City Clinics Group Limited Opiniones 

114
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service from start to finish. Made me Feel comfortable throughout the process and always available at the other side of the phone to answer my questions. Would 100% recommended if you are looki... Ver más

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Valorada con 5 estrellas sobre 5

I have had 3 separate hair transplant procedures at City Clinics, Kensington, as I had severe hair loss, but Dr Mohamed Mohamed and his first class team delivered world class service, everyone was rea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First class. The process was very easy from start to finish. The technicians were very welcoming and put me at ease explaining the whole procedure. The surgery went very smoothly and Dr Mohmamed ,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Im only 3 days after surgery so nothing to report yet on the hair growth which is expected. The service i have received from start to finish from Dr Mohamad & the girls has been 1st class. Ve... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica de trasplante capilar
  2. Centro quirúrgico
  3. Cirujano
  4. Cirujano plástico
  5. Clínica de cirugía plástica
  6. Médico

Escrito por la empresa

City Clinics is the UK's leading hair transplant clinic, with one of the largest surgeries in London. We have a great list of treated celebrities operating in prestigious Harley Street and Sheffield. Our treatments provide valuable hair restoration, helping men and women across the United Kingdom. City Clinics specialises in all forms of hair transplantation, including ultra-refined FUE hair transplants, beard transplants, and eyebrow transplants. Our surgeons are all UK-trained and qualified and hold full GMC registration with our hair transplant surgeons being members of the International Society of Hair Restoration Surgeons (ISHRS) as well as the European Society of Hair Restoration Surgeons (ESHRS). Our clinics are registered with the UK's Care Quality Commission (CQC). Our lead surgeon Dr Mohamed Mohamed is an expert in employing regenerative technologies for hair renewal and professionalises in FUE hair transplant methods. Whom have treated over 2000+ patients. He is a long-standing member of the Royal Society of Medicine UK. Our prime focus is to diagnose the cause of your hair loss and find a suitable solution that works for you. At City Clinics, we tailor for all ages, with a variety of different options, offering non-judgemental impartial advice on the right solution for you. We provide cutting-edge technology for our patients, tailored medication, free advice, and full FUE hair transplants. We understand the stigma around hair loss and offer our customers complete confidentiality, along with a tailored package to help achieve your goals. Our team is driven solely by the desire to help others. We believe that everyone deserves the chance to feel great about their hair and offer expert FUE Hair Transplants at very competitive prices. For further information please visit us online at www.city-clinics.co.uk about our advanced techniques and how it can help you reclaim your confidence today. If you are suffering from Hair Loss, call our team today on 020 7018 9060 and book your free consultation with us.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

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(114)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Made me
Feel comfortable throughout the process and always available at the other side of the phone to answer my questions. Would 100% recommended if you are looking for a hair transplant.

14 de septiembre de 2026
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Brandon,

Thank you so much for your review. We take pride in our services and aim to deliver an exceptional standard of care to our patients, so it is wonderful to hear you have felt comfortable and supported throughout. Wishing you a speedy recover, Brandon!

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

The whole experience from the…

My entires hair transplant experience from the consultation to the surgery was next to none. I was a bit anxious on the day of the surgery but Dr Mohamed explain everything to me step by step. The team around me were professional and organised. Jay , took pictures using the latest Ai machine. He assured me that everything will be fine . It’s been 3 weeks now and my family have noticed my hair growth. Also, the deal was great , pay a deposit and apply for the remaining on finance which was 0%. This was so helpful and the application process was done online and it was such an easy process . I will recommend anyone for hair transplant at Citi Clinics as it’s , affordable , professional and an amazing deals as it contains 3 Free PRP which altogether is worth nearly £1150. I even received a courtesy call the next day from Jay and Dr Mohamed to check if I’m doing well. The doctor even gave me his personal number should I require to contact him if any issues arises. The email contained a post operation procedures and I was even given a hard copy of what to do and what not to do post procedure. It was not a complicated process . Extra spray, bandages and anticeptic wipes was given post operation . The receptionist was so helpful and she populated my health form before I even arrived and I completed the remaining questions . She clarified part of the form I was not sure about . She doubled check with her manager and it was clarified . On the way to the surgery room she asked me how I was feeling and I said I was a bit nervous but she reassured me that I am in good hands . She was right , I never felt so comfortable during such a long surgery which started 9.30 and ended at around 3pm. I was even offered blanket during the surgery and it was a bit chili and calm music was played to keep myself calm . Well done for the great job . What a team . Keep up the good work. The place was clean and very high class and free lunch was provided . On the day of surgery pre operation ,Jay asked me if I have any allergy prior purchasing my lunch which was so considerate . I will rate citi clinics hair transplant experience 10 out of 10

30 de marzo de 2026
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Sam,

We are delighted that you found your experience and procedure day so positive - it is always our priority to keep patients comfortable and calm.
On behalf of the entire City Clinics Team, we wish you a speedy recovery, and look forward to seeing you for your post-operative aftercare appointments.

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

I don’t often leave reviews - FUE Hair Transplant

I don’t often leave reviews. But I feel these guys deserve it after my second FUE hair transplant with City Clinics.
I had my first hair transplant with City Clinics about six years ago (only to the front receding parts of my hairline – with fantastic results btw!) but unfortunately genetics & getting old sucks and as such, I started losing my hair in the middle and on the crown!

My second transplant: I will say… I did shop around and found cheaper quotes or similar prices to City Clinics but I just found the others to be far too pushy with their sales and demanding deposits “before the price goes up”! I also read reviews on the cheaper ones, and they are generally Hair Mills (several patients in one day and inexperienced technicians), and just the general consensus is that they want your money as soon as possible!

City Clinic’s on the other hand were very relaxed, no pushy sales, no demanding deposits and no deadline dates! Jey for City Clinics was great… he reassured me on all aspects detailed pre-and post up guidelines and was always on hand for any questions at any time prior and post op. The surgeon Dr Mohamed was also great, very friendly and had time for you (pre and post op too). Both great guys and very down to earth… you are the only one having the procedure on the day so their attention is fully undivided on you. The girls helping the procedure were welcoming and lovely too, always checking on you to see if you were okay. I travelled from Sheffield to London for this and planned on travelling back to Sheffield – Jey kindly arranged accommodation for me on the day which was great (and needed)!

This is your body remember and it’s how you look (its whole reason you are doing it for)!

Price over quality not quantity - If it’s too good to be true, it probably is! 😊

6 de abril de 2026
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Gavin,

It is fantastic to hear how you found your experience, thank you for your detailed review - we really appreciate it!

Prioritising the patient is so important to us, and we are glad to hear you felt well looked after and supported by all our staff. Having a patient return is always the best of compliments to our work here, and we are very glad to provide you with results and care you feel confident in!

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

From the moment you walk through the…

From the moment you walk through the door you are taken great care of .
Dr Mohamed and his team are most certainly the best in there field and I’m extremely pleased with the results .
I can highly recommend them .
Excellent service in lovely surroundings.

22 de septiembre de 2025
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Warren, thank you for your kind words. We are thrilled that you loved your experience! On behalf of everyone here at City Clinics we would like to wish you a speedy recovery!

Valorada con 5 estrellas sobre 5

The best prp treatment sessions

The best prp treatment sessions.
Great service, definitely recommend!

4 de abril de 2025
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Sai,

Thank you for taking the time to give us your feedback. We are delighted you have had a positive experience with our PRP treatments.

Kind regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

Great stuff

Great stuff, who ever invented hair transplant surgery is a genius.. thanks to use i have great hair now.

3 de abril de 2025
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Noor,

It is wonderful to hear you are pleased with your results! On behalf of the whole team, we wish you a speedy recovery, and are always here should you need any further support with aftercare.

Kind regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

Hairline restored

Dr Mo was very friendly and professional, addressed all my needs. The staff was really courteous and put me at ease throughout the procedure. My hair took a while to grow but eventually my hairline was restored and my confidence was finally back. I would 100% recommend city clinics for your hair needs.

28 de marzo de 2025
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Mr Hajinur,

Thank you for taking the time to let us know how you found your treatment and results - we are so glad to hear you are pleased and gained a confidence boost!

Kind Regards,
City Clinics Team

Valorada con 1 estrellas sobre 5

I should of read the bad reviews

This place is awful. The Doctor was absent for a large part of the surgury, the HT was done by technicians who were clearly not skilled enough to do it. They completely butchered my hair and the doctor signed off on the final result. I’m now left scarred. Clearly they don’t care and don’t know what they’re doing.

You’re dealing with people’s lives here, if you care so little, then you should pick another career. Now I have to fly to Turkey to fix this mess.

Edit: They’re now claiming, they don’t remember me. I’ve looked on their website and its definitely that place. I may have mixed up the date.

11 de junio de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Ali,
We appreciate your feedback, although upon reviewing our records, we couldn’t find any records of your visit to our clinic. We strive to provide excellent care to all our patients and we take feedback seriously.

It appears that you may have mistaken us for another clinic. We kindly ask that you contact us at info@city-clinics.co.uk to provide further details so we can clarify this matter. In the meantime, we request that you remove this review immediately, as it is not related to our clinic.

Additionally, our clinic has been closed for refurbishment for the past 1.5 years, making it impossible for us to have provided you with any treatment during this time.


Best regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service. Couldn't be happier

22 de enero de 2025
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

We are delighted you are happy with your experience! Thank you for leaving a review.

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

Had a wonderful experience with City…

Had a wonderful experience with City clinics, the staff were very polite and the environment was clean which I liked. I would definitely recommend for others.

22 de noviembre de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Noor,

We are pleased to hear you enjoyed your experience with us and felt cared for. Thank you so much for leaving us your feedback!

Kind regards,
City Clinics Team

Valorada con 4 estrellas sobre 5

Excellent service

Excellent service, the whole team were so amazing and very professional would recommend to all

18 de diciembre de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Khalifa,

We are delighted you had such a positive experience with us, and appreciate you taking the time to leave us a review. Thank you!

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service.
They were very good friendly and helpful.
I went for my consultation and Absolutely satisfied with them.
I will definitely Recommend them

Thanks Dr Mohammed

14 de noviembre de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Shuheb,

We are so glad you found your experience with us helpful and welcoming. Thank you for taking the time to leave us a review.

Kind Regards,
City Clinics Team

Valorada con 1 estrellas sobre 5

Ruined my life

Dr Mo was in charge of my hairtransplant over a year ago. The first thing to know, is the clinic is underground and not a medical center. Two clinitions do the grafting and talk and get distracted. They drew the wrong line on my head, so it my hair looks awful. Dr Mo came in the room once. The rest of the time he was somewhere else. When he was there, he added lots of triple grafts, so the hairline looks pluggy and unnatural. I can’t leave the house without a hat now.

16 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient and professional in…

Very efficient and professional in everything they do. I’m very happy with their services and would recommend to everyone who wishes to get their new look and confidence. Thank you so much guys

11 de julio de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Al,

We are so delighted you found our care to be efficient and professional, and appreciate you taking the time to leave us a review. On behalf of the whole team here, we wish you a speedy recovery. Thank you!

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

The staff at City Clinics were very…

The staff at City Clinics were very reassuring and made me feel at ease the whole way through my treatment. It has been 3 years now and I’m extremely happy with my new look!!!

10 de julio de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Abubakar,

Feedback from patients past the 1 year recovery stage is incredibly helpful for those just starting their hair restoration journey, so we really appreciate you taking the time to let us know how happy you are with your results. The full outcome takes patience - but, as you know, is worth it for the final results!

Kind regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

Visited around May 2021 Extremely…

Visited around May 2021 Extremely Satisfied with the results HAIRLINE RESTORED!

1 de mayo de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Eddie,

We are delighted you are so pleased with your hairline restoration, and appreciate you taking the time to leave us a review. On behalf of the whole team here, thank you!

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

Got a hair transplant last year

Got a hair transplant last year, great job and after care a follow up was exceptional 👏

16 de mayo de 2023
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Mohammed,

We are so pleased you found our care to be exceptional! Thank you for leaving us feedback, we really appreciate it.

Kind Regards,
City Clinics Team

Valorada con 5 estrellas sobre 5

1 year post op review.

I am writing this review a year after my surgery, so it’s fair to say I can give feedback now on the whole experience, after care and the results. I highly, highly recommend Dr Mo and his team. From the initial consultation where he explained things clearly, and most importantly managed my expectations. I visited several other clinics prior to this, and many of them just felt like they were trying to sell me a product rather than actually explaining what can be achieved and what results can be expected for my personal circumstances.

Surgery was good, very attentive and took great care of me through what is a very long and uncomfortable procedure.

After care is second to none. Regular check ups, communication with Dr Mo and his team. Always prompt replies and there for any questions or concerns I had during the initial recovery period.

The results year on are fantastic. I have the front done. (Dr Mo explained that to do the full head including crown would have negative impacts on the donor area and ensured I only had the number of grafts that would allow full and unnoticeable recovery of the donor area). My crown is now an area I am very conscious about, simply because the rest of my hair now looks so good. I will have no hesitation in returning to City Clinics in the future to have further transplants done.

20 de marzo de 2023
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Dan,

Thank you for your review. It is fantastic you have seen such positive results, and we are always pleased to hear patients have felt supported during aftercare - as we strive to be as attentive as possible during the recovery stage.

We look forward to seeing you again, should you choose to pursue another treatment with us!

Kind regards,
City Clinics Team

Valorada con 1 estrellas sobre 5

This Dr Mohamed ( idiot Doctor)

This Dr. Mohamed that some of you talk about with pleasure did a hair transplant on me when he was working at Harley street clinic, every time I look at my hair I wish I could hold it in front of me and slap it , this idiot doctor who I only saw in the operating room for 5 minutes , destroyed my hair , 07713745698 who you want I send you pictures just contact me , when you want to do a hair transplant , make sure that if you don't like something, make these Id…ts pay, if you read the text, don't be fooled by what these doctors say, to make your hair look good, you need at least 2.3 transplants, which means a cost of 10000 -15,000 lire, so if you are not financially prepared, don't do it. Beware of this doctor Mohamed look at his pictures and spread everywhere for everyone to see I don't want to ruin anyone's career but this idiot has ruined my life I have moments when I want to go to him to the clinic and …..

17 de febrero de 2024
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Adrian,
We appreciate your feedback, although upon reviewing our records, we couldn’t find any records of your visit to our clinic. We strive to provide excellent care to all our patients and we take feedback seriously. There has been a clear misunderstanding however if you believe otherwise and have any concerns relating to City Clinics please contact us via our email info@city-clinics.co.uk and a member of our team will be happy to look into this further to better assist you. Just for your information we have not been based in Harley Street since 2019 and we do not charge in any foreign currency (Lira) therefore we highly believe that you may have our clinic and surgeon confused with another clinic. Please contact us immediately to resolve this matter as we do not want any bad publicity associated with our name.

Valorada con 5 estrellas sobre 5

1st class service ....

Im only 3 days after surgery so nothing to report yet on the hair growth which is expected.
The service i have received from start to finish from Dr Mohamad & the girls has been 1st class.
Very helpful.
Very informative.
Very welcoming.
Very professional.
Virtually painless.
Thank you so much.
I will be in touch asap with photos of my new hairline.
Cant wait ....

4 de abril de 2023
Opinión espontánea
Logotipo de City Clinics Group Limited

Respuesta de City Clinics Group Limited

Dear Martin,

Thank you for your review, we are happy to hear you had a positive experience during the booking process and procedure. We are excited to support you through aftercare, and eventually see your final results!

Kind regards,
City Clinics Team

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