Cheshire Cheese Company Opiniones 

1523
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely range of products. Whether purchasing as a treat for yourself or a gift for others you'll find something that's just right. The cheeses are sensational and all the accompaniments are pretty goo... Ver más

Valorada con 5 estrellas sobre 5

Ordered for my husbands birthday, we tried their cheese from a craft market and really loved it. Loved the idea of designing your own gift set ss his favourite is the Italian cheese. Really reasonab... Ver más

Valorada con 4 estrellas sobre 5

We do like the different varieties of cheese and the order came very quickly. I had been offered a voucher for a free cheese at the time of my birthday and tried to use this. Sadly the code did not... Ver más

Valorada con 5 estrellas sobre 5

Excellent from start to finish. Easy to choose my items and place order. Received my parcel the following day, beautifully packaged with ice packs, much needed in this hot weather. More than happy wi... Ver más

Información sobre la empresa

  1. Quesería

Escrito por la empresa

Cheshire Cheese Company has carefully produced a fantastic range of contemporary Cheeses for everyone to enjoy. Our quality of products, gifts and service is exceptionally high and important to us to maintain. If you have any issues please contact us directly before posting a review.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

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4,3

Todas las opiniones

(1523)

558 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have used the company before

I have used the company before. I had every confidence that this order would be received as well as the previous with a satiasfied coustomer at the end and a brilliant gift that was apreciated. AND a grateful sender who bought with confidence

4 de marzo de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Rob,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Great company

Great company, easy to order, and a fair price for the cheese which is very nice. Ordered on Friday received on Saturday and we live in Scotland so that was excellent.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Al,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Excellent quality

Excellent quality, great variety, fast delivery - will order again.

18 de enero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Aleksandar,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

ordered one day delivered the next day

ordered one day delivered the next day. tasted some of the cheese, all excellent

12 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Jeanette,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Excellent service excellent product…

Excellent service excellent product will order again in the future. Highly recommend.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Pamela,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Good quality and variety

Good quality and variety, speedy delivery, well packaged and good communication.

8 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Gwyneth,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Cool Cheese

I bought a 3 cheese heart shaped gift for my partner.It was beautifully wrapped,arrived promptly and every cheese was delicious.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Melody,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Always first class

As always everything was great the cheese as always the best the.delivery quick and good nothing else to say but thank you and I hope to reorder more cheese soon thank you

14 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Allan,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Lovely selection

Lovely selection, nicely packaged and very fast delivery

18 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Len,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Great gift

Bought as a gift so I can’t comment on the taste although recipient was very happy!!! Delivery was so quick - I was very impressed.

6 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Sarah,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

The best part of the Cheshire Cheese…

The best part of the Cheshire Cheese Company is the product, love the Black Bob, my favorite.
Friendly staff and great Product.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Derek,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Perfect gift and excellent service.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi there,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Impressed!

I ordered two Valentine’s packs for my sons and was very impressed with the speed of delivery and the quality of the product. Would definitely order again!

11 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi there,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Excellent as always

Excellent as always. Nicely packaged and safely delivered

7 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Kelly,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Very nice tasty cheese quickly…

Very nice tasty cheese quickly delivered and enjoyed

20 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Roger,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Treats

Second time we have bought the cheese truckles. Some for us and some for treats for our daughters. Everyone loves them!

6 de febrero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi there,

Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards,
The Cheshire Cheese Company

Valorada con 5 estrellas sobre 5

Delicious 😋

Yeah will DEFINITELY be ordering these again. Just ordered my second lot as the first WERE SO GOOD 😋. The second batch are baked and the first were chilled!

24 de enero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Remaine,

Thank you for leaving us this review — it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.

Kind regards
The Cheshire Cheese Company

Valorada con 1 estrellas sobre 5

I do not recommend the Cheshire Cheese…

I do not recommend the Cheshire Cheese Company. The cheeses were delivered on Dec 14th missing their magnetic presentation box, which meant they weren't suitable to give as a gift. I contacted the company 6 times over the following days, via phone message, contact form on their website and email, however got no response. On 30th Dec I finally received an email with an offer to refund the cost of the presentation box. On 18th January I still hadn't received the refund so had to chase it up again. Meanwhile, I still have 6 cheeses in my fridge that I have paid for but was not able to give as a gift.

18 de enero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Leo,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like the opportunity to look into this further.

Unfortunately, we’ve been unable to locate your details based on the information provided in your review so far. Could you please contact us at customers@cheshirecheese.info with your order or reference number, along with any additional details? Once we receive this information, we’ll look into the matter promptly and work towards resolving it as quickly as possible.

We’re committed to delivering the highest level of service and truly appreciate the opportunity to put things right for you.

Kind regards,
The Cheshire Cheese Company Team

Valorada con 1 estrellas sobre 5

Check reviews then go elsewhere!

It takes a lot for me to leave a negative review but after approximately 16 emails back and forth I felt it was needed. I spent a lot of time decided what cheese items to purchase as these were Christmas presents & I was excited to receive my order. Imagine my disappointment when I opened the box and found substandard products.  I know I ordered "pack and send" as opposed to a hamper but it really looked as if each item had been picked up, thrown from a distance and launched into the box. I was making my own hamper up with the cheeses with many other products, so I didn't need to purchase their own actual hamper box. The only product that was in immaculate condition was the jar which was actually wrapped in some brown packaging. The label looked new as if it has just been picked off the shelf by myself which is what I expected. The boxes of crackers looked like they had written or marked on them with wax crayons, creased and broken and one box was full of broken biscuits. All the cheese truckles were coloured with different colours of wax from each other and looked so tatty, not at all new, and some labels were ripped. So upsetting as these were Christmas presents and should be in immaculate condition.
After multiple phone calls which were never answered and many emails which were ignored, I eventually received one offer of 50% refund or the damaged items resent. In hindsight I should have taken the refund but instead I asked for the cheeses and biscuits to be resent. I specifically asked for them to be very well packed. The box arrived and surprise surprise the box & contents were just as bad and no improvement. I didn't bother wasting my time contacting them again as it was too late for Christmas.
The cheese is really lovely, customer service is utterly abysmal and I would never recommend this company. I wish I had looked at reviews before sending an order to the Cheshire Cheese Company. They are also definitely still an active company despite them ignoring their customers as they manage to delete all the many negative reviews they are getting on Facebook and replying to the few decent ones.
It is such a shame this company need to sort their customer service and packing department out as their product really is excellent - if you receive it to try !

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Chrissy,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like the opportunity to look into this further.

Unfortunately, we’ve been unable to locate your details based on the information provided in your review so far. Could you please contact us at customers@cheshirecheese.info with your order or reference number, along with any additional details? Once we receive this information, we’ll look into the matter promptly and work towards resolving it as quickly as possible.

We’re committed to delivering the highest level of service and truly appreciate the opportunity to put things right for you.

Kind regards,
The Cheshire Cheese Company Team

Valorada con 1 estrellas sobre 5

Lousy Company

Ordered, on the 5th November, both a hamper and a years subscription as a Christmas gift for my son. The hamper never arrived and, despite numerous attempts via email and phone, I have only received their standard email response. It’s now the 8th Jan and their recorded message still states that they are on holiday. Lousy company. I’m £44.90 out of pocket.

8 de enero de 2026
Opinión espontánea
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Respuesta de Cheshire Cheese Company

Hi Stephen,

Thank you so much for taking the time to leave a review. We’re genuinely sorry to hear that your experience fell short, particularly at such a special and important time of year. We understand how disappointing this must have been.

This is certainly not the level of service we hope to provide, and we truly appreciate you bringing it to our attention. I’ve looked into your case and can see that this has now been resolved, but if there’s anything at all further we can do, please don’t hesitate to reach out to us directly at customers@cheshirecheese.info

Kind regards
Cheshire Cheese Company

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