Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Ver más
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Consulta las opiniones de los clientes
I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Ver más
La empresa ha respondido
CBD movers are great. Two guys came and assisted me to move my stuff to my new house. On time. Very punctual. They take care of my stuff so well. Deassemble and assemble the furniture process was grea... Ver más
La empresa ha respondido
Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Información de contacto
Danaher Dr, South Morang, 3752, Melbourne, Australia
- 1300 223 668
- contact@cbdmovers.com.au
- www.cbdmovers.com.au
4,0
Muy bueno
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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The move went well
The move went well, I had a few boxes, a desk and a large chair. I’ve packed everything, the guys only carried and drive it. They were very efficient and managed to get everything done within the hour. Happy to recommend CBD movers to others as well!
9 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Eugene,
Many thanks for your amazing review and support. Feedback like yours inspires our team to continue delivering excellent service every day.
We are grateful you chose CBD Movers and are pleased we could provide you with a smooth and reliable moving experience.
We appreciate your trust and look forward to serving you again.
Warm wishes,
CBD Movers
Respuesta de CBDMovers
Dear Kellie Taubman,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
We had a fantastic experience with our…
We had a fantastic experience with our removalists. They made what could have been a stressful day so much easier. The team was friendly, professional, and took great care with our belongings throughout the move. Nothing was too much trouble, and they worked efficiently with a positive attitude from start to finish. We really appreciated all their hard work and would happily recommend them to anyone looking for reliable and genuinely nice guys to help with their move. Thank you!
4 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Kim Gentle,
Thank you so much for your excellent review!
We are truly grateful for your feedback and support. We take great pride in our work, and it’s wonderful to know that your experience reflected our commitment to quality service. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience.
Regards,
CBD Movers
Our experience was great
Our experience was great! Super friendly and helpful.
1 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Jas,
Thank you so much for your excellent review!
We are truly grateful for your feedback and support. We take great pride in our work, and it’s wonderful to know that your experience reflected our commitment to quality service. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience.
Regards,
CBD Movers
Respuesta de CBDMovers
Dear Emma Canning,
Many thanks for your amazing review and support. Feedback like yours inspires our team to continue delivering excellent service every day. We are grateful you chose CBD Movers and are pleased we could provide you with a smooth and reliable moving experience.
We appreciate your trust and look forward to serving you again.
Warm wishes,
CBD Movers
Happy with the service
Happy with the service, on time and affordable tariffs. Recommended.
5 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear George,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team. At CBD Movers, customer satisfaction is always our top priority, and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
Great service
Great service, very professional and very affordable. Would recomend them to evrryone
7 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Oranutania Bray,
Thank you for your generous feedback. We’re grateful for the opportunity to assist you and are delighted to know you were satisfied with our service.
Your support motivates our team to continue providing smooth, safe, and reliable moving experiences for all our customers.
Thank you again for choosing CBD Movers. We look forward to helping you again in the future.
Kind regards,
CBD Movers
The 2 young men were very polite
The 2 young men were very polite and did a great job.
Lots of stairs so not an easy one for moving furniture.
The office staff were also helpful
6 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Robyn O'Connor,
Thank you so much for your wonderful review and kind words.
We truly appreciate your feedback and are delighted to hear that you had a positive experience with our team. At CBD Movers, we take great pride in delivering safe, secure, and stress-free moving services, and it means a lot to know that we were able to meet your expectations.
Your support and trust motivate us to continue providing the highest level of service to all our customers.
Thank you once again for choosing CBD Movers. We look forward to assisting you again in the future.
Warm regards,
CBD Movers
Was really happy
Was really happy, they did a really good job and what to hire them again and ask for the same guys too- very hard working, they also helped
With a next day move because the removals from another company cancelled so we got cbd movers after trying other companies
1 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Patricia Ames,
Many thanks for your amazing review and support. Feedback like yours inspires our team to continue delivering excellent service every day. We are grateful you chose CBD Movers and are pleased we could provide you with a smooth and reliable moving experience.
We appreciate your trust and look forward to serving you again.
Warm wishes,
CBD Movers
Great service will definitely use…
Great service will definitely use again. Try to give the exact price next time rather than changing the price after invoice
5 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear May,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Respuesta de CBDMovers
Dear Buddy,
Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to our team.
We are pleased to know that we could assist with your move and provide a service you were happy with. Customers like you make our work even more rewarding, and we sincerely appreciate your trust in CBD Movers.
Thank you once again for choosing us. We look forward to helping you again whenever you need us.
Best regards,
CBD Movers
The two men were very good
The two men were very good , would recommend them.
30 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Michael,
Thank you very much for your valuable review!
Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.
Regards,
CBD Movers
Nor happy,
I booked a pick up for a 2:00 pm appointment and was assured that I would receive a courtesy call 30 minutes before arrival.
At 1:45 pm, I called the office to confirm everything was on schedule. At 1:30 pm, having still not received the promised call, I phoned again and was told the team was on their way. By 2:45 pm, no one had arrived, so I called a third time and was again told they were going to be there at 4:00 pm and would call me before arriving.
I received no update until around 4:45 pm, when I was told they were only 10 minutes away. They eventually arrived at approximately 5:52 pm, almost four hours after the scheduled appointment.
When I questioned why they hadn't honoured the agreed arrival time or provided the promised courtesy calls, the delay was blamed on the contractors. As a customer, I don't believe that's an acceptable excuse, as my booking was with the company.
Based on my experience, I cannot recommend this service. Communication was poor, the appointment was significantly delayed, and I felt my time was not respected. I would strongly advise anyone considering using this company to avoid paying a deposit until you are confident they will deliver the service as promised.
27 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Giuseppe Lo Piccolo,
We are sorry to hear that your moving experience did not meet your expectations. We pride ourselves on delivering reliable and professional service, and we are truly sorry that your recent experience did not reflect the standards we strive to maintain.
We genuinely appreciate you taking the time to bring this matter to our attention. Customer feedback is extremely important to us, as it helps us identify areas where we need to improve. Please be assured that your concerns have been taken seriously and shared with the relevant team for careful review and necessary action.
We understand how frustrating this situation must have been, and we deeply regret any stress or inconvenience caused. Our team is committed to improving our processes and ensuring a better experience moving forward.
Thank you for your patience, understanding, and valuable feedback. We truly value your trust and hope to have the opportunity to serve you better in the future.
Kind regards
CBD Movers
It was a great experience
It was a great experience, delivered well
23 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Aiden,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
If I could leave a zero star review I…
If I could leave a zero star review I would. Substandard, inexperienced Removalist. Damaged furniture, damaged garden and grass. The worst part was ‘customer service’ who called over 9 times demanding payment part way through the job. I said I would pay at the completion of the work, she said they would not offload furniture until paid! A terrible experience. Find another removal company I will NEVER use them again.
25 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Gem.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Unprofessional
This company attracts customers with very low initial quotes, but the actual experience is quite different.
On the day of the move, the process was unnecessarily slow, which directly increased the total cost given it’s time-based. The two removalists who arrived repeatedly complained about heavy items and tight access, rather than focusing on getting the job done efficiently. Meanwhile, the clock kept running and the bill continued to rise.
I was also told in advance that the team would come equipped with the necessary tools to disassemble furniture if required. However, they arrived without even basic tools like a screwdriver, forcing me to source tools myself.
More concerning was the damage caused during the move. My desk was damaged when one of the movers stepped on it. When I raised this on the spot, I was told to go to Bunnings myself to fix it, which is completely unacceptable.
I escalated the issue with the company expecting at least an apology and some accountability, but instead received excuses and no willingness to take responsibility.
Overall, very poor service and a frustrating experience from start to finish. I would not recommend this company.
Rating: 0/10 – buyer beware.
17 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Mark Barbuto.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Respuesta de CBDMovers
Dear Toby,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Respuesta de CBDMovers
Dear customer,
We sincerely appreciate your fantastic 5-star review. Thank you for taking the time to share your experience with us. Knowing that you were satisfied with our service brings great encouragement to our entire team and motivates us to continue delivering outstanding results.
Thank you once again for your support. We hope to assist you again soon.
Warm regards,
CBD Movers
Excellent service fast and efficient…
Excellent service fast and efficient would recommend their service
22 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Hello Paul Cook,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Very happy with service
Very happy with service, very fast and efficient and great price for moving a 4 bedroom home. Very professional Highly recommend and would use this company again. Thankyou
19 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Kellie Ashton,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
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