Click4Assistance Opiniones 

176
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everyone we've ever dealt with at Click4Assistance has been polite, hard working and diligent. No request is ever too much and they are always happy to support whenever needed. Particular credit to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've found the team at C4A to be really helpful, and very responsive. We've required a lot of investigative help to tweak the bots and tailor them to our requirements, and Luke and Fraser have been ve... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Click4assistance provide excellent customer service; they have been responsive and helpful with our queries. Their pricing structure could have been clearer and there are some limitations to the funct... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using the C4A live chat on our website for a few months now as a new way for our members to contact us. It's a good application and provides value for money. Additionally, the C4A busines... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Servicio de business-to-business

Escrito por la empresa

For over 20 years, we have specialised in customer experience technologies, including Live Chat, Chatbots, and Omnichannel Messaging. Committed to global security standards and ISO 27001 certification, 100% of our technologies are designed, developed, stored, and supported in the UK. From the NHS, global insurers, and central and local governments to doctors' surgeries, online retailers, and B2B service providers, we support businesses of all sizes and stages in their mission to connect with their audience. Our service and support make getting started simple, building the perfect solution seamless, and connecting with your customers possible within hours. Discover how our innovative technology can transform your customer experience. Contact us today to get started.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(176)

18 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Click4Assistance

Live Chat has enabled us to add an additional tool to our support services and is proving to be a useful and valuable system.

The Click4Assistance team have been very helpful throughout the whole process from set up to ongoing system support. We find the system very reliable and user friendly.

10 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good product and very helpful support…

A good product and very helpful support who were patient with us through the set up process. The chat interface and dashboard is easy and straight forward to use. Colleagues and users all seem happy with it and it offers another route of contact on our website.

30 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Click4assistance have been a great company to work with.

Click4assistance have been a great company to work with. Their customer support and after care has been fantastic. The team at Click4assistance are always happy to discuss and resolve any issue you may have and respond quickly and efficiently. They have a good understanding of customers individual needs and are happy to tailor their packages to suit those needs.

16 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Click4assistance were very detailed…

Click4assistance were very detailed with answering our initial enquiry.
I received regular calls during the trial period to make sure everything was working as we had hoped. I was assisted quickly when I wanted to adapt the design our customers would see in the live chat box from the friendly team. For what you get out of the software the price is great. I still receive calls to make sure I am happy with software after signing up which is great. It also suited us well as we didn't have to sign into a long rolling contract, would highly recommend

12 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

This is a service that was easy to implement with great support provided. From the first weeks of use it has started to make a difference to the patient care we provide.

6 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Products & Service

We currently use their Live Chat software which is fantastic. Their support is excellent they are always there when we need them. We deal primarily with Connor who is our account manager he has always been professional and helpful when dealing with our needs. Highly Recommended!

20 de abril de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very useful customer support software

Very useful customer support software, which we have been using for a couple of years. We find this to be a very good way of supporting our customers interactively and the support we get from Click4Assist is very good too.

19 de abril de 2018
Opinión espontánea

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