Chancellors - Chancellors New Homes Opiniones 

38
TrustScore: 4.5 sobre 5

4,7

Station Square, One, RG12 1QB Bracknell, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Olivia Hesson was super friendly and very helpful! She returned my call for my property manager from the day before and emailed the landlord within minutes of our call. She then had a confirmation for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shannon Townley-Taylor, who take over to support managing my flat in Oxford not long ago. She is always responding my requests very quickly and efficiently. Also, she has been very helpful to go ex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lauren Clancy has really great customer service . She rang me to arrange a yearly service and was friendly , knowledgeable, very engaging and reliable. I wish more people were like Lauren when deal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simona delt with my property query very efficiently over one phone call as was able to provide a solution without causing any delays. Very happy with the service provided.

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • Station Square, One, RG12 1QB, Bracknell, Reino Unido

  • 01344 408057

4,7

Excelente

TrustScore: 4.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(38)

1570 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Olivia Hesson - efficient and friendly

Olivia Hesson was super friendly and very helpful! She returned my call for my property manager from the day before and emailed the landlord within minutes of our call. She then had a confirmation for me within the hour and answered further questions very quickly. Grateful for her efficiency.

10 de abril de 2026
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Respuesta de Chancellors - Chancellors New Homes

We appreciate you sharing your positive experience! We're so glad to hear that our team member was friendly and helpful. Thank you for your feedback, we are happy to know we provided efficient service.

Valorada con 5 estrellas sobre 5

Great experience

I had a great experience with Chancellors in finding a new tenant for my property. The whole process was smooth and professional from start to finish.
I would especially like to thank Katie Adams and Orianne Tewodros for their excellent communication, support, and responsiveness throughout. They were quite supportive especially when I had difficulties with a company in obtaining a satisfactory EICR. They kept me well informed at every stage and were always happy to help with any questions, which made the process completely stress-free.
I really appreciate their dedication and professionalism and would highly recommend Chancellors to anyone looking for a reliable and supportive letting agent.

9 de febrero de 2026
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Respuesta de Chancellors - Chancellors New Homes

We're happy to hear that you had a great experience finding a new tenant. We appreciate your kind words and are so glad the process was smooth and professional for you. We are grateful for your recognition of our team's communication, support, and responsiveness, especially with the EICR. Thank you for recommending us!

Valorada con 5 estrellas sobre 5

Hollie is excellent

Hollie C supported us with a claim against previous tenants. She was outstanding, going above and beyond in the collation of extensive evidence to ensure DRS had as much information as possible. Thoroughly recommend following the DRS route if necessary.

This was a great improvement on previous interactions with Chancellors Head Office, thank you.

14 de enero de 2026
Opinión espontánea
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Respuesta de Chancellors - Chancellors New Homes

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Very helpful and I was more than happy…

Very helpful and I was more than happy with the good service that we received.

8 de mayo de 2025
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Respuesta de Chancellors - Chancellors New Homes

We're thrilled to hear you had a positive experience with our service. We appreciate your kind words and are glad we could help.

Valorada con 5 estrellas sobre 5

Resolved my query asap

Simona delt with my property query very efficiently over one phone call as was able to provide a solution without causing any delays. Very happy with the service provided.

1 de abril de 2025
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Respuesta de Chancellors - Chancellors New Homes

Thank you for your kind words. We're delighted to hear that you found our team member to be efficient and helpful in resolving your property query. We strive to provide our customers with the best possible service and we appreciate you taking the time to share your positive feedback.

Valorada con 5 estrellas sobre 5

Lauren Clancy has really great customer…

Lauren Clancy has really great customer service . She rang me to arrange a yearly service and was friendly , knowledgeable, very engaging and reliable. I wish more people were like Lauren when dealing with customers and tenants. It really does make a difference.

11 de octubre de 2024
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Respuesta de Chancellors - Chancellors New Homes

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Grace Curry

I as a landlord want to express few kind words specially to Grace Curry in Head Office that since she started working in Chancellors; her support, advice and guidance throughout have always been first class without any doubt. She has delivered in a courteous and friendly way as always. It’s great news that she took over the roles and responsibilities as the Property Management within a very short time which is a great achievement and this is without any doubt due to her excellent service, work ethic, ideas. Her suggestions are always above and beyond that a client normally expects from the Property Manager. I cannot thank Grace Curry in Head Office enough for her professionalism, great communication and understanding in her area of responsibilities. Grace Curry is very polite, practical individual and does everything she says she would in a timely manner. I am really blessed and fortunate enough to have Grace Curry as the Property Manager. I wish for her bright future ahead that Grace Curry has full bags of knowledge in Property Management.

30 de agosto de 2024
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Respuesta de Chancellors - Chancellors New Homes

Thank you for this fantastic review!

Valorada con 1 estrellas sobre 5

Absolute sit show from start to finish

Absolute sit show from start to finish. When looking for a new property I specifically avoided chancellors properties.

There is no communication between them, you get emails from 20 different people and repeat yourself ad nauseaum. They are very quick to chase money but very slow to do anything else. If you send an email on Monday morning you'll get a reply around 4pm on Friday so they don't have to deal with it.

Terms agreed with letting agent were not reflected in the contract. Do not trust them, read your contract. They will try enforce a two month notice period, and bump your rent every year.

20 de julio de 2023
Opinión espontánea
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Respuesta de Chancellors - Chancellors New Homes

Hi Darren, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Valorada con 5 estrellas sobre 5

Shannon Townley-Taylor

Shannon Townley-Taylor, who take over to support managing my flat in Oxford not long ago. She is always responding my requests very quickly and efficiently.
Also, she has been very helpful to go extra step to support my tenant to looking for new place to make sure I can meet my flat sale’s exchange date smoothly! I am very satisfied with her services.
Thank you Shannon 😊

19 de abril de 2023
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Respuesta de Chancellors - Chancellors New Homes

Thank you for leaving us this great review Mrs He, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Molly your customer service is…

Molly your customer service is Excellent! Your so friendly, polite and helpful! I appreciate your help and advice. Dealing with a letting agency like Chancellors, was so comforting.

27 de septiembre de 2022
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Respuesta de Chancellors - Chancellors New Homes

Hi Lauren, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

PROFESSIONAL, DILIGENT & COMMITTED

Evaluation : Jasmine Kimani, Property Manager
London Property Management-
PROPERTY - 11 AROSA
Jasmine is very professional in her approach. Keeps us well informed and she is very diligent in her work. We wish her the very best in her future endeavors.
Best wishes, Massoud & Nasrin

16 de agosto de 2022
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Respuesta de Chancellors - Chancellors New Homes

Hi Mr Shaheem, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Quite happy with the service provided

Quite happy with the service provided, kept me informed at every step and great advice at every stage by Amelia, Felicity & Scarlett. I would happily recommend and use Chancellors going forward too.

27 de junio de 2022
Valorada con 5 estrellas sobre 5

I am so lucky that Emilia was the one…

I am so lucky that Emilia was the one contacting me when I first looked for a rental place for settling in the UK. She helped me to look for various properties based on my preference. However, I was way too early looking for one ahead of my arrival time, so most landlords would not consider my applications.

Emilia then assured me that she will look for others for me when the time is getting closer to my arrival time. I was so surprised that she did remember me after a long while. As she promised, she sourced couple ones for me immediately and finally I found the one I was interested.

As I was new to the rental application process in the UK, she guided me step by step and provided my profile to the landlord promptly.

I highly recommend her to anyone who looks for a place to rent in the area, she is nice and helpful in all aspects!

14 de junio de 2022
Valorada con 5 estrellas sobre 5

Scarlett from the Bracknell office gave…

Scarlett from the Bracknell office gave us excellent experience with chancellors.
We had problems but she always solved them and without her we could not even move in for almost one mor week.

There were problems with the property independent from the Bracknell office but those in a different review.

I just like to praise and thank once again to Scarlett and the office

14 de junio de 2022
Valorada con 5 estrellas sobre 5

Review of Chancellors letting service

This review is in regard to the service provided by Chancellors in completing our new Tenancy Agreement. Everyone involved was very helpful and pleasant, and we were kept informed about progress at all times. It was easy to sign the agreement on line and to download and print copies of the electrical and gas certificates. When the occasion arise,s we will use Chancellors again for future tenancy agreements.

28 de marzo de 2022

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