Castrads Opiniones 2180

Unprofessional and disappointing experience. I paid over $3,500 to have my 3 radiators sandblasted and powder coated by Castrads. When I received them back, They couldn’t be reconnected. The threaded valve spuds were painted over, making it impossible to get a proper seal. Castrads admitted this is part of their “standard process” if spuds aren’t removed—but any professional knows critical openings should be protected during blasting and coating. They did nothing to prevent damage and then told me to buy replacement parts instead. No accountability for their own mistakes. My radiators are now unusable unless I pay more to fix what they broke. Very disappointed. Would not recommend.

Fabulous customer service - no matter how many times I changed my mind they were lovely and quick with responses.

The product is beautiful !

Excellent custom service and the quality of the radiators is superb.

Communication was great throughout the whole buying experience, very helpful staff.Delivery smooth and pickup afterwards 100%

Psyched I found this company. I live in an early 1920’s condo with radiators and have struggled to keep them clean, and was thrilled to find this company sells a brush that can get in all the nooks and crannies. My allergies thank Castrads. The brush is so soft and high quality too- would recommend to anyone who has radiators in their house. Fast shipping as well.

The radiators were expensive but great quality and the customer service throughout was absolutely excellent. Radiators also arrived really well packaged - even my plumber was impressed!

whole process couldn't have been better, I was able to talk to sales and get good helpfull assistance

John is knowledgeable and helpful. The showroom is a must-see to understand what is possible in the world of steam architectural heating.

Such a great experience ordering radiator accessories. Castrads team ensured we got the products in the timeframe we needed them in. Product quality is outstanding!

The website was easy to use. Many options to choose from. Fast responses to email questions

I have bought a few valves and vents for homes that are being renovated; it is nice to buy such a quality built piece, and when I show it to the customer they love them.

Purchase was seamless...I bought something small and it was treated as large item...received quite fast and boxed nicely for the trip....Thanks

Excellent throughout the purchase and delivery

Love the quality of your brochure. Looks like a great product - will certainly get you to quote for rads after we move

good communication and delivered promptly

Promptly replied to my request.
Thank you!!

Items arrived in a timely fashion in good condition.

Excellent service, well packed and delivered so quickly

Love this company will buy a number of radiators for project in two years.

Combined 2 orders that were unable to be combined ordering online, that saved me on shipping. Also called to confirm that I ordered the correct size of vent valve ( I did not ). Very Helpful.