Coffee Beanery Opiniones 

Really great service. When I notified them of a fault with a component of an item we’d purchased from them, they followed up really quickly to sort it out and had the replacement part out to us less than a week later.

When I ordered the Cilia Electric Coffee Pot I was advised that it was out of stock. Their customer service through email and by phone were very prompt and attended to all queries. As there seem to have been issues with my order on it coming into stock again they actually forwarded it to me by express rather than standard allowing me to give it to the intended on their birthday rather than a later gift.

Ordered a coffee machine over the busy Christmas/New Year period, it toojk approx 2 weeks to arrive. The refurbished machine was in mint condition, as it had only made 35 coffee's previously. To date I've made several coffees and the machine works perfectly. The machine was 1/2 the price of new machines available in retail stores. Directly following my purchase, I saw some of the negative review of the Coffee Beanery. I was initially concerned that I had been scammed, but contacted the company and was reassurred that my machine would arrive. I requested a tracking number, that was forwarded to me immediately. I'm confused by the amount of negative comments on the reviews, but in my opinion, the Coffee Beanery delivered the machine I ordered in an appropriate time and for a massively reduced price. Happy Customer.

Pretty ordinary service. Placed an order of some items after getting a refund from another well promoted coffee related seller who pretty much had the same problem.

Items were shown as in stock, 1 was sent, I had to follow up on outstanding items, most of the outstanding items were sent, chased up one remaining item - no reply.

It was only a chase item but that's besides the point. If you cant reliably run an online operation (think - communication!) then just don't.

I've been using the Coffee Beanery for over 12 months and can honestly say they have exceeded expectations when compared to others for constant delivery of a quality product.

So pleased with my machine purchased from Coffee Beanery! Ordered a ‘refurbished’ machine and it seems to me it has to be brand new. Not a sign of wear or anything and it came packaged properly and still with the plastic over the screen. Small amount of coffee grounds detected but as it states in the manual all machines are tested before use (including brand new) and this is to be expected. Delivery was quick, particularly given current postals delays. Looking forward to trying out their beans in the future. Would highly recommend :)

Before I made my first purchase from Coffee Beanery, I was a little hesitant. Due to a few odd looking reviews on a page like this, and a couple others. However I made a phone call to Mark, one of the owners I believe. And he gave me the reassurance that they’re a family business operating here in Australia, doing the right thing. So I ordered the La Pavoni EuroPiccola, and I could not be happier. The machine came in perfect condition in a timely fashion. I Highly recommend coffee Beanery 10/10 Service

Ordered a very expensive coffee machine which was in stock on their website, they rang to confirm payment with my credit card and all was good. When I didn't receive my machine in the expected time frame, I made a call to Coffee Beanery who told me "some how the coffee machine 20 foot container was off loaded in Singapore, so there was going to be a delay of another 6-8 weeks, before it arrives in Australia". Hmmm... After reading a lot of reviews about this guy and how hard it was to receive a refund, I went straight to the credit card provider to start the process of getting my money back. What an unpleasant and long experience this was!

I sent an email to CONFIRM stock, and was told yes items are in stock. Four days later I hadn't heard anything, not even that there was a delay, so asked if they had shipped items. I was told they're waiting on stock arrival! I called them and all I got was excuses as to why it's not their fault. In the end, very simply, they didn't check they just told me they had the goods in stock - which was the whole point of my confirmation email. If they told me they couldn't confirm until the next day, I would have went elsewhere.

I lost a whole week waiting for them, could have purchased elsewhere that actually has stock when they say they do.

If you are health conscious like me, getting one of those machines will surely allow you to make your coffee at home, customized at your choice. This way you can save yourself so many calories and bucks. And don’t search too far. Got mine from the Coffee Beanery machine and the service is amazing.

Delivery was on time and I love that the grinder is well packaged. Most importantly, the grinder is working so well. Now I can make my own Coffee without hassle.

Fantastic coffee machine delivered fast! Thanks

Awesome coffee machine & service from these guys no more queuing up for coffee in the morning we have it right at home. Thank you so much Coffee Beanery

Awesome product, awesome service, can't rate these guys high enough!

Warning. This business is a scam. Conman.

The biggest coffee machine range ive ever seen, just amazing.

I had a problem with a coffee machine purchased from them, they attended to the problem. Professionally and promptly.

Bought a coffee grinder, french press, and coffee tin from them earlier this year.

Someone from the company called and said that there had been issues with shipping grinders to PO boxes in the past. Quickly and easily swapped to a courier delivery for the grinder.

Everything arrived quickly. Items were safely packed and in perfect condition. Couldn't be happier with them.

Would buy from them again.