Caseface 

La valoración de esta empresa no está disponible debido a un incumplimiento de nuestras directrices.

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible service. They sent the wrong case. 3 weeks later and many emails to them, with NO response. Their online reporting isn't working either. Reporting to CCPC. Also Trust Pilot has suspended th... Ver más

Valorada con 5 estrellas sobre 5

Bit pricey compared to generic cases you'd find on Amazon, but you do get what you pay for. The materials feel like they'll last, protective padding around the corners is thicker than I expected. Usin... Ver más

Valorada con 1 estrellas sobre 5

Waiting two weeks, they say they are in Kilkenny, should have checked before hand but didn’t. The eircode is a farm,not a phone case business or anything else. Normally do better research befor... Ver más

Valorada con 5 estrellas sobre 5

The case arrived damaged on my first order, so I contacted support and they sent a replacement within five business days at no extra cost. The new one has been solid for two months now. Customer servi... Ver más


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Incumplimiento de directrices

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

My order was shipped within a few days…

My order was shipped within a few days and it was exactly what I had ordered.
I was worry after reading some of the reviews but my order was fulfilled in time and the item was as advertised.
I would have been more at ease if the company had replied to any of my emails or calls or if I had gotten at least a confirmation email about the purchase.

24 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing phone case

Amazing phone case! The design is exactly as pictured, and it fits my Samsung perfectly. Plus, the customer service was very helpful when I had questions. Great experience!

21 de mayo de 2024
Valorada con 1 estrellas sobre 5

Pixfab supplied non-existent company

I got in touch to cancel the order the day after I ordered it. I got a response from info+canned.response :

" Thank you for contacting us. We are experiencing a high volume of queries currently and will get back to you as soon as possible.

In the meantime, please visit our FAQ or delivery schedule where we answer the most commonly asked queries

CaseFace Support "

When it arrived I got in touch again to return it...multiple attempts. Never received another response. So no real customer service.

ALSO...the "crystal high quality" case I ordered arrived not as described. I received a cheap clear case that looked completely different, with the return address being: Pixfab Enterprises Limited, Unit 33, Albion Industrial Estate, Coventry, CV6 5PY

For those who don't know, Pixfab is one of the most popular phone case sellers on eBay, prices are much cheaper than what's sold on 'caseface'.

The image they used on their website seemed to be stolen from JETech's clear phone case sold on Amazon.

Everything about this website is fake. But don't worry, you can always do a chargeback with your bank.

3 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor Communinaction. No phone number.

I bought a cover and received the confirmation e-mail the day after. I got suspicious. I sent several e-mails, with no replies. The office where the address is advertised in ireland, doesn't exist. In 1 week, I received the cover.

15 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Faulty Case and cannot contact customer support

Purchased a phone cover from case face, then had an issue with NFC/wallet payments on my phone. Vodafone technician confirmed the case is blocking the NFC signal. Cannot reach customer service, the UK and Irish email address bounce, and the contact us page throws an error.

14 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

A scam

A scam with lots of bots providing 5 stars. The company doesn't exist based on the address given on their webpage and the inabilty to contact them. Do not purchase from this website

14 de mayo de 2024
Opinión espontánea

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