzo de 2024
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Ian,

Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Good customer service

Friendly, knowledgeable and helpful staff to help us chose the right carpets and a quick measurement appointment.

30 de diciembre de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Steve,

Pleased to hear how helpful and friendly the service was for you.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Very happy with the service provided by…

Very happy with the service provided by Ibby his knowledge was fantastic which made it very easy to purchase the right flooring for my self.

I Would definitely recommend!

1 de noviembre de 2022
Opinión espontánea
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Tom,

Really pleased to hear how happy you are with the service from Ibby.
Thank you for your review and recommendation.
Regards
Dean

Valorada con 1 estrellas sobre 5

Refuse to contact us to arrange delivery

We spent a fortune on carpets from Carpetright but were told it would definitely not be in stock until 11th November and delivery date for immediate delivery would be arranged on that day as long as we were happy to pay £30.00 cash. They then called on 3rd November to say the carpet was now already in warehouse. I hav ebeen trying ever since then to contact them to arrange a delivery date but despite six attempts at calling and leaving three voice messages they will not return call or arrange a date. If they refuse to talk to us we will not have the carpets delivered in time for the fitters despite three weeks' notice. Carpetright are very happy to take your money in advance but rest of service is appalling.

10 de noviembre de 2022
Opinión espontánea
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi,

I am sorry to hear about the experience you have had and lack of communication.
We will make sure you are contacted asap.
Regards
Dean

Valorada con 5 estrellas sobre 5

Great service by your stuff member ibby…

Great service by your staff member ibby was very helpful with difference in the carpet and we manged to find something I wanted to order

20 de octubre de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Joshua

Thanks so much for taking the time to leave your feedback, it is important to us and we use it to try and improve our services.

Kind regards
Dilan

Valorada con 3 estrellas sobre 5

No genuine interest in us just sales…

No genuine interest in us just sales patter .
Seemed distracted.

19 de octubre de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Mandy,

I am sorry to hear about the experience you have had in store.
We will make sure the service improves going forward.
Regards
Dean

Valorada con 5 estrellas sobre 5

I was served immediately

I was served immediately, by a well mannered young man. He was well informed, patient and polite.

23 de junio de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Elizabeth,

Very pleased to hear how quickly you were served and how polite and patent the salesman was for you.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Shanice was an amazing young girl

Shanice was an amazing young girl
Helped me choose carpet my £84 yr old brother in law could afford
Highly recommended

13 de mayo de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Barbara

Thank you for your feedback and recommendation, it's really appreciated.

Kind regards
Dilan

Valorada con 5 estrellas sobre 5

Excellent service in Didcot

I visited the branch in Didcot. The guy who served me I can’t remember his name now but he was excellent! Possibly Richmond? He made sure he communicated with me and even got the measuring done the same day! You have certainly gained a loyal customer until he’s there :)

11 de mayo de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Sanita,

Really pleased to hear about the excellent service you have had in store.
Thank you for your review.
Regards
Dean

Valorada con 4 estrellas sobre 5

Really helpful staff member

Really helpful staff member; made it a very easy experience

10 de mayo de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi,

Very pleased to hear how helpful the staff have been for you.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

The staff I dealt with in carpet right…

The staff I dealt with in carpet right were always pleasant helpful and informative if you had a query they always answered honestly I would thoroughly recommend them .

28 de enero de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Good afternoon

Thank you for your feedback and recommendation, it's really appreciated.

Kind regards
Dilan

Valorada con 4 estrellas sobre 5

Knew what I wanted and team were great

Knew what I wanted and team were great, very quick and easy and where happy for me to measure again and confirm on a phone call!

11 de enero de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Steve

Thanks so much for taking the time to leave your feedback, it is important to us and we use it to try and improve our services.

Kind regards
Dilan

Valorada con 5 estrellas sobre 5

Good clear info from the salesman who…

Good clear info from the salesman who was covering for illness with no pressure for extra's. Good price and extra discount always helps. Lets see whether it arrives on time!

3 de enero de 2022
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Chris,

Pleased to hear how clear the service was and the good price on your order.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

SERVICE FROM CARPETRITE

From the store service to the estimator coming to measure, the service was very courteous, friendly and professional.

30 de diciembre de 2021
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Mrs Stella Jeffery

Thank you very much for your feedback! I'm glad to hear that you were satisfied with your experience.

Kind regards
Dilan

Valorada con 5 estrellas sobre 5

Quality vinyl tiles

Happy with purchase and sales person pleasant and professional

23 de diciembre de 2021
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Debbie,

Very pleased to hear how pleasant and professional the service was.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Very easy process

Very easy process, helpful advice, measuring was quick and professional and not a long wait for fitting.

6 de noviembre de 2021
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Rebecca

That is great to hear, I am really pleased you were happy with our service. We will make sure your comments are given to our store colleagues and we look forward to seeing you again.

Kind regards
Dilan

Valorada con 5 estrellas sobre 5

Very professional

The person I saw on Saturday was very helpful and dealt with my enquiry promptly and in a friendly way. Sorry I don't know her name.

24 de octubre de 2021
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Patricia

That’s fantastic feedback! Thank you for taking the time to leave your comments.

Regards
Dilan

Valorada con 5 estrellas sobre 5

Excellent service from the team at…

Excellent service from the team at Carpetright Didcot. The staff couldn't have been better, professional with good customer service. Would certainly use again.

20 de octubre de 2021
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Heather,

Really pleased to hear about the excellent service you have had from the team in store.
We look forward to helping you again in the future.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

From outset

From outset, excellent advice re choosing carpets and vinyls. Friendly and knowledgeable staff, who actually want to help. Excellent communication on after sales.

19 de octubre de 2021
Logotipo de Carpetright Limited - Didcot

Respuesta de Carpetright Limited - Didcot

Hi Maria,

Really pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean

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