Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Ver más
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Consulta las opiniones de los clientes
I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Ver más
La empresa ha respondido
CBD movers are great. Two guys came and assisted me to move my stuff to my new house. On time. Very punctual. They take care of my stuff so well. Deassemble and assemble the furniture process was grea... Ver más
La empresa ha respondido
Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... Ver más
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Información sobre la empresa
Escrito por la empresa
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Información de contacto
Danaher Dr, South Morang, 3752, Melbourne, Australia
- 1300 223 668
- contact@cbdmovers.com.au
- www.cbdmovers.com.au
4,0
Muy bueno
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 98% de las opiniones negativas
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Arrived on or close to time
Arrived on or close to time. Was collected and delivered in a very smooth manner even when an additional stop was required.
My only concern was the following day I received 3 calls even when I advised I was unable to talk as entering an event.
The removal guys great the follow up left something to be desired.
18 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Caroline,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
very small 4 tonne van, never seen one that tiny. more like a 2 tonne van
After waiting until 3 pm I called CBD movers, For a booking that was scheduled at 2 pm, the truck that arrived at 10 am as scheduled originally needed to recruit another truck at double the price and 2 extra men. As truck was tiny and the men didn't fancy lifting heavy stuff like couches and fridges. Within approximately five minutes of being informed that the removalists would not be returning, as the place was unhygienic and smelly. I sent the company current photographs of the property. In response, I was told that I had "obviously cleaned up" since the removalists had attended. This allegation was incorrect. The only changes made were the removal of two empty soft drink bottles and an empty coffee cup from the coffee table. No other cleaning or tidying was undertaken.
Despite maintaining that the property was allegedly unsuitable, the company then offered to complete the move on the following Sunday using a larger truck. However, this revised booking was quoted at approximately double the original rate for the first hour. This further undermines the company's claim that the condition of the property was the reason for refusing to complete the original booking. If the property was genuinely considered unhygienic or unsafe for their staff, it is difficult to understand why the company would subsequently offer to undertake the same job at a significantly higher cost. CBD movers keep deposit for turning up regardless even though they weren't capable of forfiling the contract due to heavy lifting, (sidenote) ( however, 2 men moved us into current house) so twisted the narrative to corporate, zoomed in on some cat food on a plate and dog bowl with dry bits, made excuses as neither men were ready to move furniture. I have a plan A now and will use them as a plan B given they have a $65 deposit, they won't refund, hoping the new plan A will actual surface, as seems this is a plan B at best.
The reply below is just rubbish, maybe it wasn't us because we cant match the booking, how many similar jobs as described happened today. Oh by the way, the driver also reported that he had to make up the story 2 vans and four men would be there @ 2 pm because I was holding them there, By showing them what needed moving.? hard to trust any movers after this experience.
19 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Smash Repairs.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Very efficient and Professtional
3 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Natalie,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
They were fast and on time
They were fast and on time. Polite movers
13 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear jo,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team. At CBD Movers, customer satisfaction is always our top priority, and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
The move was seamless the 2 men moving…
The move was seamless the 2 men moving took great care of my things and did it efficiently
15 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Jenny Koudounis,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Great job
Great effort from the two gentleman who helped me move. Took a lot of stress out of it
13 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Michelle Pacey,
Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to our team. We are pleased to know that we could assist with your move and provide a service you were happy with. Customers like you make our work even more rewarding, and we sincerely appreciate your trust in CBD Movers.
Thank you once again for choosing us. We look forward to helping you again whenever you need us.
Best regards,
CBD Movers
I wish I could give them less than one…
I wish I could give them less than one star. I was attempting to contact two men and a truck (a different moving company), and this CBD movers have a predatory homepage that makes it look like that is who I was contacting. What I was actually getting was a call center for CBD movers. While the initial call was on the surface polite enough, I forced her to send me a quote, because I couldn't hear her very well. She then tried to pressure me to accept their offer on the spot, but I declined. When they contacted us the next day to lock in the deal, at the end of the call they tried to sneak in 150 dollars worth of extra fees. We did not accept their offer. Do not use CBD movers, they try to underqoute you, and they will get you in the end with extra fees. They will probably reply to this review with "sorry that wasn't us", but I have the quotes with their names on. CBD movers suck!
16 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We really apologize for the inconvenience caused to you. However, we were unable to locate any Quote Id associated with the name “Maia Olsen.”
The quote Id is for another company, and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you have any concerns, kindly request that you share your quote Id along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Very efficient and fast
Two well mannered and friendly men, were very efficient and conscious of time frame to help us us keep costs down.
7 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Kerry Yuksek,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Respuesta de CBDMovers
Dear Lucinda Staniland,
We sincerely appreciate your thoughtful review and kind support. It was a pleasure assisting you with your move. Knowing that our service met your expectations means a great deal to us. Thank you for placing your trust in CBD Movers.
We hope to serve you again whenever you need reliable moving assistance.
Best regards,
CBD Movers
Respuesta de CBDMovers
Dear L H Peacock,
We greatly appreciate your wonderful feedback!
Knowing that you had a positive experience with our team is incredibly rewarding. We take pride in providing reliable and professional service, and your review reassures us that our efforts are making a difference. Thank you once again for your support.
Regards,
CBD Movers
Turned up on time
Turned up on time, worked hard and got the job done
10 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Hello Dave N,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Worst movers I've ever come across
Worst movers I've ever come across. I work in housing and facilitate clients moving into homes. I booked CBD movers (yes, it was definitely this moving company) last week to assist a vulnerable client who has been very upset by this experience.
My experience with CBD was shockingly bad.
They were comedically slow, carrying one box at a time when they could have stacked them. They didn't have the right equipment with just one hand trolley between them. The truck was tiny. They were rude to my clients, and they took 3 hours to do a 1.5 hr job and didn't finish it!! so my clients couldn't move into their new home and they had eaten up my entire budget for movers. They are by far the most dodgy, expensive, under-equipped, inexperienced movers in Melbourne to the point of being a scam. Also, I've communicated with them over 5 times to invoice by email for my org to pay and they keep sending a link to my phone, not the same thing.
4 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Nikka Write.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
terrible experience didn’t do the job
terrible experience didn’t do the job
9 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “marley howe.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Driver was very friendly
Driver was very friendly; I liked his friendly manner and the care and attention he gave to my furniture. the off sider I was unsure of as I don't think he could understand English or read English, I had a box labeled "this way up only" and he on reaching the box immediately turned it on its side, I had to grab the box and right it and then pick it up and put it in my vehicle for safty.
27 de mayo de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Janine Hill”.
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
The experience was exceptional
The experience was exceptional , the CBD movers performed admirably . I highly recommended them and the staff are extremely helpful.
30 de mayo de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Wakesa,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team.
At CBD Movers, customer satisfaction is always our top priority and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
Quick and easy move
Quick and easy move
Very smooth was done in a hour
Very happy
2 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Esther Durrant,
Thank you for your excellent feedback!
We truly value your support and are happy to know that your experience with us was a positive one. Our team is dedicated to providing outstanding service, and your review inspires us to keep delivering our best every day.
Regards,
CBD Movers
The guys did a great job
The guys did a great job. Would highly recommend and would definitely use again. Made the whole moving process very easy
2 de junio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Vanessa Hoterini,
Thank you so much for sharing your positive feedback!
It’s always encouraging to hear from satisfied customers. We are proud of the service we provide, and your review is greatly appreciated by our entire team. Thank you for taking the time to recommend us.
Regards,
CBD Movers
Never use CBD movers again
Never use CBD movers again. Quoted for 4 men for a heavy item and then proceeded to disassemble and antique item without asking . Then they had the audacity to charge me for the additional men even though they weren't needed. The antique will never be the same . They owe me $600. Don't risk your precious items.
29 de mayo de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Customer,
We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “SJS.”
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.
If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.
Kind regards,
CBD Movers
Thank you
Thank you for the prompt and efficient service. Even though it was a small job moving furniture from one room to another, it was carried out with efficiency and care.
29 de mayo de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Penny,
Thank you for taking the time to review our services.
Our team is committed to maintaining the highest level of professionalism and delivering excellent service every time. We truly appreciate your kind rating, continued support, loyalty, and recommendation.
We look forward to the opportunity to assist you again in the future.
Best regards,
CBD Movers
Excellent and prompt service!
23 de mayo de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Chris Van vliet,
Thank you for your generous feedback. We’re grateful for the opportunity to assist you and are delighted to know you were satisfied with our service.
Your support motivates our team to continue providing smooth, safe, and reliable moving experiences for all our customers.
Thank you again for choosing CBD Movers. We look forward to helping you again in the future.
Kind regards,
CBD Movers
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