ColourFence Garden Fencing Opiniones 

Colour fence company ltd, you committed CRIMINAL DAMAGE & aggrevated tresspass to my house by DRILLING into MY HOUSE and fitting your fence to my property for a neighbour and neither you nor my neighbour obtained my consent! rectify this ASAP because believe me when i tell you that I AM pursuing this legally (Your website disclaimer is legally void btw in UK law)
Uploaded my experience on old channels online BUT
I'll upload on my much larger channel later if needed showing my truthful experience.

Im happy to upload on my much larger channel if it's not resolved ...

Since you ignored my written warning and telephone calls, I can and will tell the world my experience and the TRUTH!

Also,

I am pursuing your company for legal reconciliation

Get your documents ready!

Had back gate and three panel fence fitted by Al, who covers the Birmingham area. Everything went perfectly from installation to the collection of waste. The quality of the fence is excellent and Al worked solidly for a day and a half in baking hot weather and did a very fine job. We would highly recommend Colour Fence and Al to anyone. Gary

Materials used were as promised and are excellent quality.
The fitters, Gareth and Jarrod were amazing. Professional, knowledgeable, polite and cleaned up after each day. They were faultless. I highly commend this company.
I am so impressed I will be ordering railings to be fitted to the front of my property. 👍☺️

Dominic, the salesman in our Devon area was very helpful. We had Harry from the main Newport depot down to fit the fence, due to a few tricky areas we had. He was fabulous, friendly, easy to get on with, a true professional, who took pride in his work and as a result he did a fabulous job. Harry worked very hard in extremely hot weather, which resulted in solid ground when having to dig deep holes for the posts, he didn’t complain once, just got on with the job. We are very pleased with our fence and gate. It looks very smart and strong and with the bonus of no maintenance needed, plus a 25 year guarantee.

I would like to say how exceptional Luke & Sonny were when installing my new garden fence. I had a text to say what time they would be with me, they then arrived exactly on time. They went through exactly what would be happening & throughout the procedure always consulted with me on any slight issues & then followed this up by giving great advice on how the issue could be sorted based on their many years of experience. Consistently professional, friendly & definitely knew what they were doing, which led me to feel confident & reassured, that I was in safe hands and feeling I would get a good job done. They both worked very hard, (in the extreme heat too)! They worked very tidily and left all the waste in one place once the job was finished, even ensuring the fence panels were spotless before they left. I cannot speak more highly of them & what a credit they both are to the Company.
I had a very good experience with the people behind the scenes who create the emails/accounts/admin etc too. I wish all companies I dealt with were this efficient.
All in all, a very pleasant experience which is still snowballing with all the neighbours passing by and telling me (something I already know) how fabulous my new fence looks! So, many many thanks-I know exactly where I will be going when I need another fence and can thoroughly recommend! Sharon.
So many, many thanks 10/10!

I was expecting my colour rail fencing to be installed tomorrow having booked the work in a month ago. I have just had a call to say that the railing hasn't been delivered to the installer as planned. Less than 24 hours before the work was to be completed. I have already had to change my order to fleur-de-lys as they'd run out of ball finials. I now have to wait until 31st for installation. A very unhappy customer 😕

Absolutely amazing workmanship, attention to detail fantastic. The boys worked so hard, also checking with us that we were happy with each stage before moving on. I can honestly say we are delighted with our new fence,. HIG3HLY RECOMMEND COLOUR FENCE.

David and Gabriel did an amazing job fitting the gate for us. They worked so hard in the hot weather but did a fantastic job. They also cleaned all the waste away and leave the area clean and tidy. Thank you both so very much.
Sebastian is amazing in communication. He contacted the head office and helped us return the extra parts. It has been a great experience having the team and we love our new gate! Thanks Seb, Dave and Gab.

So pleased with our new fence. It looks fantastic and we have already had a number of likes from passers by and neighbours. The taking down and disposal of the existing fence was an enormous task but achieved with only little inconvenience.
Nothing but praise for Jared and Gareth who worked through rain and sun and kept us updated and informed throughout.Perhaps it was the coffee and cake that kept them going!!!
Great service and product
Thank you .

I placed an order in January and told 3 weeks lead time. Since then there has been repeated delays and promises of getting this installed the following week which never happened. Its now 5 months later and I've requested a refund to be told I'd get a phone call the next day and I'm still waiting. This is completely unacceptable. Ive been more than patient and accommodating of the delays. I expect the company to process my refund in full in the next 7 days. If the refund is not received within that timeframe, I will be reporting the matter to the appropriate consumer protection authorities and considering further action to recover my money.
I would advise potential customers to exercise caution based on my experience.
Told to send my details by email which I dod 5 days ago and again yesterday and still no phone call or acknowledgement of this.
Got an email on 8 June saying it's wrapped and ready for fitting...same story for last 5 months and told this is just another empty promise abd want a refund. No response. Unbelievable service. Demand my refund now and a full explanation on why ive had to endure 5mths waiting for a gate when told it would take 3 weeks.

Quoted, we accepted quote.

Then radio silence - we chased on 3 occasions - told installation will be in touch - nothing.

Waste of time - we’ve had to start again and waste more time, resulting in plants being massively disturbed during key growing period.

What a pleasure it was doing business with ColourFence.co.uk
From my very first visit to the factory in Newport where everyone went out of their way to show me around and let me see the product.
Next the visit from Matt to survey the project.
The timely communication on the progress of my order with Richard.
And finally the fitting. Top team Gareth and Jarred. Hardworking and respectful of my garden plants and property. So patient trying to explain angles to my husband😂
We are very pleased with the results and would have no problem recommending them.

Our first contact was with Richard who measured up and showed us the different coloured samples
He was not pushy and very professional
The fence was fitted on the dates promised by Joseph from Warwick
Wow did he work hard and his standard of work was excellent
He was polite, respectful and a perfectionist
We are very pleased with our fence and the company

Recently had a fence fitted by Colourfence and I couldn't have been more pleased!
Harry was so so helpful. He explained everything so well and worked really hard over a 2 day period. He couldn't have been more helpful in advising us. He was very professional, clean and tidied up after himself.
Well done Harry - highly recommended.

The whole process was simple and seamless from initial consultation to installation. Our installation was booked for Friday 8th May and our chosen fence colour was ti be 'grey'. The two lads, Gareth and Jared duly arrived with all the materials, on time, as expected. The two of them worked like 'Trojans' throughout the project, achieving completion by 5pm. I have to say that these two guys are a credit to the company and I would not hesitate to recommend the company again.

I recently had a gate and fence installed at my property in Cardiff (CF23) by the Colour Fence Newport branch today 27/4/26 and I’m extremely impressed with the entire experience.

From the initial consultation right through to the final installation, the team was professional, reliable, and easy to deal with. They took the time to understand exactly what I wanted and offered helpful advice to ensure the finished result matched my expectations perfectly.

The installation itself was carried out to a very high standard. The gate and fence are sturdy, well-aligned, and look fantastic—completely transforming the appearance and security of my garden. The team worked efficiently, kept everything tidy, and showed real attention to detail throughout.

It’s clear they take pride in their work, and the quality really speaks for itself. I wouldn’t hesitate to recommend the Colour Fence Newport branch to anyone in Cardiff or the surrounding areas looking for top-quality fencing and gate installation. Excellent service from start to finish.
My neighbours have all taken the contact details and hopefully they will have theirs done. I am looking forward to doing my front garden too very soon

KEEP AWAY FROM ColourFence Garden Fencing
I ordered my composite fence on the 27th February 2026. I still have not received any correspondence to confirm my payment to them other than my receipt I got off the salesperson who came to the house( who they say doesn't work there anymore ) I was given the installation day several times which were cancelled. I then was promised a date of the 10th of April which when I had to phone was told this date shouldn't have been promised. I was then told that the next available date was 22nd April which is today. STILL nothing and no contact from them at all. I've now had to phone AGAIN today 22nd April to which they have said there was no agreement in place...though when I was given this date I stressed I'd have to take holidays for today and tomorrow as she said it would most likely take 2 days to complete.So I've wasted 2 days holiday and nothing to show for it. The customer care is HORRIFIC and correspondence is even worse.....I have now asked for my £1800 deposit back.No reembersement for loss of work days..KEEP AWAY AS I WAISTED 8 WEEKS ON THIS COMPANY...23.4.26 I have received my deposit after having to give yet more bank details to them as apparently they can't refund the original payment method ?? STILL no compensation for losing 2 days holiday and 8 weeks waiting around oh and did I mention they told me to knock my external wall down and take down the existing fence ready for installation...so we now have NO wall or Fence due to this fraudulent company.Still NO response 16.06.26...Refund received but guess what NO reply when trying to put in an official complaint...I lost days Holidays after getting messed around off these Muppets with nothing to compensate me.

This company are fantastic nothing is too much trouble.
Everything clean and tidy, staff are polite and courteous.
Very honest, one panel was damaged cos of wind, was told of this and was replaced when wind wasn't blowing.
( 2 days later).
Did Everything they said they said they would.
Would highly recommend l.

Generally very pleased with the service, the quality of the product, the efficient and professional installation, the new gate appearance and operation. The delivery of the components would have been excellent except the gate frame was not included, therefore the installation was postponed from am to pm.

Second time of using ColourFence and would highly recommend. Professional, friendly, tidy and reliable. The whole service from initial contact to completion of job was first class, not to mention how good the fence and back gate looks. Thank you 🙏