Chancellors - Richmond Opiniones 

538
TrustScore: 4.5 sobre 5

4,5

23 The Quadrant, TW9 1BP Richmond, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment of our first conversation, with Aslam in the Richmond office, to completing our tenancy agreement the attention to detail and service from the whole office team has been first rate. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Isaac Bingley at the Richmond office was a real pleasure to deal with throughout the flat sale process. He was professional, approachable, and always kept me updated, which made everything feel much l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chancellors have been managing my flat in Richmond upon Thames for a long time and very well. However , Saffron is particularly knowledgeable and efficient and provides the answers even when under p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Andrew was great and his team were superb creating multiple offers giving me many options. Eventually went with Louise’s tenant over Jack’s but both did an amazingly job. What a fa... Ver más


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

538 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(538)

1571 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chancellors Richmond Lettings Team

Andrew Jourdain, and his excellent Lettings team in Richmond, have provided me with another year of excellent service! I have received seven high quality offers on my flat within three days and secured a great new tenant. I can’t recommend them highly enough!

19 de enero de 2024
Valorada con 1 estrellas sobre 5

Dishonest / unprofessional

I recently finished a tenancy where chancellors were the letting agent not the landlord. Chancellors were unprofessional when trying to organise other potential future tenants to view the flat I was leasing. I agreed on a time for chancellors to come show people the flat to which I cleaned and organised my apartment. The letting agent never showed up to the organised date and time and did not give me any courtesy notice that they would not be coming.

Now chancellors are ignoring my request for the security deposit to be returned even after my landlord confirmed that they did not want any deductions from my security deposit.

Do better Chancellors Richmond. Don’t be scummy

30 de diciembre de 2023
Opinión espontánea
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Hello Patrick, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Richmond branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Valorada con 5 estrellas sobre 5

Amazing experience

I deal with a lot of agents and Louise was without a doubt the best! She is so thorough and you can tell she really cares about what she does. Cannot recommend enough!

9 de enero de 2024
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Renewal of property lease

Miira, did a great job in renewing the lease on the property.
Efficient, professional and helpful. Clearly a competent
person

22 de diciembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Sam has been exceptionally helpful and…

Sam has been exceptionally helpful and friendly, making the moving process a whole lot easier =)

8 de diciembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Miira is very focused

Miira is very focused, organised, professional and friendly. A great person to work with!

4 de diciembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Chancellors are one of the best and…

Chancellors are one of the best and trustworthy people to work with. We have been with them for over two years now. Each one of them are so professional and helpful. Recently Ms. Amy Jones has been looking after us. She has been extremely helpful and prompt in her correspondence. We have had many minor issues and a major one in recent past; she got it all sorted within the quickest time possible.
Extremely satisfied to be their clients. Can’t recommend them enough 😊😊

4 de diciembre de 2023
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Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Very helpful with suggestions on…

Very helpful with suggestions on repairs and finding experienced staff.

17 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Responsive, quality end of tenancy assistance

Amy was extremely responsive, understood the issues raised straight away and quickly found solutions.
Fully recommend and we were very impressed with the quality of service, the best we have experienced from an end of tenancy.

17 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

We’ve been working happily with…

We’ve been working happily with Chancellors for many years, they know the area extremely well and provide sound advice and guidance.

16 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Prompt response

Prompt response, as always, to concerns I have as a landlord regarding my property let and managed by Chancellors.

15 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Over 20 years of excellent service and support

Have no hesitation in whole heartedly recommending the letting team at Richmond branch of Chancellors.With special mention of Andrew Jourdain always willing to go the extra mile
For over 20 years local Richmond branch have been consistently very good - few voids and helpful in ensuring smooth handovers.Special mention and thanks to now associate director Andrew Jourdain who has been supportive throughout and most recently going the extra mile to support me during a difficult personal time.

10 de noviembre de 2023
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Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Andrew Jourdain

Andrew Jourdain has been our ‘go to’ man and Lettings guru for many, many years during which time he has helped us overcome numerous challenges and most importantly ensure that we always have reliable tenants paying market rent on time. His client servicing skills are second to none and he is always a pleasure to deal with. When asked for letting recommendations we have no hesitation in referring people to Andrew and Chancellors

9 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

I have always found Chancellors…

I have always found Chancellors Richmond polite and professional throughout any dealings I’ve had with them.
Would thoroughly recommend them.

13 de noviembre de 2023
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Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

I have Don’t with Andrew at Chancellors…

I have Don’t with Andrew at Chancellors Estate Agent in many occasions, and he’s very helpful person to deal with, and happy, recommend him to anyone based on my experience.

13 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Excellent, professional service

Sam and the team delivered a very professional, friendly service - tailored to my needs. They worked very efficiently to find me new tenants quickly and were helpful and communicative at every stage.

31 de octubre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

ALL AT CHANCELLORS RICHMOND OFFICE RENTAL TEAM

ALL AT CHANCELLORS RICHMOND OFFICE
VERY HELPFUL AND PROFESSIONAL .
All phone calls and e mails responded very
promptly and correct decisions made .Thanks
to all the rental team .

10 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Excellent

Excellent! Wouldn’t use anyone else!

10 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Professional

Fate conspired against us but Louise was a true professional going the extra mile to save the day. When things are not going to plan it becomes clear who is on your side-Thank you Louise.

11 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Valorada con 5 estrellas sobre 5

Absolutely Superlative! :)

I rented a flat through Chancellors and my experience, specifically with Louise, was genuinely superlative! She was honest, attentive and funny and did a really outstanding job of finding me a suitable flat to rent in no time at all. The whole process was an absolute dream. I really got the sense Chancellor‘s care about placing good tenants with good landlords and making sure everything goes smoothly. Really 10/10, will absolutely be using Chancellors in future—now I just need to start saving for that house I have my eye on on Richmond hill…

11 de noviembre de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

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