Chancellors - Richmond Opiniones 

538
TrustScore: 4.5 sobre 5

4,5

23 The Quadrant, TW9 1BP Richmond, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment of our first conversation, with Aslam in the Richmond office, to completing our tenancy agreement the attention to detail and service from the whole office team has been first rate. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Isaac Bingley at the Richmond office was a real pleasure to deal with throughout the flat sale process. He was professional, approachable, and always kept me updated, which made everything feel much l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chancellors have been managing my flat in Richmond upon Thames for a long time and very well. However , Saffron is particularly knowledgeable and efficient and provides the answers even when under p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Andrew was great and his team were superb creating multiple offers giving me many options. Eventually went with Louise’s tenant over Jack’s but both did an amazingly job. What a fa... Ver más


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

538 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(538)

1570 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Since 2012 Andrew Jourdain and his team…

Since 2012 Andrew Jourdain and his team at the Richmond office have been excellent at helping us with our rental property, always giving us friendly and very professional advice as well as sourcing excellent trouble free tenants. We highly recommend him.

14 de julio de 2023
Opinión espontánea
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Good experience in house purchase process

I’ve just recently gone through a house purchase process with them. Evangelos Sioupoulis in Richmond branch did a great job to support and helped us when we needed. It was a smooth process from start till the end
Thanks Evangelos.

11 de julio de 2023
Opinión espontánea
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Suleyman, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

The reason I use Chancellors is because…

The reason I use Chancellors is because of the expertise of Andrew Jourdain. He has an excellent grasp of both the local and national market which has helped me secure the right tenants at a sensible rate. Very professional and approachable he has a can do approach to any problems. This takes away the hassle that I could face as a landlord. Having used other agents over the years in Richmond I would rate him the best of all !

20 de junio de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Mrs Macpherson, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Finley had been superb

Finley had been superb! He is very efficient, professional and helpful. Extremely happy with the service and would highly recommend.

18 de junio de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review MC, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Evangelos

Evangelos, he is v good in communicating with you, and very understanding when it comes to situation. He been great v helpful thank you so much all your help in my dream house search.

7 de junio de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review jagtar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Great experience working with Mr. Tafouse Raza

Our journey to find a flat was made simple and stress-free with the help of Mr. Tafouse Raza. He was very professional in his communication and ensured that we were well informed during all the stages of our offer making process. We are very grateful for his assistance in helping us find a wonderful flat for a reasonable price in Hampton. He was extremely transparent and made us feel that he had our best interest in mind. We highly recommend working with him. Thank you Tafouse.

2 de mayo de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Ms Mehra, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Real Partnership

In what is a difficult market place at present, it was great to be supported and to feel in a real partnership with Tafouse and Finley, both making sure it was working for me. It certainly made what is always a stressful situation in finding the right place to live, as positive as it could possibly be

31 de mayo de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Simon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

The process end to end was really…

The process end to end was really smooth. Even though we had a change of sales contacts during the journey, our one main contact throughout was Kathy who was incredibly supportive. She went above and beyond to really ensure everything completed on time and we will always be grateful. Kathy is an asset to Chancellors. Thank you

22 de mayo de 2023
Valorada con 5 estrellas sobre 5

Thoroughly professional

Thoroughly professional. Sound advice and guidance through the process. Miira in particular does what she says she will do and all with clear and concise communication.

25 de abril de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review David, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Jasmine Kimani is the best

Jasmine Kimani is the best! She was thorough and professional and great to work with. She is extremely communicative and easy to reach to answer any of my questions at all times. She is polite, available, friendly, and knowledgable. Jasmine really listened, cares passionately about her job and her calming manner worked wonders for me.

12 de abril de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Mrs Valerija Zguro, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Tafouse has been EXCELLENT

We are currently dealing with Tafouse out of Chancellor’s Richmond office, through whom we are to be renting a house in Mortlake, London.

Tafouse has been brilliant. He was friendly and helpful on the viewing, in which we answered our questions clearly and honestly. He was really responsive when we made our offer, available by phone, text and email. And now the offer has been accepted, he hasn’t disappeared - he’s still in regular contact and updating us periodically by phone and text.

This has been the easiest and most pleasant estate agent experience we’ve had, to date. We’re really grateful to Chancellor’s and Tafouse for their continued support.

29 de marzo de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Mr Grogan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Effective property management

We frequently deal with Jasmine in property management. Jasmine Kimani is always friendly, highly effective and very helpful.

She frequently goes above and beyond in her interactions with the council and vendors, and is always pleasant to deal with.

The level of service received from Jasmine is much appreciated.

1 de marzo de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Taz, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Jasmine has always responded to my…

Jasmine has always responded to my queries and promptly and have dealt with all requests efficiently and professionally. I am really satisfied with her attitude in dealing with issues.

21 de febrero de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Dr Mohammadi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Sam was attentive

Sam was attentive, and proactive in his follow up to ensure I could move in to my place. I am grateful for his professionalism and service, would highly recommend.

13 de febrero de 2023
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Steven, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

We went to see a property with Gavin

We went to see a property with Gavin. Very informed and clear in communication. He did not rush us through anything but was patient. Chancellors have been very good in terms of arrangement and quality of service.

19 de enero de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Mrs Bajpai, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

We had an amazing experience with…

We had an amazing experience with Tafouse Raza of chancellors richmond. The property we went to view initially did not fit our criteria and after 10 minutes of discussing our needs Tafouse showed us options that we would never have considered. Young man with great personable skills.

16 de diciembre de 2022
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Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Mr & Mrs Larentino, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Quick response

18 de enero de 2023
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Thank you for leaving us this great review Ian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 1 estrellas sobre 5

Lettings agents do not care

Lettings agents do not care.

Booked a viewing for a property in Kew. Was not told viewing was an open house, viewing was chaotic, and images were edited to make property appear clean and in good condition, when it was run-down and damp. When asked basic questions about the property agent responded to the following questions with following answers;

I work from home, what internet provider does the flat get? "A good one i think".

Do you know who lives in neighbouring flats, whether its families or couples? "They're all occupied"

Will actively avoid using Chancellors from now on.

5 de diciembre de 2022
Opinión espontánea
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Hi Nils, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Valorada con 5 estrellas sobre 5

Quick and efficient service

Very quick and efficient viewing

5 de diciembre de 2022
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Hi Marto, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Great experience! Tafouse Raza was very helpful

Tafouse was very welcoming. With his helpful attitude, he gave us all the information we needed about the property. Helpful answers were given to all our questions during the interview. We were enabled to find solutions to all the question marks in our minds regarding the later stages of the process. Highly recommendable!

3 de diciembre de 2022
Logotipo de Chancellors - Richmond

Respuesta de Chancellors - Richmond

Hi Mehmet, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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