Chancellors - Lightwater Opiniones 

261
TrustScore: 4.5 sobre 5

4,5

76 Guildford Road, GU18 5ST Lightwater, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chancellors estate agents are so much more professional compared to the other ones I’ve dealt with recently. They make it easy for you, especially as a first time buyer. They are polite, friendly and... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated. Even though we did not purchase through Chanc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • 76 Guildford Road, GU18 5ST, Lightwater, Reino Unido

  • 01276 473205

4,5

Excelente

TrustScore: 4.5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(261)

1571 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

We have had a very positive experience…

We have had a very positive experience with the Estate Agent (Chancellors in Lightwater) in the marketing of our property. From the very first time that we walked into their Lightwater office we felt comfortable that we had chosen the right Estate Agent to sell our property. We were very impressed by the quickness of the whole process of getting the Estate Agent round to look at our property, the marketing photos taken and then onto the Property Market. Once actually on the market the viewings came very quickly and then an offer that we accepted. The communications and advice that we received from Chancellors was also very good throughout the process, this is also assisted by their 'My Chancellors' online system which you can also check for updates and feedback received from the viewings of the potential buyers. The overall experience has been really good and we have been very impressed by the professionalism shown by the staff at Chancellors.

30 de junio de 2022
Valorada con 5 estrellas sobre 5

Cameron Rankin

Our contact with Cameron only started recently, however we have found him very polite and easy to deal with, hence the 5 stars.

Sally and Chris Walker

7 de junio de 2022
Valorada con 5 estrellas sobre 5

Tania has been great!

Tania has been great so far. In contact all the time to keep me up to date. We are early doors on the buying process, but so far everything has been great!

24 de mayo de 2022
Valorada con 5 estrellas sobre 5

Cameron was really helpful from the…

Cameron was really helpful from the start, he answered all our questions and provided everything we asked. He was friendly, efficient, non-pushy and he provided great communication. We are really pleased to have found our new home with Cameron's help.

18 de mayo de 2022
Valorada con 5 estrellas sobre 5

A good professional team

Recently viewed an apartment with Chancellors of Lightwater. Everything went very smoothly from the viewing to having the offer accepted. The viewing was a very relaxed but professional, the follow on team seem to have a very good system for the purchase.

1 de abril de 2022
Valorada con 2 estrellas sobre 5

Buyer enquiry

We enquired a property we were very interested in, so made contact with the Lightwater office and were told they were only carrying out an open day on the Thursday of that week and that we were not able to view on Saturday (my wife and I work Mon to Friday 9-5). I was advised that they would be in contact should the house still be available, however, we didn’t hear anything back and we had to chase them to ask if the property was still available and if we could view it. They came back and said yes the house is still for sale and no we can’t look at it on Saturday because they have an open day on another property - surely they have additional agents who can show potential buyers around more than one property, especially over a weekend when most people are available?

This is very frustrating and if I were the client selling my house through this agent, I would be very unhappy with this type of service and “selling” of my property.

On the back of this appalling service, we have lost interest on the house we were interested in and will not be making any further enquiries through Chancellors.

8 de marzo de 2022
Opinión espontánea
Logotipo de Chancellors - Lightwater

Respuesta de Chancellors - Lightwater

Hi LKS, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk with the details? Many thanks.

Valorada con 5 estrellas sobre 5

Super professional & great communication

We’ve just purchased via Chancellors Lightwater and would highly recommend them.

Ieuan Denman in particular has been brilliant to work with! He’s been super collaborative, with communication being on point throughout, and has helped ensure the housing buying process has been really smooth. Thank you Ieuan for everything!

10 de febrero de 2022
Valorada con 5 estrellas sobre 5

Brilliant as always !

As always we have found the service at Chancellors Lightwater brilliant and we could not ask for more from them.

This is the second time we have used them as we bought our first house via them 4 years ago and now we are selling and buying which is a bit more stressful but Chancellors have been there guide us perfectly.

They are excellent with their communication, punctuality, knowledge and advice.

We will not hesitate to use them again and special thanks to Holly (again) and Matt who we have been dealing with first hand- thanks guys !

1 de febrero de 2022
Valorada con 5 estrellas sobre 5

Everyone we have dealt with at…

Everyone we have dealt with at Chancellors in Lightwater have been professional and friendly. They provided us with excellent advice and Holly in particular spent a lot of time with us answering all our questions. We got the impression that they were working hard on our behalf and their communication with us was always very good. Overall a good experience. Thank you.

29 de enero de 2022

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