Comfy Sleeps Home Opiniones 

242
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Shocking company. Rude staff. Not helpful in the slightest. Huge bed delivered by only 1 person and then said he couldn't get it off without help from someone else (you knew the size, you should'v... Ver más

Valorada con 1 estrellas sobre 5

Atrocious. Incorrect mattress arrived late and was never collected. Correct mattress never showed up. Had to claim money back from the bank. Owner of the company phoned me to complain that I was com... Ver más

Valorada con 5 estrellas sobre 5

Visited the store, one of many over the last few days in the hope of finding a new bed. Customer service here was discreet and professional Dale was helpful and informative letting us try and take... Ver más

Valorada con 5 estrellas sobre 5

Amazing from start to finish. Ignore the negative reviews they look suspicious to me. We are very happy customers having bought two beautiful beds from Adam who couldn't be more helpful. Too good to... Ver más

Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de muebles para dormitorio
  3. Fábrica de muebles
  4. Tienda de muebles
  5. Tienda de sofás
  6. Proveedor de marcos de madera

Escrito por la empresa

At Comfy Sleeps Home we specialise in bespoke personalised luxury home furniture. All of our items are handcrafted from scratch in the UK using the finest materials and fabrics. Once the manufacturing process has completed, the products are sealed with great care and delivered to your doorstep. We offer fast and efficient delivery so when you buy from us you won't be waiting long for your luxury item to arrive. Our price match promise guarantees our customers are given the best possible price to suits their needs


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

242 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(242)

8 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

I found this company on Instagram

I found this company on Instagram, visited their showroom which is one of the best I've been too. I was that impressed with the quality, I ordered the mini Ambassador. The bed was delivered within 2 weeks. Communication was excellent and the company a pleasure to deal with. I would definitely recommend this company.

2 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my bed

it definitely looked difficult at the start but i’ve no clue how to build beds but i had lovely support from one of the workers who texted me on what was what and now my bed is built it looks great! :)

2 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

If I could give more than 5 stars, I would!

I visited comfy sleep home about two weeks ago when looking for a bed. I searched multiple shops and didn’t find anything I liked until I came across their Instagram page. I was told my bed would be ready within a week (other places said 4 weeks) but they managed to get it made in a couple days!! It’s exactly how I wanted it, the colour, fabric, size, all of it! Buying my mattress from there is probably one of the best choices I’ve made, it was so cosy! The team went the extra mile to ensure I was given the best service. I was given regular updates and owner/manager Muavia even went out of his way to pop into my place and assemble the bed! 10/10 service, product and price. Shout out Comfy Sleeps Home! Extremely happy :)

18 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I bought a king size wingback bed / ottoman with a mattress. This was delivered within the 3 week timescale. Great quality and no problems at all.

11 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service. DO NOT ORDER.
I wish I had read these reviews before I ordered. Here’s my experience..
I ordered the Nina Wingback bed on the 9th June and didn’t get it until 20th July. This is after a chain of lies and errors by both Comfysleeps home and the SGK delivery service that they use.
My bed ended up in someone else’s house for weeks and I was continuously told different stories of my bed’s whereabouts.
First they tried to deliver me the wrong bed, then my bed ‘wasn’t loaded into the van correctly’ , then ‘my bed was delivered to someone else’, then after being told that ‘my bed had been remade and was in transit’ to then being told ‘it hasn’t been remade yet’… the list goes on and on. Then I was just rudely told you can just have a refund. Which obviously wasn’t what I wanted after waiting almost 2 months for it to arrive.
During this time I had to sleep on the floor at 5 months pregnant of which they knew.
Also there is excess glue all over the inside storage part of the bed and the handle is totally off centre on the ottoman storage box as well. The quality control is clearly non existent.
The person who responds to their messenger service replies like a stroppy teenager with terrible customer service and the manager Adam hasn’t responded to my complaint email as of yet which I sent on 29th July so I felt compelled to write a review on trust pilot.
Now I understand mistakes are made but this was just far too many and it’s the customer service that really upset me.
Good luck everyone who uses this company. ❗️

7 de agosto de 2021
Valorada con 1 estrellas sobre 5

Bad quality and non-existent customer service

The Somnus bed I ordered was of very poor quality and damaged. I sent photos of the quality issues and damages and spoke to the reception team who promised to resolve the matter. Two weeks on and I have not been able to get through by phone, e-mail or any other means. I left numerous voice messages but none of them have been returned - clearly I am being avoided. A complete waste of time and money.

28 de julio de 2021
Valorada con 5 estrellas sobre 5

Reassuring + Quality!

I was worried that the bed wasn’t going to come in time due to the bank holiday. Company reassured me that it would turn up before the set date and did! The build quality of the bed is superb! Better than anything you get from the “Big players” such as dreams dfs...
delivery of the bed the driver was super nice! Overall very satisfied with the experience given to us from comfy sleeps!
Thanks so much guys!

4 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Really easy to order, delivered within 10 days. We customised with extra height headboard, solid boards and matching buttons and all was as it was supposed to be. Bed is amazing!! Absolutely delighted with it.

3 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic TV bed!!

Fantastic TV bed!!

I upgraded my bed to a TV bed, which was so easy to set up.
I had a slight fault with the box, but the team reacted so quickly to rectify the situation and my bed is working brilliantly.

Really happy with my purchase, definitely worth the money and the wait for it to be built.

27 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company needs more recognition

This company needs more recognition, like many people was really sceptical buying online without seeing it but the best decision I've made in lockdown.. would really recommend and will be buying for my parents house soon.

16 de abril de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Looks exactly how it did on the photos…

Looks exactly how it did on the photos and it fit perfectly into my room with no damage to my house or the bed at all... this place is trustworthy and will definitely be recommending to people and definitely showing this off on all my social media’s!
Thank you x

3 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

florence bed review , i love it !

absolutely in love with this bed! looks lush it’s everything i wanted in bed from a bed even down to the detail of the diamonds on the head board. also the service was great didn’t have to wait too long for my bed to arrive , will definitely be recommending to anyone who is looking for a bed !

3 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a bed from Comfysleepshome…

I ordered a bed from Comfysleepshome and it was absolutely gorgeous, the bed I ordered was the winged Victoria and it was the best choice of bed I made, delivery time was fast and great customer service. Highly recommend Comfysleepshome for anyone who needs a bed👌

2 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My beds arrived today and i must say…

My beds arrived today and i must say they are brilliant, high quality and very comfortable. The delivery took a few days which is very quick and the staff were all lovely. If you are looking to buy beds then comfy sleep home is the place to look. Highly recommended. 10/10

2 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company, my wife and I ordered the Oxford wingback and it was the best choice we made, we had a huge selection of choices but I really liked this one, the delivery drivers were very helpful, and the person I ordered the bed of really helped me choose which one would match our room. Overall I highly recommend Comfysleepshome. Thank you 👍

2 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality beds and even better service!

I recently purchased 4 beds from Comfy Sleeps Home for me and the family, I was extremely impressed in the way they handled business and were very useful, also offered us a variety of different colours and beds. My wife was extremely pleased with the comfort of our bed, definitely recommend to all and will be a returning customer.👍👍

2 de abril de 2021
Opinión espontánea

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