Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had my chair 2 years now and I wouldn’t be without it when my pain levels are bad I can get really comfortable in my chair it’s far superior than store bought recliners

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A reliable company that provides quality beds! Having had other reclining type of beds this is by far the best. All Comfomatic staff are friendly and business like, thank you to Mikey and John who... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Tienda de colchones

Escrito por la empresa

At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

300 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(300)

135 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very Professional and Courteous.

From the very start of the introduction it was very instructive very professional and very pleasant dealing with your representative Neil.
I would go as far to type, Neil was a very nice fella indeed, an asset to the company!
Plus Mathew and Ryan whom I spoke with several times on the phone, they are very informative and gentle in their manner towards myself asking questions-about the operation as a whole, in the way I have been treated as your customer which is excellent!
The young fellas who delivered the new bed where very profession!
John the driver on completion of the new Bed!
John Explained everything to me regarding the operation of the bed including adding the remote on my iPhone, which I will use before I use the bed remote, which I am very grateful for!
Comfomatic along with everyone I have come into contact with have been very professional and courteous.
Thank you again
King regards,
Doug and Pam Ward.

28 de enero de 2026
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Doug and Pam, thank you so much for this amazing feedback, it is very much appreciated.

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful, with demonstrating chair. Very pleasant. Respectful of property. Removed packaging and left property with no mess.

22 de enero de 2026
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Jayne, many thanks for the great feedback it is very much apreicated.

Valorada con 1 estrellas sobre 5

Comfomatic don't read their emails

Comfomatic replied that they could not identify me in their records. Seems like a regular excuse of theirs. What a load of rubbish. I emailed them about this matter but of course they didn't reply. Perhaps they don't read their emails. I have resent it just now; the one I sent on 21st Dec last year (2025). I am hardly going to collect the£15 voucher from their office when it was promised at £30. And I would not have entertained their presentation without that promise. So I was tricked. I suspect that they would not have honoured the deal anyway as I note that the application for the voucher entailed submitting the questionaire within 28 days; Yet the survey covered by the questionnaire lasted 28 days itself. So basically the whole matter was con-trick just to get their reps feet in the door. Did anyone acually get the voucher? However pleasant the reps were and however good the product - though pricey- may be, I would not recommend anyone deal with this company when it is as duplicitous as I found it.

11 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The new bedsales pitch was clear and easy to…

The sales pitch was clear and easy to follow .Every angle was covered well.The salesman was polite and patient and asked if we understood or had any questions at various points .

The product suited us due to our ages and health issues.The most important thing in life is getting a good nights sleep as this affects your well being.If you sleep well you awake refreshed and have more energy and are motivated to do more you also think more clearly on all issues.
Even on the first night we both slept sounder and longer.

10 de enero de 2026
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Doreen, thanks for the great feedback it is very much appreciated.

Valorada con 5 estrellas sobre 5

Meeting Mike and John

The two gentlemen who came to put my bed together were very kind and couldn't do enough to help me. They explained everything very well in the simplest of ways. I WAS VERY EXCITED TO SEE MY NEW BED UP.

8 de enero de 2026
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Tricia, many thanks for the great feedback it is very much appreciated.

Valorada con 5 estrellas sobre 5

Excellent service from sales rep and…

Excellent service from sales rep and delivery drivers. Can’t wait to use my new bed.

6 de enero de 2026
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Robert, thank you very much for the great feedback it is very much appreciated.

Valorada con 1 estrellas sobre 5

Comfomatic are making speculative phone…

Comfomatic are making speculative phone calls based on no data whatsoever claiming I had 'requested information', This is an utter lie since I am in excellent physical health.
They now say they 'believe' I had expressed an interest. Utter rubbish - they're just targeting older people. Cold calling is the most pathetic marketing tool.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Martin, thank you for the feedback. As a business we have no desire to contact consumers who have no need or no interest in our products. We will only contact you if we believe you have expressed an interest in our products via a marketing campaign and consented to that contact.

Valorada con 5 estrellas sobre 5

The delivery guys were very polite and…

The delivery guys were very polite and very fast at putting bed together they were very tidy and didn't make a mess and we were given a very good demonstration of how to use the bed. Very happy 😊

9 de diciembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Albert, many thanks for the positive feedback. We very much apreciate your kind words.

Valorada con 5 estrellas sobre 5

Alun Davies entertained us as he…

Alun Davies entertained us as he explained and demonstrated the comfort of the beds. Amazed that the products were delivered and assembled by the delivery team the next day! The beds were assembled and controls explained plainly by the polite guys before they headed off to another delivery

5 de diciembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Lynda we very much appreciate your kind feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

The service has been excellent from…

The service has been excellent from start to finish. All the staff were very helpful and friendly.Everything was explained to me. I would definitely recommend this company

20 de noviembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Thank you so much for the great feedback it is very much apreciated.

Valorada con 5 estrellas sobre 5

Comfomatic are a reliable company that provide comfortable beds!

A reliable company that provides quality beds!
Having had other reclining type of beds this is by far the best.
All Comfomatic staff are friendly and business like, thank you to Mikey and John who not only fitted and demonstrated how to operate the bed they dismantled our old bed and resited the bed our spare bedroom, Thank you!

15 de noviembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Dennis thansk so much for the fantastic feedback it is so much apreciated.

Valorada con 1 estrellas sobre 5

In response to my review

In response to my review. I personally have called over a month calling a few times every week waiting for a date from you and I get apologies … saying they could see it’s cancelled. I spoke to Alison. And that she would come back with a date to inspect it and collect it and we never got a date. My mother has been waiting for you to reply and advise a date as well. I did say I would write a review if I got no dates. So you were aware I am taking this further. The personal finance company you signed her up with is aware as well and has been in contact with you.

5 de noviembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Nash, thatn you for your repeat review. We have provided our substantive response to your earlier review.

Valorada con 5 estrellas sobre 5

Great Service

the gentle men were fast polite and made sure that i was happy with everything before they left as with all my experiences with the comfomatic staff i could not praise them enough 10 out of 10

Thank You very much

7 de noviembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Rick, many thanks for the great review it is very much apreciated.

Valorada con 5 estrellas sobre 5

Everything from collection of the old…


Everything from collection of the old bed to the assembly of the Comfomatic bed was done so quickly and there were no issues. The lads who did this installation were really good, and very courteous.

31 de octubre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Mrs Brown, many thanks for the feedback it is very much apreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Good service

Good service, recomend the sales rep and delivery drivers.

30 de octubre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Malcolm, many thanks for the feedback it is very much apreciated.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más