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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As usual, great service from Clove. My refurbished iPhone arrived promptly and is in pristine condition as promised. On set-up the phone informed me that the display was non-genuine, but no doub... Ver más

Valorada con 1 estrellas sobre 5

I ordered 4 Samsung galaxy a52s via reebelo uk online marketplace. Seller described Good condition but really dissatisfied all phone has multiple deep scratches all over.all 4 Phone also back co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything from the start of the order to the end of the order to having a bit of trouble with the order was spot-on they sorted the problem out straight away

Valorada con 5 estrellas sobre 5

I purchased a Mac Mini , then immediately wanted to swap it for another one before dispatch. I communicated this and it was solved instantly with a friendly response. The experience made me think this... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

432 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 69% de las opiniones negativas

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4,0

Todas las opiniones

(432)

91 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service phone arrived on time and…

Great service phone arrived on time and was the best price on the net

27 de marzo de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Robert, many thanks for the positive review. You can always count on us for unbeatable prices on mobile gadgets. We hope you enjoy using your new phone and we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

Exactly as advertised

Very fast delivery and the refurbished phone was in pristine condition as advertised.

27 de marzo de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Stan, thanks for the positive review. You can always count on us for the best prices for the highest quality gadgets. We are happy to hear that you are satisfied with your order and we look forward to serving you with more tech in future.

Valorada con 1 estrellas sobre 5

Don’t trust website

Don’t trust website. I need urgent monitor for my work and Ordered 4k monitor from them. They just cancelled next day after getting payment now waiting for refund. They said they don’t have stock. How could you sell product and get payment without stock. Now have to wait refund for ordering different monitor. Total joke

31 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS DO NOT BUY FROM THEM.

BUNCH OF SCAMMERS. FAULTY PRODUCTS. BAD CUSTOMER SERVICE. DON'T HONOUR WARRANTY. TIME WASTERS AND WILL TAKE YOUR MONEY FOR NOTHING.

I bought a pixel 6 from backmarket that wasn't working and sent it back before the 21 days. I only saw then that clove technology were the sellers. I decided to go to eBay and bought a pixel 6 but unfortunately found too late that clove technology were also the sellers. Bought both in very good condition. Worked for maybe a month before it started having charging problems and stopped charging altogether. Tried different chargers including the one they sent. Sent it back to be fixed, they said they "fixed" it but sent it back dead and without a charging cable. Tried again to charge it without success so sent it back for a refund. They then sent it back to me saying that I damaged it??!??! And will not honour the warranty or refund me. SCAMMERS DO NOT BUY FROM THEM.

23 de marzo de 2025
Opinión espontánea
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello MP, many thanks for the review. We are sorry to hear that this has happened with your order. Based on our records, you returned the Google Pixel 6 for repairs which we did. The repair was confirmed by running a complete Phonecheck report which certified that the phone was returned to you in a 100% working order. However, when you sent the phone back to us the second time, our team discovered that there has been an accidental damage, which voids the warranty. This is why the phone was returned to you without further repair or refund.

Valorada con 1 estrellas sobre 5

Abysmal!!!

Abysmal!!!! phone described as “pristine” came with over 50 chips n marks. Poor communication and then had audacity to charge me postage when it wasn’t as described and all there fault. Illegal?

12 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

とても満足です!!

日本語でごめんなさい。日本から注文しました。自国のAmazonなどと同様の迅速で丁寧な対応をして頂き、安心して良い買い物が出来ました。是非また利用させて頂きたいです。ありがとうございました。

3 de marzo de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

こんにちは、Tomoyuki さん。肯定的なレビューをありがとうございます。弊社からの購入で良い経験をされたと聞いて嬉しく思います。新しい製品を楽しんでお使いいただければ幸いです。今後もさらに技術面でお役に立てることを楽しみにしています。

Valorada con 5 estrellas sobre 5

Spot on!

Fantastic after-sales service with friendly helpful staff.

17 de marzo de 2025
Opinión espontánea
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Martin, thank you for the positive review. We are happy to hear that we were able to serve you in line with our human-first approach to sales and customer service. We hope you enjoy using your new product and we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery, product as described

3 de marzo de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Andrew, many thanks for the positive review. We are happy to hear that we didn't fall short of our promise to deliver high-quality products in good time. We hope you enjoy using your new product and we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

Hassle free ordering and delivered on…

Hassle free ordering and delivered on time.

24 de febrero de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Jeannette, many thanks for the positive review. We are happy to hear that you had a hassle-free experience ordering from us. We hope you enjoy using your new product as we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

Excellent second hand options

Both a second hand laptop that came the next day all well packed. Machine is working perfectly and was in extremely good condition for a second hand. Price was superb.

5 de marzo de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Aleksandar, many thanks for sharing your experience with us. We are happy to hear that your order arrived in good time and in good condition. We hope you enjoy using your laptop and we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

My experience with you was fantastic

My experience with you was fantastic, I really appreciate the fast and speedy delivery

I will definitely be ordering from you more often.

25 de febrero de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Finaly, many thanks for the positive review. We are happy to hear that you had a fantastic experience buying from us. We hope you enjoy using your new product and we look forward to serving you with more tech in future.

Valorada con 2 estrellas sobre 5

Poor Shipping Experience

Purchased a nearly 1000$CAD phone. Courier indicated that a signature on delivery is required. Package was delivered without signature, leaving the package outside in plain view. Could have easily been stolen, as has happened recently.

Would not recommend, especially if they ship to you with DHL.

7 de marzo de 2025
Opinión espontánea
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Dave, many thanks for the review. We are sorry to hear that DHL put your order at risk. Please be assured that we prioritise customer satisfaction, hence the need for customer's signature for every delivery. We shall take other measures to ensure that you or other customers do not experience this in future. However, we hope you enjoy using your new phone as we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

Satisfied!

The phone is in perfect working order and cosmetic condition.

24 de febrero de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Marius, many thanks for the positive review. We are glad to hear that your phone arrived in perfect working order. We aspire to uphold these standards as we look forward to serving you with more tech in future.

Valorada con 4 estrellas sobre 5

Everything was easy to negotiate…

Everything was easy to negotiate because the instructions were clear and concise. This would have been 5 star, but for the fact the charging cable does not fit the iphone. Shame.

26 de febrero de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Patricia, many thanks for the positive review. We are sorry to hear that the charging cable you received does not fit your iPhone. We have sent out a new charging cable to replace the faulty one. We hope you enjoy using your new phone and we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

All good and exactly as described

All good and exactly as described, thanks.

24 de febrero de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Thanks for the positive review Scott. We are glad to hear that we met your expectations. We hope you enjoy using your new phone and look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

The power lead to my Apple Macbook Air…

The power lead to my Apple Macbook Air was snapped by accident, leaving my life on hold. Found a replacement at an unbelievable price on Clove and hey ho, they turned my order round and had me up and running in less than 48 hours. Best price, best service, better than Apple.

25 de febrero de 2025
Opinión espontánea
Logotipo de Clove Technology

Respuesta de Clove Technology

Thanks for the positive review Sue. We are happy to hear that we were able to deliver in good time to salvage the situation. We hope you enjoy using your new accessory and we look forward to serving you with more tech in future.

Valorada con 5 estrellas sobre 5

They were quick to package the order…

They were quick to package the order well and ship it out.

29 de noviembre de 2024
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Nick, thanks for the positive review. We always strive to satisfy our customers and we are glad to hear that you order turned up in good time. We hope you enjoy using your new product as we look forward to serving you with more tech in future.

Valorada con 1 estrellas sobre 5

Avoid

If the. Company send you an ok item then well done, phew IF however, as often seems the case they send an item which is faulty, or you wish to return it or a 'pristine' item has a big chunk taken out of it, then I am sure not a single on of thier customers has ever had a satisfactory resolution.

16 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Selling Items Not In Stock

Ordered a pristine Apple Watch Ultra and received an order confirmation number shortly afterwards. The next day I received an email saying the order had been cancelled because the item was not in stock. Not even an apology, just a 'we've cancelled your order'. Epic.

12 de febrero de 2025
Opinión espontánea
Logotipo de Clove Technology

Respuesta de Clove Technology

Hello Nathan, we are sorry to hear that your order was cancelled due to lack of stock. This was as a result of stock error from of our suppliers. In this case, we had no choice but to cancel the order within the shortest time possible and issue a full refund immediately. We sincerely apologise for any inconvenience caused and we hope to get the chance to make it up to you soon.

Valorada con 5 estrellas sobre 5

Excellent service

A wonderful experience

5 de febrero de 2025
Logotipo de Clove Technology

Respuesta de Clove Technology

Thanks for the positive review Robert. We glad to hear that you had a wonderful experience shopping from us. We hope you enjoy using your new product and we look forward to serving you with more tech in future.

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