Riverway Retail Park, New Street, KA12 8AG Irvine, Strathclyde, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly and helpful but let me try the different mattresses without following me around. She explained the differences between the different types and which ones would suit me.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Was assisted by Fiona who was very knowledgable about all products and was happy with her advice in purchasing my flooring

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a carpet from the Store in Irvine and the sales girl (Fiona) was extremely helpful, happy to answer any questions, assist with carpet samples and also friendly and knowledgeable.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The assistant at carpetright Irvine was so helpful and gave us excellent service and advice. We really wouldn't shop anywhere else for all our flooring. Nowhere else takes the hassle of removing and d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Contratista de materiales para suelos
  2. Tienda de muebles para dormitorio
  3. Tienda de alfombras
  4. Tienda de pisos
  5. Tienda de muebles
  6. Diseñador de interiores

Escrito por la empresa

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Información de contacto

  • Riverway Retail Park, New Street, KA12 8AG, Irvine, Strathclyde, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Was assisted by Fiona who was very…

Was assisted by Fiona who was very knowledgable about all products and was happy with her advice in purchasing my flooring

16 de julio de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Elaine,

Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

I recently purchased a carpet from the…

I recently purchased a carpet from the Store in Irvine and the sales girl (Fiona) was extremely helpful, happy to answer any questions, assist with carpet samples and also friendly and knowledgeable.

9 de julio de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi,

Pleased to hear about the helpful and friendly service you have had from Fiona.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Very friendly and helpful but let me…

Very friendly and helpful but let me try the different mattresses without following me around. She explained the differences between the different types and which ones would suit me.

11 de julio de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Elaine,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

staff very helpful

staff very helpful

24 de junio de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Catherine,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Carpet purchase

Was welcomed right away. The member of staff was extremely knowledgeable. Room measured the next day and the carpet will be fitted within 2 weeks.

19 de junio de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Stuart,

Pleased to hear about the knowledgeable service you have had.
Thank you for your review.
Regards
Dean

Valorada con 2 estrellas sobre 5

Not impressed with service

Two separate charges added totalling £60 for what looks like the same thing, didn’t notice till got home…phoned but basically told well that’s it…tough.Someone phoned for fitting date then received emails with another 2 dates.
Not impressed won’t shop there again.

17 de mayo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi,
We are sorry to hear this, we will investigate this and have someone contact you as soon as possible
Regards,
Amalia

Valorada con 5 estrellas sobre 5

Great service from Carpet Right Irvinee…

When we went to carpet right in Irvine we met a salesman who was very professional and experienced. He took the time to explain the differences between different carpets and what their uses were best for. He showed us samples of the type and colour we wanted and we bought a lounge carpet. A staff member came to house and measured the lounge and the carpet will be delivered and fitted in two weeks. All the staff were very friendly and polite. I would recommend anyone wanting to buy a carpet to visit Carpet Right.

2 de mayo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi George,

Very pleased to hear about the professional service you have had and how friendly the team were for you.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Helpful staff

30 de abril de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Brian,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Valorada con 5 estrellas sobre 5

All aspects of the service was very…

All aspects of the service was very good. In store assistant was very helpful, including accommodating my needs for delivery. Carpet fitter did a great job leaving everything neat and tidy

29 de abril de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Elizabeth,

Pleased to hear about the good service you have had and the great job the fitter has done for you.
Thank you for your review.
Regards
Dean

Valorada con 4 estrellas sobre 5

Despite computers being down salesman…

Despite computers being down salesman kept us informed of the progress of our order. Fitter was courteous and quick and did a good job

28 de abril de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi William,

Pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean

Valorada con 4 estrellas sobre 5

Ok for carpets

On the whole a good experience. Store staff lovely, slightly pushy but we were going to be buying anyway so went along with guy serving us.

Two guys came out to measure. One a trainee and absolutely fine. The other needs a lesson in customer service - telling me how I was way out with my measurements when it was guy who served us who did a guesstimate, then he was irritated we had no internet for him to use. Why he thought a house that was totally empty and obviously being renovate would have it connected is beyond me. Wouldn’t use his phone hotspot so I had to hook him up to mine so I could get my carpets quoted and ordered.

The fitters were fab. Phoned me when they were on their way. We left them to it and they had the whole house fitted in no time at all and phoned us to come back. Job was great, very happy with the job.

On the whole a good experience.

30 de enero de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Sharon,

Pleased to hear about the good experience you have had and how lovely the team in store were for you.
Thank you for your feedback about the rest of the process.
Regards
Dean

Valorada con 5 estrellas sobre 5

We were looking for laminate flooring

We were looking for laminate flooring
went in to the Irvine store to have a look. We found the exact flooring and the sales advisor Fiona could not have been more help full.

5 de abril de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Lorraine,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Valorada con 5 estrellas sobre 5

Fiona sales assistant excellent very…

Fiona sales assistant excellent very helpful

1 de abril de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Margaret,

Pleased to hear about the helpful service you have had from Fiona.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Alec was a great help

Alec was a great help, his advice was appreciated.The fitters we’re also excellent, Thanks Alec

2 de abril de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Elena,

Pleased to hear about the helpful service you have had from Alec and the fitters.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

30 de marzo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi John,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Very helpful and service with a smile

Very helpful and service with a smile. Second time using Carpet right for beds, very professional. The lady that served us couldn't have been any nicer ☺

25 de marzo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Lorna,

Pleased to hear about the helpful service you have had from the sales lady.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff, once we had chosen our carpet the process was quick and efficient.
Hopefully the delivery and fitting will be the same.

18 de marzo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi William,

Pleased to hear about the friendly and knowledgeable service you have had.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Excellent customer service

15 de marzo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi,
Pleased to hear about the excellent customer service that you received from our team
Thank you for your review.
Regards,
Amalia

Valorada con 5 estrellas sobre 5

The staff were very helpful and…

The staff were very helpful and efficient.

11 de marzo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Tracy,

Pleased to hear about the helpful and efficient service you have had.
Thank you for your review.
Regards
Dean

Valorada con 5 estrellas sobre 5

Fiona was very helpful

Fiona was very helpful , informative and pleasant to talk to

11 de marzo de 2024
Logotipo de Carpetright Limited - Irvine

Respuesta de Carpetright Limited - Irvine

Hi Marion,

Pleased to hear about the helpful and informative service you have had from Fiona.
Thank you for your review.
Regards
Dean

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más