Clarkes' Golf Opiniones 

1638
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Used Clarkes several times for clubs, clothes amd recent bought an electric trolley. Always quick delivery and quality products at good prices. Customer service was excellent when I emailed with a que... Ver más

Valorada con 5 estrellas sobre 5

brought in a driver to be reshafted, had great fast service and a fair price - always the best service around

Valorada con 5 estrellas sobre 5

Used Clarke's for two purchases now and both interactions have been excellent. Clear expectations around delivery timescales for custom made equipment and the last one turned up much quicker than adv... Ver más

Valorada con 5 estrellas sobre 5

Ordered through their sister company, golfshoes.co.uk. Excellent customer service from start to finish. There was a stock issue with the shoes I originally ordered, but the team handled it brilliant... Ver más

Información sobre la empresa

  1. Club de golf

Escrito por la empresa

We take pride on offering the leading brands in golf at the lowest prices, shop in store and online at www.clarkesgolf.co.uk


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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4,2

Todas las opiniones

(1638)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Five stars 👍👍

Great company to deal with , speedy delivery of orders, and great products at a great price , dealt with Sue, very helpful and professional ,will definately be dealing with again

27 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A product and service second to none!

I ordered a Ping Sigma 2 Fetch putter at around 12.30 pm on Thursday. The price was the cheapest I was able to find. The putter was delivered at 12.16 pm on the Friday exactly as promised by DPD. There was no extra charge for the next day delivery. The putter was well packed and in great condition on arrival.
I have used a number of online golf retailers in the past and I must say that Clarkes Golf is amongst the best and maybe the best I have dealt with. Thank you so much for a brilliant product and service

4 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for delivery been…

Still waiting for delivery been everywhere apart from the delivery address. I’m afraid I wouldn’t buy from you again. I ordered the shoes in plenty of time supposed to be delivered Wednesday it’s now going into Friday ! I had to cancel golf as no shoes !!!!

29 de septiembre de 2022
Opinión espontánea
Logotipo de Clarkes' Golf

Respuesta de Clarkes' Golf

Thank you for taking the time to review Clarkes' Golf, we read all our reviews and we take your experiences seriously always striving to give the best customer service possible.
I have looked into your order, I can see you bought on Friday evening at 22.14pm on a standard 2 to 3 working day service. We actually sent your order out on Monday on a next day service ahead of schedule. I can see from DPD tracking that a calling card was left at your address on Tuesday as nobody was available to take the delivery, from their the audit does look messy. It was decided on Friday that we would send anther pair of shoes out to you on a Saturday delivery. Your order was received on Saturday.

In light of the delays from DPD and the inconvenience caused we refunded part of your payment as a good will gesture.

After reviewing your experience I feel Clarkes' Golf did everything possible, we do accept the delivery was less than perfect hence the partial refund.

I hope this helped

Regards

Sue

Valorada con 5 estrellas sobre 5

Have bought from them a few times now

Have bought from them a few times now. Always seems to be a good experience. A bit slow on email replies so use the chat online, actually a person and not a bot. If anything I'd like them to price match upto a week after purchase. It seemed long winded the current process so I didn't bother. I haven't had to send anything back so can't rate the returns process

13 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

10 out of 10 ordered returned for…

10 out of 10 ordered returned for another size and received back all within a week.

I will never go anywhere else for anything golf again.

Customer service is spot on aswell.

18 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Game changer

Got fitted for new irons yesterday, what a great experience it was, ended up buying a set of cobra irons and used them today, added 15 yards an iron easy to my shots. Any bad shots were nothing like they were with my old irons. Thanks to kieron for fitting me with the cobra ltdx. No looking back. Highly recommend anybody to go and get fitted properly. It's a game changer using the correct equipment.

19 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 3 polo shirts

Ordered 3 polo shirts, only sent 2 and they were 2 days late! (DPD issue)…I rang to say they only delivered 2 and they said the stock had an error online! They lied and said they tried ringing but sent two anyway! Why didn’t they email me if that was the case?? I then agreed for them to send the missing shirt overnight…6 days later I’m still waiting! Poor delivery/stock service! Other companies were very easy to deal with and delivered overnight as I bought 12 in total for a competition! Moral of the review “if you want something quick, shop elsewhere”

18 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

SENT PART AN ORDER

SENT PART AN ORDER

I ORDERED A FULL SET OF IRONS AND 3 WEDGES. THE BOX ARRIVED AND I INSTANTLY KNEW IT WASN'T HEAVY ENOUGH. OPENED IT TO FIND JUST 2 WEDGES INSIDE.

THEY HAD NOT SENT A FULL SET OF Mizuno Pro IRONS. SPOKE TO TO SUE WHO WAS NOT HELPFUL AND BLAMED THE COURIER. I HAS TO RING BACK ALMOST 1 WEEK LATER FOR AN UPDATE SHE TOLD ME THAT THEY HAD SENT THE CLUBS AND IT WASN'T THIER ISSUE.

IT WASNT THE COURIERS FAULT AS THE BOX SEEMED TO BE OK HOWEVER NO LEGIT COMPANY WOULD EVER SEND SUCH HIGH VALUE ITMES IN SUCH A THIN FLIMSY BOX.

SUE TRIED TO TELL ME THAT IT WAS A MIZUNO BOX ... SHE MUST THINK IM STUPID CAUSE MIZUNO BOXES ARE STRONG AND BLUE. THIS WAS PLAIN CARD AND AS THIN AS PAPER.

NO EXTRA PACKAGING WAS USED INSIDE THE BOX AND THE BOX ONLY HAD ONE BIT OF WEAK TAPE SECURING IT.

IM 100% SURE THEY HAVENT SENT THE CLUBS HOWEVER IF THEY HAD THEY WOULD HAVE ARRIVED DAMAGED IN THAT BOX.

NO INTEREST THE COMPANY AND SUE WAS BEYOND RUDE ON THE PHONE. SHE SAID IF IM NOT HAPPY I SHOULD RING THE POLICE. CRAZY

I HAVE SPOKEN TO THE POLICE AND THE CARD COMPANY AND THEY ARE STOPPING THE PAYMENT ASAP.

ONE OF THE WORST EXPERIENCES EVER

5 de agosto de 2022
Logotipo de Clarkes' Golf

Respuesta de Clarkes' Golf

Hi James,

We asked for your Police Crime Reference Number on 7th July, we are still awaiting your response.

Please contact us on 01744 419914 or e-mail us on admin@clarkesgolf.co.uk.

Regards

Chris

Valorada con 5 estrellas sobre 5

Ordered the cobra xl graphite clubs

Ordered the cobra xl graphite clubs and they arrived no problem within 3days and in perfect condition. Price for this package set was £100 cheaper than competitors and came with a further £50 at purchase due to Jubilee celebrations. Great service on delivery and communication and will certainly be ordering further products and telling my friends to look at Clarkes Golf first. Just heading out this evening to give them their first swings.

8 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five stars all day

Five stars all day. I only ordered a hat. They completed my order in record time. Kept me updated regarding delivery. I will definitely be using this company again. Well done Guys.

25 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've received my Footjoy shoes

I've received my Footjoy shoes, it's hard to get size 6 in mens golf shoes, quality shoes at a great price.
It's easy to give 5 stars when the transaction is seamless. Clarkes customer service was excellent when there were issues with delivery, addressing the problem efficiently and with urgency, in a proffesional courteous manner.
I will happily buy from them again and wouldn't hesitate in recommending Clarkes Golf.

10 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Stars Hands Down

5 stars hands down! It is easy to give a top rate when everything goes smoothly but you can only trust a business when something goes wrong. I had an issue with my order which happens, but I have to give 5 stars after the way they handled the issue with my order. I had a call from the shop, nice lad. A call.. these days it's hard to get a response via email, over the phone is something outstanding these days. And that was them contacting me, not the other way around. I was offered multiple options keeping my order or the get the money back. I'm very happy with the level of transparency and for the fact they gave options. I had previous experiences where the shop just cancel the order without bothering to ask me what I wanted or either taking accountability for their fault. I'm a rookie, but when the time comes I will definitely come back to upgrade my gears with them.

21 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time buyer

First time buyer - really impressed. Good value for money, quick delivery and great comms. Needed to exchange sizes, free return and got the new size within a week. Recommended

7 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time club fitting

Had a club fitting for the first time ever here this morning with Andy. Was a little bit apprehensive at first and didn't know what to expect as I'd heard mixed reviews on club fitting experiences. I didnt need to worry as the whole experience was fantastic from start to finish. Andy was very helpful and I didnt feel like he pushed anything onto me. There was a massive range of irons to try so was good to try a few different brands. He spent time with me making sure I was happy with the selection I made. I didnt feel rushed into making a decision and didnt feel pressured into buying. Overall I would rate the experience very highly and recommend anyone who's wanting to get fit for golf clubs to go here and see Andy.

19 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great As Always

Bought from here several times, great service and no issues and all of the guys are happy to help should you need assistance. Use with confidence.

18 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a club fitting for irons Driver and…

Had a club fitting for irons Driver and wedges. with Andrew. He explained that my irons did not need to be replaced, I changed to a Ping g425 driver short shaft regular flex and wedges with softer shafts. Andy knows his stuff explained everything about what I needed. Top class golf club fitter.

12 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am writing this review as I’ve just…seen review that dose not reflect what I’ve seen

I am writing this review as I’ve just read a pathetic review regarding service over a electric trolley. I started playing Golf again last November 2021. I purchased all my Clubs from the King Cobra range from Clarkes in St Helens. They altered all my Wood & Driver free of charge even after I had used them. I then purchased a Moto Caddy electric trolley. After 1 round I thought there was something wrong with it . A simple phone call and 8 was asked to return the trolley . Upon return and inspection it was a faulty charger that they replaced immediately. NOW THATS GOOD SERVICE. I Aldi wanted to upgrade my Rescue Wood to the new Radspeed . Again awesome service part ex my speedzone without any issue’s . I must have spent around £2k with Clarkes over the last 12 months if I was getting poor service I would not be going back all the time . Also would not be having lessons with John . Thanks Clarkes Golf I feel you’ve got a great team whom give great service.

18 de enero de 2022
Opinión espontánea

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