ClinicSource Opiniones 157

Julio was extremely helpful and patient when assisting us with a difficult task. Thank for fast response and great customer service!

Julio Flamini was patient and friendly and gave good explanation in a noncondensing way despite the difficulty and questions that I had. I appreciated his help. I do wish some features could be more flexible with Clinic Source and hope that my issues can get resolved. But Julio was terrific.

Nicole is always helpful and helps me to resolve all issues. She's very knowledgeable and a pleasure to work with!

Nikole is helpful and friendly! Thanks Nikole!

Julio is always very quick and polite in taking care of our needs.

Quick response and resolved the issue promptly! Thank you for all of your help Nikole!

ClinicSource has been a breath of fresh air from the trauma I've experienced with my former data and billing systems. ClinicSource is very thorough, yet very simplistic. It is the perfect solution to fast accurate paperwork so that I can spend more time providing therapy.

I needed help with a header issue and Nikole called me personally to help me fix the problem. I appreciated that!

Renee Denney

I've been using ClincSource for about 7 years for my occupational therapy clinic. They are super helpful and the program makes the paperwork and billing probably as easy as it can be.

So quick and responsive! I’m so thankful we chose clinicsouce for our EMR!

Julio Flamini was extremely responsive. He fixed my issue promptly and I am beyond thankful for his help. He was extremely patient and knowledgeable.

Julio Flamini fixed my issue within 5 minutes of me sending my request for help. THANK YOU!

Ever since they revamped the customer support process, my overall outlook on ClinicSource has gone from that of a great practice management system with unfortunate customer service to a total package consisting of great software and excellent support. Having particular reps assigned to my account just changes the whole experience. Nikole is a great example of a customer service rep that takes the time to understand my needs and makes the effort to find a solution even when the issue is, for example, a device or computer issue and not directly a problem with ClinicSource itself. Nikole quickly learned the way I communicate and works around my lack of technical expertise to figure out my issues and work toward a solution. Is there anything I would change about ClinicSource? Sure, but that would require an unfathomable investment to build and maintain a system specific to the unique needs of our practice. Short of that, I don't know of anything else on the market that would be better and more adaptable as a front to back practice management software for our pediatric therapy practice.

Julio was very helpful and acted quickly to restore my accidentally deleted session notes and care plan. Very grateful!

Support at Clinic Source was very quick and efficient in setting up the parent portal feature. They went quite far above and beyond and actually created the templates from our registration materials. Very very grateful for the Clinic Source team and the amount of time and overhead expense this system saves us!

Nicole did an amazing job resolving the problem that was actually created by another company! She contacted the company, resolved the issue after some very patient and thorough explanations, and called me back to make sure everything was working properly. I was so thrilled it was fixed.

Julio was very responsive to our question. He was timely, within a few hours and detailed providing me with enough information to learn so that I know what to be alerted to next time I encounter this error in my system.
Thank you so much
Sandra
BOLD Pediatric Therapy Center

Julio Flamini more than helpful and knowledgable. Thank you for your speedy service

Really impressed with Julio's professionalism and ability to answers all my questions. He walked me through exactly how to disable my therapist and downgrade to part-time if needed. Thanks for your support!!

Julio Flamini did an awesome job fixing our issue. He was efficient and quick to respond. We appreciate his great support!