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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had my chair 2 years now and I wouldn’t be without it when my pain levels are bad I can get really comfortable in my chair it’s far superior than store bought recliners

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A reliable company that provides quality beds! Having had other reclining type of beds this is by far the best. All Comfomatic staff are friendly and business like, thank you to Mikey and John who... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Tienda de colchones

Escrito por la empresa

At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

300 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(300)

135 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service from Rep and delivery…

Good service from Rep and delivery drivers, I am looking forward to using our new bed.

29 de octubre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Derek, many thanks for this great feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Polite and helpful information was very

Polite and helpful

25 de octubre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Mr Clark, thank you for your feedback it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

The service has been fantastic from the…

The service has been fantastic from the rep who came to demonstrate the product to the delivery driver who showed us everything about the chair and how it all works thank you.

25 de octubre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Stephen, many thanks for tge fantastic feedback. It is very much appreciated. We wish you many hours of rest and relaxation in your all new comfomatic ultra high leg lift chair. .

Valorada con 5 estrellas sobre 5

The men were efficient and they were…

The men were efficient and they were very knowledgeable and very helpful with all aspects of the delivery 🙂

24 de octubre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Carol,, Many thanks for the great feedback it is very much apreciated.

Valorada con 5 estrellas sobre 5

Delivered in 24 hours.

Delivered in 24 hours.
Carefull around my property.
Explained and demonstrated the remote.
Friendly delivery staff.

23 de octubre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear John many thanks for the great feedback it is very much apreciated. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.

Valorada con 1 estrellas sobre 5

Terrible company.

UPDATE - I have absolutely no idea what you are referring to here. I certainly have not spoke to anyone at your company today, I am currently on a driving job to Scotland. But my review still stands. I interviewed with you in July and you guys quite frankly suck. Please stop harassing me.

Terrible company.
They don't pay their sales people a wage, they have hundreds of salespeople working around the clock, driving 1000+ miles a week for no pay, they only get paid when you make a sale. This creates a pressuring environment and turns the salesperson into a nasty biting dog, a bit unethical??? They claim their beds are unique to them, hardly. They come across as all lovely but I would argue that. I interviewed with them some months ago, they come across as a lovely bunch but under the hood you can see the problems. High staff turn over, they create pressure sales people, one point of evidence in this was when theys said they expect you to stay in the customers home for up to 4 hours.... 4 HOURS!? That's criminal. How is an 80 year old dear supposed to stay focussed for 4 hours on a boring sales pitch!? God damn it boils my blood!
They claim you can earn up to £100,000 a year, with their top salesperson earning £160,000 in one year... Yeah sure.. BS.
If someone has earned £160,000 in one year, that would equate to 3 sales a day of £5000, 6 or 7 days a week... Can you imagine the level of deceit and sales pressure that had to be applied to earn £160,000 in one year..
I really did not want to write this review as I hate shi**ing on companies but this one is called for.

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Dean, following on from a call recived from you today, we have now been able to identify you. As you are aware, you applied for a position as an independent agent here, you were promptly informed that your application had been unsuccessful. The reason for that is that we believe that you would be a wholly unsuitable candidate to represent this company and visit our customer group. Our view in that regard has subsequently been confirmed by this post and a subsequent call recived from you. We are sorry that you are unhappy with our decision not to offer you an opportunity, but our customer experience and wellbeing is our number one priority.

Valorada con 5 estrellas sobre 5

I am happy with our bed

I am happy with our bed, great service Comfomatic.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Mrs Machin, thank you so much for the great feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Valorada con 1 estrellas sobre 5

Too expensive, pressurised sales

Tread carefully when they call you for a visit. They may be in your house longer than you expect. They will dangle carrots in front of you just to get a sale, by any means necessary.

4 de agosto de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Mo, as you are aware, you have not been an agent of Comfomatic nor have we had any delaings with you. Therefore your review is not genuine. We believe our genuine customer reviews speak volumes about the way we treat our customers.

Valorada con 1 estrellas sobre 5

Awful business with terrible ethics.

Awful business with terrible ethics.

I witnessed 1st hand Ged the sales director for this business despite being asked to on several occasions would it take much longer and asking him to leave still stay at the person house who we had visted for over 45 minutes after being asked to go.

It was visibly upsetting to see and the lady clearly no longer wanted him to be there, despite her requests which were ignored and he carried on. We were in the house for almost 3hrs which is a short amount of time if you read the other negative reviews on here too.

I have evidence of this and have been in contact with BBC Watchdog to share this.

They have a massively high turn over of sales staff due to treating them awfully and effectively not paying for the last week in which they work.

Read the negative reviews on here which demonstrate what this business is truly all about.

Update: Following on from the reply from Comfomatic please read the previous reviews and make your own judgement. I have a positive review from Kevin Allwright and act with integrity and decency. This business shows no empathy for the people it does business with, the people it employs and treat their staff appallingly.

As to their values or rather a lack of any, ask them what are the safeguarding policies they have put in place to protect the general public in which the engage with. What checks such as a DBS check are carried out on the people they are quite happy to send into people homes.

None of this is carried out and they send people out without any checks and with criminal convictions.

This is what sort of business this is.

When treated dreadfully whilst visiting a client rather than see if your ok they showed zero empathy as well.

I have engaged with BBC Watchdog to expose this company for what they are.

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Anthony, as you know you know you represented us for a short period of time. Your agency was terminated because of your conduct. We believe our action terminating your agency agreement says much more about our values and the steps we take to protect our customers than do your words.

Valorada con 5 estrellas sobre 5

Good service all round

Good service all round. Can't wait to use my new bed. 😀Thank you Comfomatic.

25 de septiembre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Lynn, thanks so much for the great feedback, we wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Everything was brilliant

Everything was brilliant, very polite, friendly and very informative

24 de septiembre de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Shane, thanks for the great feedback it is very much apreciated.

Valorada con 5 estrellas sobre 5

The fix my bed first time

Bed fixed in no time, Fully working. Advised on other products. First time something went wrong bed ib 10 year

23 de septiembre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Barry, thanks for the great feedback and it’s nice to see that our products stand the test of time.

Valorada con 5 estrellas sobre 5

The delivery was on time and both the…

The delivery was on time and both the driver and his companion were very pleasant and obliging.

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Mr Jones, thank you so much for the feedback it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System!!

Valorada con 5 estrellas sobre 5

Confomatic sleep ststem

Bed delivered on time, two very helpful and professional chaps, explained all the working of the bed and the aftercare support, took away the old bed, cheerful and friendly, excellent service.

28 de agosto de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Tim, thanks for the great feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Will recommend without hesitation

My experience with comformatic has been easy and very comfortable from my first contact with Steve the sales rep. to the 2 delivery guys. Everyone was polite and friendly very knowledgeable and helpful. My new chair is really comfortable and I will recommend this company without hesitation.

23 de agosto de 2025
Opinión espontánea
Logotipo de Comfomatic

Respuesta de Comfomatic

Dear Jill, many thanks for the great feedback. It’s wonderful to hear that our team are delivering the service our customers deserve. We wish you many hours of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair

Valorada con 5 estrellas sobre 5

Great service

Great service. Extremely thorough staff. Very polite and no problems wot so ever. And that was before I tried the super duper chair.
Luv it. Tried alot of things in the past, but not like this. Very good.

22 de agosto de 2025
Opinión espontánea
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Respuesta de Comfomatic

Dear Jason thank you so much for the feedback. We wish you many hours of rest and relaxation in your all new Comfomatic ultra high leg lift chair

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