Chancellors - Sunbury on Thames Opiniones 

413
TrustScore: 4.5 sobre 5

4,4

1 Staines Road West, TW16 7AB Sunbury-On-Thames, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ben and Daisy were absolutely brilliant. They made my experience so straightforward and answered any questions I had at every stage of my application. I want to give my up most gratitude to these guys... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was pleasantly surprised by the speed and efficiency of the service I received from Chancellors today. Within 10 minutes of walking through the door, all my particulars had been noted and one of the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chancellors estate agent’s Sunbury branch in Middlesex recently sold one of our by-to-let flats. The market is not good for sellers at the moment and there were some particularly tricky issues that ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have just sold my house through Chancellors in Sunbury. I would definitely recommend Chancellors to any one considering buying or selling a house. Daniel Short was absolutely excellent in all that h... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • 1 Staines Road West, TW16 7AB, Sunbury-On-Thames, Reino Unido

  • 01932 785164

4,4

Excelente

TrustScore: 4.5 sobre 5

413 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(413)

1578 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Property Purchase

The service I received to buy a property from Chancellors was outstanding and far better than a traditional estate agent. The consultant I had the pleasure of speaking too, a Gentleman called Luke Westcott was such a great man. He really knew his stuff and I always felt at ease with the process. Also I would like to thanks to the helping staff like Eve Clark & Angelika Stawarz who made the process easy. Fully Recommended.

11 de agosto de 2022
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Hi Mr Singh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 1 estrellas sobre 5

This Estate Agent is a joke!

This Estate Agent is a joke! I’ve had my property on with them over 20 weeks (locked in). I found them so unprofessional & uncaring. I had two viewings one of which made an acceptable offer but after a couple of months couldn’t continue due to Health reasons. I asked them to also show us houses to move to in time of which the sum total was zero. Not one house!
Now the contract is up I cannot get them to remove my property from all the web Portals. I.e Rightmove-Zoopla etc. this is greatly affecting the marketing with my new agent who can’t put the house for sale as it will clash with the old details. I’ve spoken to numerous people from chancellor’s who are telling me it’s a computer glitch or the site is down. I don’t care they have no contract with me anymore and I want this sorted of which they seem incapable. I am going to take legal advice if this goes into the 3rd day tomorrow.

11 de agosto de 2022
Opinión espontánea
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Hi Mr Martin Mcauliffe, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Valorada con 5 estrellas sobre 5

Olivia Hitching from Sunbury branch was…

Olivia Hitching from Sunbury branch was really helpful and professional.
I would strongly recommend Chancellors!

28 de julio de 2022
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Thank you for leaving us this great review Valentin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Very nice and polite 👌

28 de julio de 2022
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Hi Mr Gurung, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Property viewing

She explained everything in detail.

Thank you Olivia

28 de julio de 2022
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Hi Mr Patel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

The very first time Vanessa picked up…

The very first time Vanessa picked up the phone to answer my enquiries about the property, she was so polite, professional and ready to assist. I give her 5 STARS for her good work.

19 de julio de 2022
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Sunbury branch

Daniel, Luke and others from Sunbury branch and Bracknell office where Great.
Over all we are very happy and satisfied with sale and purchase with Chancellors.
There was always someone to answer the phone, no email left without response.
Helped us to find property with no chain before interest rate on our mortgage offer went up, perfect place for our family.
Every aspect of the process in stressful conditions as it is with moving went well.
They are helpful, organize team of people working together for they customer.
We had family situation and need to say, they respect and understand what we been trough.
Will definitely use them again if need to and recommend to everyone.
Thank You Chancellors

14 de julio de 2022
Valorada con 3 estrellas sobre 5

More improvements needed

Honestly, Vanessa was kind, respectful and very professional in doing her job.
But the branch agreed the moving date as the first of July and it didn’t happened that caused me being in the hotel for 6 days.
When moving to the property it’s not furnished even it’s says so.
I must add that Amelia from central office was very rude to me and unprofessional at all.
Thanks

6 de julio de 2022
Valorada con 2 estrellas sobre 5

Unprofessional, puerile and rude.

Shortest and most cursory valuation. Lowest of 5 agents valuations. Daniel became sarcastic and rude when advised that due to large gap in valuation would not be using them. Proceeded to continually talk over and when asked to listen abruptly terminated call.

Unprofessional, puerile and rude. Would not recommend.

30 de junio de 2022
Opinión espontánea
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Hello, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk with the details? Many thank

Valorada con 5 estrellas sobre 5

Property hunting

Property hunting is a mission itself but chancellors made it easy for us. Becca, Daniel. They were really helpful.

Excellent service.

22 de junio de 2022
Valorada con 5 estrellas sobre 5

Excellent service from Luke at the Sunbury branch

Luke at the Sunbury on Thames branch was great from day 1 of him visiting our home to value it, right up until the point of sale/completion. Always extremely helpful when we had any queries, professional, knowledgable and kept us up to date throughout the whole process.

I would highly recommend Luke to anyone who is looking for an honest, reliable and hard working Estate Agent.

Thank you Luke!

19 de mayo de 2022
Valorada con 5 estrellas sobre 5

Luke and the team at Chancellors…

Luke and the team at Chancellors provided an excellent service from viewing through to the regular updates from Eve Clark. All members of staff that I spoke with were courteous, knowledgeable and helpful.

I would thoroughly recommend using them.

19 de mayo de 2022
Valorada con 5 estrellas sobre 5

Luke has been incredibly helpful

Luke has been incredibly helpful, professional and has provided excellent service throughout our property search.
Luke has updated us on every step of the process and ensured that our sale has gone through within a very quick turnaround (4 weeks)!
I couldn't recommend him highly enough!

11 de mayo de 2022
Valorada con 5 estrellas sobre 5

Luke is very professional and very good…

Luke is very professional and very good communicator, he helped us so much during the process of buying our new home, he even helped the seller to answer the enquiries which I found it very good customer, service, a person who goes extra mile to facilitate the transaction, thanks Luke and which you all the best.
Said Chbary

9 de mayo de 2022
Valorada con 1 estrellas sobre 5

DO NOT USE If I could give minus stars…

DO NOT USE If I could give minus stars I would , unorganised receptionist has awful tone on the phone , never give you updates , treat yourself like a number no empathy , lost the sale
Of our place 3 times due to lack of due diligence the list is endless avoid this company , even when I complained it was never dealt with like no one care absolutely appalling company

2 de mayo de 2022
Logotipo de Chancellors - Sunbury on Thames

Respuesta de Chancellors - Sunbury on Thames

Hi Carl, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

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