The customer service person Sam was very clearly spoken and dealt with my wuery very quickly. She empathised with my concern and explained what has occurred. She remedied the problem immediately as sh... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Brilliant service with brilliant staff. So easy to manage, either to arrange a loan or check savings. Enquiries are answered very quickly with concise responses. Would recommend to any qualifying pers... Ver más
La empresa ha respondido
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... Ver más
La empresa ha respondido
All round outstanding. Very quick at getting back in touch. Always there if you need help with any enquiries etc. would recommend to friends and family
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Información de contacto
2 Summerhouse Road, NN3 6BJ, Northampton, Reino Unido
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4,8
Excelente
4 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Commsave Credit Union
Hi Marian,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you would recommend Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Respuesta de Commsave Credit Union
Hi Daniel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful every time
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to apply
Very easy to apply. Very fast decision.
Would recommend to anyone.
12 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Carl,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very easy to apply with fast decisions
Thank you again for such a lovely review.
Many thanks,
Commsave
customer service is exceptional
I had an issue when work mixed up my pay date. I contacted commsave and they were very helpful. Great customer service
12 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Michelle,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
helpful and provided a resolution to your issue with regards to your pay date.
Thank you again for such a lovely review.
Many thanks,
Commsave
No stars don't care about customers…
No stars don't care about customers rude
Waiting time too long and slow
11 de junio de 2026
Opinión espontánea
My loan application a was superb
My loan application a was superb. No hassle. It was dealt within unbelievable record time. I am happy.
9 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Kayode,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that your loan application was fast with no hassle and record time.
Thank you again for such a lovely review.
Many thanks,
Commsave
Respuesta de Commsave Credit Union
Hi Erica,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
such very good service we always aim to provide the best service to all members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Service used to be quicker
Service used to be quicker. Seems to get longer to wait each time for a decision.
Only down side of the current service
9 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Suzanne,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand how frustrating it can be to wait for a decision.
At Commsave, we assess each loan application individually, taking into account a range of factors including affordability and current financial circumstances this can sometimes take longer that usual for decisions.
While we aim to support members wherever possible, we also have a responsibility to ensure that any lending is sustainable and in the member’s best interest.
Thank you again for taking the time to share your experience — your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
5 star company
One best partnerships and product and services to ever use. Not only was the process very smooth the interest rates are so reasonable. 5 star all round
9 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Jacob,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
One of the best partnership and products with smooth processes & reasonable interest rates.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent instant access savings rates…
Excellent instant access savings rates and very helpful staff that you can reach easily by phone or online. Also easy to withdraw and deposit money into a comm save account.
20 de mayo de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Linda,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
excellent access to your savings and good rates. Very helpful staff reachable by phone or email & easy to withdraw and deposit.
Thank you again for such a lovely review.
Many thanks,
Commsave
Always so helpful and fair .
8 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Declan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Always so helpful and fair when dealing with Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Prompt and helpful reply
Prompt and helpful reply. Highly recommended.
8 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Richard,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Prompt and helpful replies to your email & that you would highly recommended.
Thank you again for such a lovely review.
Many thanks,
Commsave
I called Commsave and I spoke to Jay…
I called Commsave and I spoke to Jay twice, and he has been very helpful, explaining clearly and patiently with good customer care.
6 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Tee,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that when you had spoken to Jay he was very helpful and explained thing clearly to you providing good customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
They ruin lives
I have been extremely disappointed with my experience.
A CIFAS marker was recorded against me containing information that I dispute and which appears to be inaccurate, including an address where I have never lived, employment details that do not relate to me, and bank information that I do not recognise. Despite providing evidence and raising serious concerns regarding the accuracy of this data, I have struggled to obtain clear answers.
What has been most frustrating is the lack of communication. Multiple emails from both myself and my solicitor have gone unanswered for weeks, and requests for a telephone call have been ignored.
Medway Council has confirmed that I have never resided at the address recorded, yet I have still not received a satisfactory explanation as to how this information became associated with my name or what evidence was relied upon.
I was also informed that the matter had been reported to the National Crime Agency. However, after contacting the NCA directly, I received confirmation that they hold no information relating to me, which has only added to my concerns and confusion.
I appreciate the importance of fraud prevention, but where an individual disputes information and provides evidence of inaccuracies, there should be transparency, communication, and a proper investigation. Unfortunately, that has not been my experience.
The Financial Ombudsman Service also agreed that I did not make the application in question. Despite this, Commsave has refused to remove the CIFAS marker and continues to ignore correspondence from both me and my solicitor.
I remain awaiting a substantive response and resolution.
4 de junio de 2025
Opinión espontánea
Respuesta de Commsave Credit Union
Good Afternoon,
Thank you for coming back to us with the required information.
We acknowledge receipt of your enquiry and are currently reviewing the details.
We will provide further information once our review is complete.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
Excellent service and fast response to…
Excellent service and fast response to any enquiry
1 de junio de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
a excellent service and fast response to any enquiry.
Thank you again for such a lovely review.
Many thanks,
Commsave
Respuesta de Commsave Credit Union
Hi Wayne,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Easy and quick communication.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to deal with
Very easy to deal with. Excellent customer service. Quick decision. Thoroughly recommended.
29 de mayo de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Steven,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
easy to dela with and excellent customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Fast efficient and easy to use
28 de mayo de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Kelvin,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Fast efficient and easy to use.
Thank you again for such a lovely review.
Many thanks,
Commsave
The support team is always ready to…
The support team is always ready to help never let me down when I need help once again I recommend 100%
29 de mayo de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi Krzysztof,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that support is always at hand and there when needed.
Thank you again for such a lovely review.
Many thanks,
Commsave
Would give 0 stars,but not given…
Would give 0 stars,but not given option.
same response every time,you are willing to accept loans in the past,but when things get tough Commsave says no,I will be leaving a negative review on trust pilot,I wish I never joined consave in the first place.i have also advised people in the workplace to avoid you at all costs!!!!!hopefully they go out of business very soon con artists
28 de mayo de 2026
Opinión espontánea
Respuesta de Commsave Credit Union
Hi John,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand how frustrating it can be to be declined for a loan.
At Commsave, we assess each loan application individually, taking into account a range of factors including affordability and current financial circumstances.
While we aim to support members wherever possible, we also have a responsibility to ensure that any lending is sustainable and in the member’s best interest.
Thank you again for taking the time to share your experience — your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.